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Consumers generally appreciate Louis for its competitive pricing and quick shipping, with many highlighting their positive experiences as "todo perfecto" and "buen precio." Reviewers frequently commend the rapid response times and effective customer service, noting that the overall purchasing process is smooth and efficient. However, there are notable complaints regarding the delivery service, particularly with DHL, which has led to frustrations over missed deliveries and poor communication.
Some customers express dissatisfaction with the quality of certain products, describing them as overpriced or subpar. Despite these issues, the majority of feedback remains favorable, emphasizing the company's strengths in pricing and service speed. Overall, Louis maintains a positive reputation among its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 767 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.1 | 34 |
| Oct 24 | 4.5 | 42 |
| Nov 24 | 4.6 | 49 |
| Dec 24 | 4.1 | 64 |
| Jan 25 | 4.5 | 63 |
| Feb 25 | 4.5 | 43 |
| Mar 25 | 4.4 | 58 |
| Apr 25 | 4.4 | 62 |
| May 25 | 4.8 | 34 |
| Jun 25 | 4.3 | 32 |
| Jul 25 | 4.3 | 76 |
| Aug 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Top Service, Super Qualität und tolle Produkte”
“are you kidding yourselves, ordered a couple of hats and tees, the tee's your ok the hats are absolutely SHIT so f”
500 reviews of Louis. Filter by what matters to you.
Over a year ago
En general Bien, no es la primera vez que os compro a ustedes. Lo más negativo es el servicio de envío y seguimiento. Estábamos en casa cuando recibí el mensaje de DHL indicándome que no había podido... See more
Over a year ago
AGV made in China. Tuve que ir a recoger a una tienda que no la conocía. Me pedís la dirección de entrega y no sirve para nada 👎
Over a year ago
Bueno la experiencia fue buena por la rapidez de respuesta a toda la operación y el envío que tambien fue rápido, aunque la empresa de reparto no goza de muy buen prestigio en la zona que resido.
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En general Bien, no es la primera vez que os compro a ustedes. Lo más negativo es el servicio de envío y seguimiento. Estábamos en casa cuando recibí el mensaje de DHL indicándome que no había podido entregar el pedido por no haber estado nadie en casa, posteriormente me mandan a un punto de recogida y me llevo una gran sorpresa al ver que el paquete está abierto. El servicio de DHL deja mucho que desear. Saludos
Ordered a pair of Alpinestars leather pants for click and collect in Flensburg, as they couldn't send them directly to me from Dortmund, where they were in stock. When they finally arrive in Flensburg, I drive to them from Denmark. A drive that takes 3 hours. When I arrive and get to look at and try on the pants, I can feel and see that something is wrong. It turns out that they had put the label on the wrong pants. There was nothing they could or would do, in terms of giving me discount on some other pants. Despite that I just drove 3 hours to get there, and then find out that they made a mistake. Really bad experience with Louis!!
AGV made in China. Tuve que ir a recoger a una tienda que no la conocía. Me pedís la dirección de entrega y no sirve para nada 👎
Bueno la experiencia fue buena por la rapidez de respuesta a toda la operación y el envío que tambien fue rápido, aunque la empresa de reparto no goza de muy buen prestigio en la zona que resido.
La empresa de transporte (DHL) no acertó en ninguna de sus actuaciones. No cumplio con la entrega ni en la fecha ni en el lugar concertado. Y lo hizo en 2 ocasiones. Respecto del producto y precio, un 10. Si siguen con DHL probablemente no repetiré
are you kidding yourselves, ordered a couple of hats and tees, the tee's your ok the hats are absolutely SHIT so f.n crap and so over priced......do not buy
guter Laden, alles was man so für den Motorsport benötigt.
Me pareció un precio imbatible ye decidí a comprar. Todo fácil y efectivo. Muy buena experiencia 👍🏻
Todo perfecto. Buen precio y envío rápido.
La empresa de transportes fatal. Aún no he recibido mi pedido. Edito; después de hablar con Louis, definitivamente será mi última compra y no dejaré caer en la tentación de comprar a ningún conocido.
todo en tiempo y forma sin queja visera instalada y todo perfecto!
Rapidez en el envío, buen precio y respondieron a mis dudas con rapidez.
No he recibido mi producto. La empresa de transporte DHL hizo un intento de entrega, después ya no he recibido ningún comunicado para poder recoger mi producto o intentar otra entrega. Lo único que me dice el localizador que el producto está almacenado y en otras ocasiones que el producto tiene una incidencia y que están investigando. Tengo muchas dudas de volver a comprar otro producto si la entrega la hace DHL.
El envio fue rapido y el producto a buen precio. Seguiremos comprado hay👏🏻👏🏻👏🏻👏🏻👏🏻
Envío muy adecuado, en tiempo y forma. Buen embalaje producto protegido correctamente
El precio del producto muy competitivo y el envío súper rápido
CrowdTrust is a review platform that enables consumers to share their experiences and insights about various products and services. The company provides a user-friendly interface where individuals can submit reviews, rate businesses, and engage with other users to foster a community of informed decision-making. With a focus on transparency and trust, CrowdTrust aims to assist consumers in making educated choices based on genuine feedback. Targeted towards both consumers and businesses, CrowdTrust serves as a valuable resource for those seeking reliable information before making purchases. Businesses can leverage the platform to gain insights into customer opinions and improve their services. By connecting consumers and companies, CrowdTrust contributes to enhancing the overall customer experience in a wide array of industries.
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