MPQ Travel and Tourism LLC is a travel agency based in Dubai, specializing in a wide range of travel services designed to meet the needs of both individual travelers and groups. The company offers flight booking inquiries, visa assistance services, and customized group tour packages, making it easier for clients to plan their trips to various destinations.
Targeting tourists and business travelers, MPQ Travel and Tourism aims to provide comprehensive travel solutions that streamline the planning process. With a focus on customer service, the company facilitates consultations and inquiries through multiple channels, including WhatsApp, ensuring that clients receive personalized attention. Visitors to their website can explore various travel packages and activities to enhance their experience in Dubai and beyond.
MPQ TRAVEL AND TOURISM has a positive customer experience.
MPQ Travel and Tourism garners a generally positive reputation, with many reviewers praising the agency's attentive service and the exceptional support provided by staff, particularly Ms. Allaine.
Read full summaryShow less
Customers frequently highlight the seamless booking process and the agency's reliability, expressing gratitude for the personalized assistance they received. However, a notable minority of reviews express significant dissatisfaction, labeling the agency as a scam and criticizing the quality of service as unprofessional and untrustworthy. These negative experiences often revolve around issues with money handling and perceived lack of support. Despite the critical feedback, the overwhelming sentiment remains favorable, with many recommending MPQ for its commendable service and trustworthy staff.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
22
100%
● Low
4.2 / 5 overall
=
22 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
5.0▲ 2.7
12-month avg
4.1
All-time
4.2
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
5.0
3
Jul 24
4.5
2
Aug 24
—
0
Sep 24
—
0
Oct 24
5.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
3.0
2
Feb 25
1.0
1
Mar 25
—
0
Apr 25
—
0
May 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
Top praiseof 18 positive reviews
Customer service44%
8 mentions
Reliability28%
5 mentions
Smooth experience17%
3 mentions
Fast & efficient17%
3 mentions
“Their attention to detail and commitment to customer satisfaction are unmatched”
On “Customer service” · May 8, 2025
Top complaintsof 4 negative reviews
Customer service50%
2 mentions
Refund50%
2 mentions
“Very Very bad service don't go this travel agency in my experience this not good travel agency”
On “Customer service” · Feb 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
Looking for someone trustworthy and dependable in assisting your visa/ticket concerns of your loved-ones coming over to Dubai? MPQ is the name :) . Special thanks for the great support to Ms. ALLAINE! Your all out effort is indeed commendable. Thanks much once again!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
MPQ Travel and Tourism LLC is a travel agency based in Dubai, specializing in a wide range of travel services designed to meet the needs of both individual travelers and groups. The company offers flight booking inquiries, visa assistance services, and customized group tour packages, making it easier for clients to plan their trips to various destinations.
Targeting tourists and business travelers, MPQ Travel and Tourism aims to provide comprehensive travel solutions that streamline the planning process. With a focus on customer service, the company facilitates consultations and inquiries through multiple channels, including WhatsApp, ensuring that clients receive personalized attention. Visitors to their website can explore various travel packages and activities to enhance their experience in Dubai and beyond.