Metropolitan Gaming Online is a digital platform designed to facilitate online reviews and ratings for various businesses and services. The company operates a user-friendly interface that allows consumers to share their experiences and opinions about products and services they have utilized. By providing a space for honest feedback, Metropolitan Gaming Online aims to help potential customers make informed decisions based on real user experiences. Targeting both consumers looking for reliable insights and businesses seeking to manage their online reputation, the platform fosters a transparent review process. Users can access a wide range of categories, making it easier to find specific information relevant to their interests. Metropolitan Gaming Online is committed to enhancing the overall customer experience by connecting users with trustworthy information and promoting accountability within the marketplace.
Metropolitan Gaming Online receives overwhelmingly negative feedback from its users, with a staggering 87% of reviews rating it 1 star. While some customers praise the site for its user-friendly interface and quick deposits, these positives are overshadowed by rampant complaints about low payout rates and problematic withdrawal processes.
Many reviewers express frustration over the site's misleading promotions, particularly regarding free spins that are never honored. Users report significant delays in receiving their winnings, with some waiting weeks or even months for withdrawals. The sentiment is further compounded by accusations of the site being fraudulent, with claims of rigged games and poor customer service. Overall, the majority of consumers advise against using this platform, highlighting a severe lack of trust and satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 62 | 100% | +0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 2 |
| Aug 24 | 2.3 | 3 |
| Sep 24 | 1.0 | 2 |
| Oct 24 | 1.4 | 8 |
| Nov 24 | 1.7 | 3 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 2.7 | 3 |
| Feb 25 | 1.0 | 4 |
| Mar 25 | 1.0 | 3 |
| Apr 25 | 1.0 | 2 |
| May 25 | 3.0 | 2 |
| Jun 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 62 most recent reviews.
“Signed up, deposited and withdrew my winnings (7times) on the same day”
“To add on the 98 Very native reviews and all are true reviews it’s not because someone has lose you should take this...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Casinos & Gaming.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.5 out of 5 (poor) | 1.5 out of 5 (poor) | +25% | 62 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 5.0 out of 5 (good) | — | 999 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Metropolitan Gaming Online is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 1.5).
62 reviews of Metropolitan Gaming Online. Filter by what matters to you.
Don't even want to leave 1 star... Awful experience playing slots I know pay out on all other sites... Seem to have them fixed so u can't win big... Don't waste your time with this company
Don't trust this gambling site, they tempt you to deposit by way of freespins, only to find there's no free spins to play! Zero stars if possible.
Please read and be alerted. Don’t ignore this review before you lose your money in this casino before you lose your money in this casino I’m repeating it be careful. To add on the 98 Very native reviews and all are true reviews it’s not because someone has lose you should take this into consideration Be careful Brits when you gamble in the metropolitan casinos specially online As they can steal you eye to eye and there’s nothing we can do imagine I have wine and waiting for the fire wheel to spin suddenly the The screen titled that the server is not working, knowing that three of my friends online accounts playing the same game in the same time the servers was working perfectly. The only reason they stopped me is because I have won it’s my turn to spin the fire wheel and the winning money should be multiplied by five or 10 times till date it happened with me on 3 January 2025 till date. They are putting it on circles trying their best to make me forget about it and then steal all the money or the winning money. The gambling industry in this country is making 7,000,000,000 pounds a year. This is how they make it they are Manipulative thieves and they have licensed to do it Gambling committee stated that they cannot do anything in regards of the subject matter so it’s all a lie. It’s a very good industry that make billions and billions so be careful. Don’t throw your money like that. I have uploaded for them full videos of the event imagine screenshots, and the game on my laptop and on my online account State repeating the winning bet for the last three months. It’s still repeating it till date until date. They are in the denial mood. Imagine this can only happen over here and you as a Costoumer you cannot do anything about it. It’s very useful to read all the poor negative reviews as it’s coming from Costoumer. It’s not coming from the Metropolitan executive man the Metropolitan executive man they write mice reviews as they are costumers in order for us to believe that this is a good casino, but believe me they are very very well to manipulate our money and steal our money as well.
Quick answers to the questions people ask most.
