MPQ Travel and Tourism LLC is a travel agency based in Dubai, specializing in a wide range of travel services designed to meet the needs of both individual travelers and groups. The company offers flight booking inquiries, visa assistance services, and customized group tour packages, making it easier for clients to plan their trips to various destinations. Targeting tourists and business travelers, MPQ Travel and Tourism aims to provide comprehensive travel solutions that streamline the planning process. With a focus on customer service, the company facilitates consultations and inquiries through multiple channels, including WhatsApp, ensuring that clients receive personalized attention. Visitors to their website can explore various travel packages and activities to enhance their experience in Dubai and beyond.
MPQ Travel and Tourism garners a generally positive reputation, with many reviewers praising the agency's attentive service and the exceptional support provided by staff, particularly Ms. Allaine.
Customers frequently highlight the seamless booking process and the agency's reliability, expressing gratitude for the personalized assistance they received. However, a notable minority of reviews express significant dissatisfaction, labeling the agency as a scam and criticizing the quality of service as unprofessional and untrustworthy. These negative experiences often revolve around issues with money handling and perceived lack of support. Despite the critical feedback, the overwhelming sentiment remains favorable, with many recommending MPQ for its commendable service and trustworthy staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 22 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 3 |
| Jul 24 | 4.5 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“Their attention to detail and commitment to customer satisfaction are unmatched”
“Very Very bad service don't go this travel agency in my experience this not good travel agency”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 22 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −1% | 1,014 |
Bottom line: MPQ TRAVEL AND TOURISM is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 4.3).
22 reviews of MPQ TRAVEL AND TOURISM. Filter by what matters to you.
Over a year ago
Very Very bad service don't go this travel agency in my experience this not good travel agency
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Can't speak highly enough of MPQ Travel & Tourism! Their attention to detail and commitment to customer satisfaction are unmatched. From booking to the final day of our trip, everything was seamless. If you want a travel agency that cares, look no further.
Very Very bad service don't go this travel agency in my experience this not good travel agency
I would like to give thanks and appreciation to Ms. Allaine for experiencing me a smooth and easy travel. She's very kind answering all My queries. I didn't feel any worries because she's always there giving me instructions. MPQ travel and tourism, you are the fastest and trusted agency. You are highly recommended.
This travel agency is a complete scam. They take your money and offer nothing but poor, unprofessional service. Their staff is clueless, and they know exactly how to take advantage of customers. Once you demand a refund, they completely ignore you and will do anything to avoid taking responsibility. Do not trust them — they are nothing but frauds. Avoid at all costs!
I had an excellent experienced with this travel agency Manila Philippines. Ms. Allaine Taboada assisted me and my mom with all the documents needed and all any other requirements. In just 2 months my mol was able to pass the interview in the US embassy located in Manila. I would definitely recommend this agency.
I had an excellent experience with Flights and Packages. The service was great and very quick. Overall, I am extremely satisfied with the agent name Allaine commendable and the best
Looking for someone trustworthy and dependable in assisting your visa/ticket concerns of your loved-ones coming over to Dubai? MPQ is the name :) . Special thanks for the great support to Ms. ALLAINE! Your all out effort is indeed commendable. Thanks much once again!
Their service is definitely commendable & reliable. I never thought everything will just be so smooth & easy. I personally appreciate the kind assistance of Ms Claire, she is approachable & attentive to details. She made sure things are good to go. She even provided some tips & advices that will help you in your journey. I, thank you Ms. Claire & MPQ for helping me achieve this milestone. I can definitely recommend this agency 💯.
Thanks to MPQ it's very good recommendation and thankyou maam Allaine for that wonderful experiences 🥺💗😊
Thnx to mam allaine to assist my daughther...they are good staff...specially to mam allaine...tnx god bless ..
Excellent Visa service with complete ownership on the process and timely issuance of the visas. Best wishes and more success. Suresh Natarajan.
A good business should be reliable and trustworthy. that's what I thought of the Prados, business owners, when they offered bonds way back in 2018 with maturity in May 2019; hence, I invested and bought a bond from MPQ worth AED 30,000 with my hard earned money as an OFW. It was an investment hoping that I would gain more and would have a small capital to start my own business upon going back home in the Philippines. However, until now MPQ did not pay me back the bond even after communicating with them endlessly. It is now year 2024 (more than 5 years), I should have been paid back 18 months after buying the bond in 2018. I also bought a bond considering the integrity of Francis Errol Medina as financial advisor by then. I'm only sharing this dismal experience so that others will not be victimized as well.
The business process of MPQ is very reliable and their staff are very trustworthy and accommodating, special mention to Ms. Claire who handled my daughter's visa application sooo smoothly...they will handle everything from flight schedule up to the point of arrival in Dubai...wallah never had jitters. Kudos to MPQ and thank you Claire for bringing my daughter in Dubai.
Highly recommendable, Ms.Allaine napaka accommodating ,respect and mabilis mg reply at process. Thanks MPQ.
Highly recommended, look for miss allaine, very accomodating and approacheable
MPQ is definitely a trustworthy agency. Especially, thanks to Maam Allaine because she was there to guide me from the beginning of my exit inquiry until the re-entry visa was processed and the re-entry visa was released. if you need an agency to exit try MPQ -Dubai and look for Ms. Allaine.
MPQ is recommendable, reliable, kind and takes care of everything, specially our agent Ms. Allaine, i got to dubai worrying nothing thanks to MPQ
Mpq is the best service specially my agent miss allaine ..nice commitment and helpful very organize and good explaination to her client .thank u so much miss allaine for your help to get my son here dubai so succesful .godbless🙏🙏🙏 and more power ..
I had bad experience from this agency. From lockeddown till now they didnt refund my ticket or rebook. I sent emails nobody replies. Please answer my emails. You said last year ypu will book me but you didnt. I didnt went home because of that. If you didnt promise, i should have book it myself earlier. I keep sending email again last month but no reply till now. Please refund my money. Its small but its my hard earned money.
THE BEST AGENCY AND FAST TO ASSIST ME AND PROCESS MY PAPERS AND TICKET TO GO HOME❤️❤️❤️ THANKYOU MAAM AND MY AGENT THE BEST TLAGA🙏😘😘
MPQ Travel and Tourism LLC is a travel agency based in Dubai, specializing in a wide range of travel services designed to meet the needs of both individual travelers and groups. The company offers flight booking inquiries, visa assistance services, and customized group tour packages, making it easier for clients to plan their trips to various destinations. Targeting tourists and business travelers, MPQ Travel and Tourism aims to provide comprehensive travel solutions that streamline the planning process. With a focus on customer service, the company facilitates consultations and inquiries through multiple channels, including WhatsApp, ensuring that clients receive personalized attention. Visitors to their website can explore various travel packages and activities to enhance their experience in Dubai and beyond.
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