Lost Highway Media is a prominent player in the Events & Entertainment sector, specializing in providing a comprehensive review platform for businesses and consumers. The company operates under the domain losthighway-media.com, offering a space for users to share their experiences and feedback related to various events and entertainment services. By facilitating transparent reviews, Lost Highway Media aims to empower consumers in making informed decisions.
The primary customers of Lost Highway Media include event organizers, entertainment providers, and consumers seeking insights into services and experiences. The platform not only allows businesses to showcase their offerings but also encourages audience engagement through user-generated content. By focusing on the quality and authenticity of reviews, Lost Highway Media contributes to enhancing the overall standard of service in the events and entertainment industry.
Lost Highway Media has a positive customer experience.
Lost Highway Media receives a mixed response from its users, with many praising the service's quality and customer support. Reviewers highlight the excellent content variety and the helpfulness of the staff, noting that issues are often resolved quickly.
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However, a significant number of complaints revolve around accessibility and communication problems, with customers expressing frustration over the inability to contact the company or access their subscriptions. Some users report that the service has been down for days, and others mention that promised features, like service extensions, were not delivered. While many appreciate the service when it works, the ongoing issues with reliability and customer support have left a portion of the user base feeling uncertain about the company's future.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
60
100%
● Low
4.0 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.0▲ 2.0
12-month avg
1.8
All-time
4.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
2.0
3
Oct 24
1.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
1.0
1
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
—
0
Aug 25
3.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 44 positive reviews
Customer service61%
27 mentions
Prices & value18%
8 mentions
Fast & efficient16%
7 mentions
Easy to use14%
6 mentions
“Loved the amount of content”
On “Customer service” · May 30, 2024
Top complaintsof 12 negative reviews
Customer service25%
3 mentions
Response time25%
3 mentions
Account issues17%
2 mentions
“We're in the U”
On “Customer service” · Oct 23, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
Could be stellar if their process matched their vision.
Mixed feelings three months in—when their creatives deliver it’s sharp, cinematic gold; five stars right there. But the project tracker’s a maze, briefs vanish, and deadlines skid like rain on glass.... See more
Anyone asking about why they can't contact Lost Highway...well I believe they got shut down permanently. They just settled with ACE
Google them and you see it.
We're in the U.S. and our subscription "vanished" from our TVs. There is no way to access their internet or contact the company (all pages are NOT FOUND or an error message response), and insult to i... See more
Got high speed fiber and now the app opens and you see what’s playing but nothing plays. Can’t contact Lost Highway. Gave out their website to 3 people the last month and none can get it. I logged in... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Could be stellar if their process matched their vision.
Mixed feelings three months in—when their creatives deliver it’s sharp, cinematic gold; five stars right there. But the project tracker’s a maze, briefs vanish, and deadlines skid like rain on glass. Charged a rush fee once for their lateness. Could be stellar if their process matched their vision.
Anyone asking about why they can't contact Lost Highway...well I believe they got shut down permanently. They just settled with ACE
Google them and you see it.
We're in the U.S. and our subscription "vanished" from our TVs. There is no way to access their internet or contact the company (all pages are NOT FOUND or an error message response), and insult to injury is we just got a "renewal invoice." Sent an email disputing it since there are no services being provided, and confirming our account is cancelled.
Got high speed fiber and now the app opens and you see what’s playing but nothing plays. Can’t contact Lost Highway. Gave out their website to 3 people the last month and none can get it. I logged in and out of my account and still does it. I removed the app and when, following their instructions on downloader its states page not available. I Googled them to find out they are being shut down. These guys owe me money. I highly recommend you don’t use them.
Like their service and line-up, but didn't get the Memorial Day one-year service extension that was promised to new customers. Sent several messages but never received the subscription update.
Are they still around? Had them for over a year and were great provider now they are gone off Facebook and website is gone??? Need to resubscribe not sure where?
Was with them for over 3 years. Great service but they disappeared. Dont eant to sub to anyone else just yet. Im tryingnto hold off til i s3e them up again
Been with them for some time. I can't get an email response from them about a url for loading my new Firestick. The old url I used in Downloader earlier this year doesn't work. The app on my old firestick still works so the site must still be up and running. Not on Facebook anymore either.
Loved the amount of content.Excellent service.Didnt get to test as much as I would have liked to,But definitely thinking of subscribing after current iptv is up.
Lost Highway Media is a prominent player in the Events & Entertainment sector, specializing in providing a comprehensive review platform for businesses and consumers. The company operates under the domain losthighway-media.com, offering a space for users to share their experiences and feedback related to various events and entertainment services. By facilitating transparent reviews, Lost Highway Media aims to empower consumers in making informed decisions.
The primary customers of Lost Highway Media include event organizers, entertainment providers, and consumers seeking insights into services and experiences. The platform not only allows businesses to showcase their offerings but also encourages audience engagement through user-generated content. By focusing on the quality and authenticity of reviews, Lost Highway Media contributes to enhancing the overall standard of service in the events and entertainment industry.