Metropolitan Gaming Online has mixed reviews, with a range of customer experiences. While some users report successful withdrawals and positive interactions, others express concerns about payout rates and withdrawal issues.
There are verified reviews indicating both satisfied and dissatisfied customers. While some users have reported scam-like experiences, others have had successful transactions, suggesting a varying level of service.
Metropolitan Gaming Online offers various online gambling services, including slots and sports betting. Review themes suggest that while some users enjoy the gaming experience, they have encountered issues with bonuses and payouts.
Metropolitan Gaming Online accepts multiple payment methods, including credit/debit cards and e-wallets. However, some reviews indicate complications with withdrawals, particularly regarding specific payment methods.
Customers can contact Metropolitan Gaming Online's support team via phone or email. Some reviews highlight prompt responses, while others mention delays, particularly during withdrawal requests.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
No problem depositing, problem each time withdrawing. Made trustly deposit initially, "withdraw policy states can't withdrawl to wire tranfer" which is not trustly. Had to deposit agin using visa, then wanted statement with bic and iban on. Was impossible to get at first. Finally made withdraw. This time made sure to deposit with trustly and withdrawl to card. Wanted trustly bic and iban for bank, which total against trustly t&cs, proved i owned my account once more, then they said they procseed back to my account and to withdraw to trustly, no option available to withdraw to trustly to chose visa once more, now they protecting it to the visa bank via wire transfer!? All that cuffuful and they process it a way the originally told me I couldn't do.
Without doubt the most fraudlent gambling site out there. Shocking misleading bonuses with rigged slot games and massively fixed play. Totally monitored against your account to basically rob you. Have reported and make sure you also do not get scammed. Simply shows you that anyone can setup these kind of sites. Criminal.
Joining offer is a scam. Offers £40 free worth of free bets when £10 on. Followed the rules over certain odds etc. bet settled and nothing. Contacted them no reply.
I do not usually leave reviews but this gaming site needs one , and it's not good please do not respond metropolitan gaming with a silly answer like you always do , you're a scam site like others say quick enough to take money I'm new but I take little withdrawal out first to see how good the site is , well this is definitely by far the worst one I've came across slow withdrawal try and drag it out saying about information being prossed that shouldn't take 6 days , like I've said I play other sites and never get this problem you can keep the measly £50 because you will need it if this how customer's get treated because I for one will not be making any more deposits and I will be disabling my account
Play on alot of other sites than this ...it has to be the worse ever been on don't actually think i have ever withdrawn!! Will constantly take gives back pennies from what u put on yes gambling is gambling just avoid this site!!
firstly the management is poor at the metro casino in Mayfair The management's actions are not logical for the membership. The customers lack professionalism. They prevent any customer without any reason just because they do not like you. One of the management members and this reason is not convincing. In any case, I do not advise anyone and the arabic not to go to this casino! It is not worth visiting !
The worst sportsbook I've ever used. Their odds are shorter, and I mean way shorter than advertised prices. Two quick examples 1st February 3.42 Sandown O'CONNEL was a 7/4 fav, Metroplitan offered 6/5. Galopin des champs in the Irish gold cup was generally a 1/2 shot.Metropolitan were 1/4. Not the only 2 examples, their odds were shorter in every race. Don't know how they can expect to keep customers when they offer scandalous value. I didn't use their on line games, so can't comment on that side of things.
The worst casino ever played Waiting since Christmas for my withdrawal trying to scam Don't deposit on this casino 😤
metropolitan betting where happy to take hundreds of pounds of me. but as soon as i ask for money to be put back in to my account. it a different story it has now been 16 days without payment. why cant they do what lots of other betting sites do and pay within a day or two. and please dont say our team are looking at it not after 16 days . there must be one person dealing with all inquires cant belive they have anybody betting with them BAD
Avoid. Really wanted to like this site as the land based casinos are great. Signed up, played and noticed the welcome offer hadn’t been credited. This is automatic with all casinos I’ve played with. A day later I went on live chat, waited over 30 mins and spoke to an agent named Luca who quite frankly couldn’t have cared less. He told me as id withdrew I hadn’t met the requirements for the bonus and referred me to the T&Cs. I appreciate this may be an error on my part but unlike the reputable sites, these guys really are shocking, the lack of assistance and “couldn’t care less” attitude really lets the brand down. Not to mention “Luca” the chat agent closing the chat on me as I was typing. AVOID.
