My experience is pretty good 💯😊
My experience is pretty good 💯😊

Mayfair Hotels is a prominent name in the luxury hospitality sector in India, offering a range of upscale accommodations across various scenic locations, including Odisha, Sikkim, West Bengal, and Goa. The company specializes in providing a blend of comfort and elegance through its hotels and resorts, which are designed to cater to both leisure and corporate travelers. With a commitment to heartfelt hospitality, Mayfair Hotels aims to deliver a home-away-from-home experience amidst nature's beauty. The company targets families, business professionals, and event organizers seeking a picturesque setting for vacations, corporate retreats, and social gatherings. Each property features thoughtfully designed interiors and amenities that enhance the guest experience, making Mayfair Hotels a sought-after choice for those looking to enjoy luxury and relaxation in India.
Mayfair Hotels receives mixed feedback from its guests, showcasing both commendable aspects and significant issues. Many reviewers appreciate the hotel's great location, describing it as "dejlig" and noting the quality of the rooms and breakfast during their stays.
However, a substantial number of customers express dissatisfaction with the service, labeling it as poor and unprofessional. Complaints about unauthorized booking amendments and rude reception staff are prevalent, with some guests feeling they were unfairly charged for breakfast. While a few reviews highlight excellent service experiences, the overall sentiment is marred by frustrations regarding customer care and service quality. Consequently, Mayfair Hotels struggles to maintain a consistent reputation among its visitors.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 11 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 1.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | 4.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
“It’s a 5 star hotel with a customer service that is poor than a 2 star hotel”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | — | 11 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: Mayfair Hotels is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 1.7).
11 reviews of Mayfair Hotels. Filter by what matters to you.
Great place
Great service, excellent care every time Thank you Gary Strong
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 45% are 1–2★.
Mayfair Hotels is a prominent name in the luxury hospitality sector in India, offering a range of upscale accommodations across various scenic locations, including Odisha, Sikkim, West Bengal, and Goa. The company specializes in providing a blend of comfort and elegance through its hotels and resorts, which are designed to cater to both leisure and corporate travelers. With a commitment to heartfelt hospitality, Mayfair Hotels aims to deliver a home-away-from-home experience amidst nature's beauty. The company targets families, business professionals, and event organizers seeking a picturesque setting for vacations, corporate retreats, and social gatherings. Each property features thoughtfully designed interiors and amenities that enhance the guest experience, making Mayfair Hotels a sought-after choice for those looking to enjoy luxury and relaxation in India.
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