Maybelline is a cosmetics and beauty brand that manufactures and sells makeup products including foundations, lipsticks, mascaras, and other color cosmetics. The company operates as part of the L'Oréal Group and distributes its products through retail stores, pharmacies, and online channels worldwide. Maybelline focuses on providing accessible beauty products for consumers across various demographics and price points.
Reviewers generally express satisfaction with Maybelline's business services, highlighting the reliable and professional service, as well as the excellent product quality. Many appreciate the effective marketing support and training resources that help drive sales, making it a strong partner for beauty retailers.
Customers note that the ordering process is streamlined, and deliveries are typically on time. However, there are some concerns regarding communication, particularly about product updates and response times, which some feel could be improved. Instances of incomplete orders have also been mentioned, though issues are usually resolved promptly. Overall, while there are areas for improvement, the majority of feedback reflects a positive experience with Maybelline's offerings.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.8 out of 5 (good) | 100 out of 100 | +2% | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | +3% | 87 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 |
12 reviews of Maybelline. Filter by what matters to you.
6 months ago
Their business services team goes above and beyond. When we had an issue with a damaged shipment, they resolved it within 24 hours and even expedited a replacement order at no extra cost.
6 months ago
While the products are great and deliveries are usually on schedule, there have been several instances where important updates about product discontinuations or changes weren't communicated clearly or... See more
6 months ago
I've been ordering Maybelline products through their business service for our salon for over a year now. The ordering process is streamlined and their customer service team is always responsive when I... See more
6 months ago
Solid business partnership overall. They fulfill orders reliably and communication is professional. Would love to see more flexibility in custom packaging options for retail partners though.
Quick answers to the questions people ask most.
Maybelline offers a comprehensive range of makeup products including foundations, concealers, mascaras, lipsticks, eyeshadows, eyeliners, and nail polishes. They specialize in trendy, affordable cosmetics for face, eyes, and lips suitable for everyday wear and special occasions.
Maybelline products are available at major retailers including drugstores, department stores, supermarkets, and beauty supply stores. You can also purchase products online through their official website, Amazon, and other authorized online retailers.
Maybelline does not test on animals except where required by law. The brand is committed to eliminating animal testing and works with regulatory authorities to promote alternative testing methods.
Maybelline offers online shade matching tools on their website and mobile app. You can also visit retail locations with Maybelline displays to test shades in person or consult with beauty advisors at participating stores.
Return policies vary by retailer where you purchased the product. For products bought directly from Maybelline's website, they typically offer returns within 30 days with proof of purchase. Contact customer service or check with your specific retailer for detailed return information.
You can reach Maybelline customer service through their official website's contact form, phone support, or social media channels. Customer service hours and contact information are available on their website under the 'Contact Us' section.
Maybelline provides online tutorials, makeup tips, and how-to videos on their website and social media platforms. While they don't offer in-person professional services, many retailers that carry Maybelline products may have beauty advisors available for assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Their business services team goes above and beyond. When we had an issue with a damaged shipment, they resolved it within 24 hours and even expedited a replacement order at no extra cost.
While the products are great and deliveries are usually on schedule, there have been several instances where important updates about product discontinuations or changes weren't communicated clearly or in advance.
I've been ordering Maybelline products through their business service for our salon for over a year now. The ordering process is streamlined and their customer service team is always responsive when I have questions about bulk orders. Delivery is consistently on time and products arrive in perfect condition.
Solid business partnership overall. They fulfill orders reliably and communication is professional. Would love to see more flexibility in custom packaging options for retail partners though.
No major complaints but nothing exceptional either. Products arrive on time, quality is consistent, and pricing is fair. Would recommend for businesses looking for reliable cosmetics suppliers.
The products are top-notch as expected from Maybelline. However, the wholesale pricing isn't as competitive as some other suppliers we've worked with. Still worth it for the brand recognition and quality assurance.
Love the product range and quality, but sometimes it takes too long to get responses to emails or calls. When you do connect with someone, they're helpful, but the initial response time needs improvement.
Generally satisfied with the service but have had a few instances where orders were incomplete or had wrong items. When contacted, they do fix the issues promptly. The product quality is always excellent though.
The service is reliable and professional. Product availability is generally good, though some popular shades can go out of stock quickly during peak seasons. Overall satisfied with the partnership.
We've been working with Maybelline's business services for three years now and they consistently exceed expectations. The seasonal promotions and marketing support have really helped boost our cosmetics sales.
Working with Maybelline's business services has been a positive experience. Their online portal makes reordering simple and their account managers are knowledgeable about product lines and trends.
As a beauty retailer, I appreciate how Maybelline structures their business services. The marketing support materials are excellent and help drive sales. Their training resources for staff are also very comprehensive.
Many Maybelline products are dermatologist-tested and formulated to be gentle on skin. However, individual sensitivities vary, so it's recommended to check ingredient lists and perform patch tests if you have sensitive skin or known allergies.
Maybelline products have varying shelf lives depending on the product type, typically ranging from 12-24 months after opening. Check the product packaging for specific expiration dates and period-after-opening symbols to ensure optimal performance and safety.
Maybelline occasionally offers promotions and discounts through their website and retail partners. They also provide exclusive offers and early access to new products through their email newsletter and social media channels.
Maybelline is a cosmetics and beauty brand that manufactures and sells makeup products including foundations, lipsticks, mascaras, and other color cosmetics. The company operates as part of the L'Oréal Group and distributes its products through retail stores, pharmacies, and online channels worldwide. Maybelline focuses on providing accessible beauty products for consumers across various demographics and price points.