Say goodbye to any winnings. It appears I am not the only one. If you win and request a withdrawal, they will delay, delay, delay. They will ask for ID, photos of you, photos of you with your ID, then keep rejecting it. It's easier to open up a bank account! So far over a week has passed with emails, chats, multiple retakes of pictures and still no progress. This company is awful. You have been warned!
Have played on nearly all the online casinos, but this is the absolute worst! Slot payouts are way below other casinos! I'm a statistician and it's unbelievable how bad theirs is. Not sour grapes on my part, I can afford to lose what I play, but I also like a chance of winning! Try any other site!
thought id try this website,why not.....they rejected all my doubles and trebles etc and would only accept singles..alarm bells straight away.only tried a cheeky tenner on a sunday afternoon racing, luckily only minor winings which i just literally threw away on outside bets so i wouldnt have to go through what i can imagine is a nightmare of a withdrawal process..dont bother.terrible terrible terrible site
Deposited over 1k over few months. Had a win not long ago 400 so i withdraw and they ask for documents. I uploaded them all, then they asked for a selfie so i sent it.a week Wednesday they said they have it all and are prosesing and upto 2 days ect... 10 days later still pending. Every time i go on chat they state they dont have a contact number and the revelnt team are on it.. then if you reply they log u out. Then say they dont save chats ect and only comunicate via email. If they cant withdraw because they dont belive its me i masewell contact my bank get the 1200 back cuz if they cant proove its me for.my winning supose u cant proove its me who depsotited?! Have alll managers names ect and repsoted to gambling commision with all screen shots of chats and deposits and withdrawls.
I am a gambler in a lot of casinos. I am a responsible gambler and I actually have fun playing little amounts like 10p or 20p. I have used maybe most of the gambling platforms that exist or I am aloud to play in the Uk, but I have to say that this is probably the worst website I have encountered. I have deposited 20 pounds with Apple Pay, it was accepted and then rejected. The money came out of my account but didn’t appeared on the platform. I tried again with direct bank link and they duplicated 20 pounds. That would be 60 missing from my account. I tried to use my card and the same happened. I was in shock when checked my account to realise the payments gone through but never appeared in the platform. It is a scam. I’m have tried to speak to them and all they say is that they’re trying to sort this. They asked me to be patient. I will now raise a dispute through my bank and then report this company for scamming people. Horrible experience
Worst online casino site DO NOT use this site if you dont want your money stuck with them, I requested withdrawal 3 days ago, still it is pending , every time I talk to customer service team, their answer is same everyday that it will be done by today, but nothing is being done. On their website it says 2 business days to process withdrawal, it's been 3 business days still no notification , nothing at all. AVOID this website at all cost, they lie on their website , I have planned my finances according to their words of 2 business days withdrawal, but do not have trust in them anymore. And just now I am reading reviews here and no wonder why rating is under 2star, WORST experience ever.
Very poor customer service. I was charged to add money into my new account, then was unable to place a bet (presumably because I reached my limit with another company linked to this one, unbeknownst to me), then charged to remove my money and whilst the website states up to 48 business hours, I am now double that time frame and no sign of my money. I have emailed asking and have had no reply…..
Metropolitan Gaming Online is a digital platform designed to facilitate online reviews and ratings for various businesses and services. The company operates a user-friendly interface that allows consumers to share their experiences and opinions about products and services they have utilized. By providing a space for honest feedback, Metropolitan Gaming Online aims to help potential customers make informed decisions based on real user experiences. Targeting both consumers looking for reliable insights and businesses seeking to manage their online reputation, the platform fosters a transparent review process. Users can access a wide range of categories, making it easier to find specific information relevant to their interests. Metropolitan Gaming Online is committed to enhancing the overall customer experience by connecting users with trustworthy information and promoting accountability within the marketplace.
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