Fraser was absolutely awesome!
Fraser was absolutely awesome in getting me setup with the Animal welfare course! Keen to get going!

My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
Learning Online receives overwhelmingly positive feedback from its users, with many praising the helpfulness of the staff and the quality of the courses. Reviewers highlight the organized layout of the learning platform, which enhances the overall learning experience, and express appreciation for the supportive tutors who provide valuable feedback.
Customers like Fraser and Charlotte commend the staff for their exceptional assistance during the enrollment process, making it simple and exciting. However, a small number of critical reviews raise concerns about transparency and communication, particularly regarding enrollment practices and a perceived lack of duty of care. Despite these issues, the majority of users report a satisfying and enriching educational experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 927 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 1 |
| Dec 24 | 3.5 | 4 |
| Jan 25 | 4.4 | 14 |
| Feb 25 | 5.0 | 12 |
| Mar 25 | 4.2 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 2.8 | 4 |
| Sep 25 | 4.0 | 1 |
| Oct 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nicholas Medland was very helpful and infomative looking forward to the learning now”
“To make matters worse, they funneled the payment through Payright finance, which means we are now locked into debt fo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 2.7 out of 5 (poor) | −4% | 927 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Learning Online is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.7).
500 reviews of Learning Online . Filter by what matters to you.
Over a year ago
Fraser was absolutely awesome in getting me setup with the Animal welfare course! Keen to get going!
Over a year ago
The layout structure for the learning platform was very organised and made the learning experience enjoyable. Feedback from assignment submissions was very well received and gave me things to think ab... See more
Over a year ago
Both Oisin and Sarah where very nice people, they helped me out a tonne and didn’t muck around when it came to getting to the point, phenomenal staff🙏🙏🙏
Over a year ago
I have absolutely loved having full access to my course 24/7. The tutors definitely know what they are talking about and they are very invested in our growth and Learning. The tutors are extremely sup... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fraser was absolutely awesome in getting me setup with the Animal welfare course! Keen to get going!
The layout structure for the learning platform was very organised and made the learning experience enjoyable. Feedback from assignment submissions was very well received and gave me things to think about and pointed myself in the right direction of what I need to be learning to advance animal welfare knowledge. This course has given me the tools to start an animal welfare journey. Moving forward, more reading on Animal welfare, through books is something I will be doing definitely be doing to gain further knowledge on all animals.
Both Oisin and Sarah where very nice people, they helped me out a tonne and didn’t muck around when it came to getting to the point, phenomenal staff🙏🙏🙏
I have absolutely loved having full access to my course 24/7. The tutors definitely know what they are talking about and they are very invested in our growth and Learning. The tutors are extremely supportive. The only thing that I think could possible need improving is that some of the topics in the modules need a little bit more care when writing them because there are a few spelling mistakes but thats pretty much it
Charlotte helped me set up my online learning and made the process simple and exciting! I felt genuinely supported throughout the whole process. Charlotte went above and beyond for me and I can tell she's very passionate about helping people achieve their goals, her customer service is second to none. Online Learning have great discounts and reliable payment plans for anyone looking to move up in their field or if you're looking to change your career completely. Online Learning is very affordable and one of the best online learning spaces I've come across so far. They have people helping you throughout the whole process so you can always reach out if you feel confused so you never feel stuck or alone. Thankyou so much Charlotte for helping me achieve my dreams and thankyou for your enthusiasm and passion, I felt comfortable and you made me feel more confident about my future endeavours. I enjoyed chatting with you :)
Learning Online should be shut down. My autistic child was pressured and tricked into a so-called “enrolment” over the phone with no written contract, no paperwork, nothing in writing at all for a course costing more than $3000. To make matters worse, they funneled the payment through Payright finance, which means we are now locked into debt for something my child never properly agreed to. This setup is deliberately designed to avoid regulation and accountability totally unregulated, totally unfair, and completely unethical. Learning Online has preyed on a vulnerable young person with autism and left our family in financial and emotional distress. This is not education, it’s exploitation. I have already reported this to the ACCC (Australian Competition & Consumer Commission), AFCA (Australian Financial Complaints Authority), and every consumer protection body I can. I strongly urge anyone considering this company to stay far away their practices are misleading, predatory, and cruel.
Shady practices, no written contract, no transparency - Learning Online rely on glowing Trustpilot reviews, but our experience was the opposite. No contract or terms were ever provided just marketing emails and a high-pressure phone call (to someone with a disability) that they now claim is the “enrolment contract.” When asked to produce paperwork, they couldn’t. Instead, we got evasive replies from different “managers” all using the same email account. If a business can’t provide a simple copy of a signed contract, what does that tell you? Be extremely careful before handing over your money.
Nicholas Medland was very helpful and infomative looking forward to the learning now. Thanks for the easy sign up
Speaking with Nick was a wonderful experience he was a great help in explaining the course & what I would achieve from it & also putting my mind at ease that I was making the right decision in partaking in this course & I thank Nick so much for the encouragement he gave me & being as excited as I was it was very much appreciated thanks again Jane 🥰🥰
Support given by my tutor was so helpful and it was convenient to access the request form any time I needed assistance. The video feedback for assignments made it easy to see what was being discussed and I appreciated it. My only frustration is with some of the multiple choice quizes. I felt sometimes they were worded in a way to trick you, but not in a "catch you not paying attention" type of way, it was more like "annoyingly small differences than the theory learned" way. I hope that makes sense. Not a huge issue as you get to resit the quizes until you get them right anyway. Overall I enjoyed the experience and appreciated my Tutor's time to getting things marked asap.
Really helpful and provided all the info I need about the course details
Absolutely loved this module it gave me more knowledge on the information I needed for the future. It’s very understanding and I learnt new skills and knowledge. I love this!! I just completed my wildlife module and I couldn’t be more proud of myself
Thankyou for giving me this opportunity to study this online course I'm loving it so far have been learning so much it's very interesting the tutors have been great and very supportive.Im looking forward to finishing my course and start doing a job I love doing which is working with animals
Started studying interior design at the age of 56. I have not been 'behind books' since early '90's'. I was nervous but was committed that I wanted to study and complete this course. The course was the perfect fit for me - the support and feedback that I received from my 'markers' were so encouraging and uplifting. I thoroughly enjoyed every moment and grateful for the end result. Vanessa Otto
I had an excellent experience with learning online. As a student who’s studying to become a field ranger for national parks, the online courses I was provided by the team were more than enough to take my next step in achieving my dream job goals. The courses are pleasant, helpful, beneficial and well constructed. The work I needed to provide was easy to understand and follow through and I was provided lots of time to complete five courses. Some courses were harder than others, with more challenging assignments that I provided using word, whereas others were simply on pdfs and quick to finish. There was lots of information provided and tutorials within the courses to explain what was needed for the student to write and how to use and upload them to the portal in case I had trouble. Another well structured area in learning online was the 24/7 tutor support. I didn’t struggle with much questions but when I was unsure about something I would simply go to the “Got a question” section (which was also with my email) and fill in my concern. Which I was very surprised with how quick my tutors were with replying in my email. It was very helpful and beneficial. I enjoyed doing the quizzes as well and reading the information that I was provided. They are really easy and can be redone when I failed. Assignments were mostly easy and I could understand them quite well. They were a lot of work in some specific courses, but I was able to overcome them by doing big paragraphs for one question a day until I got through them all. I found the information to be really helpful and worth saving and reading again for whenever I needed it. When I would upload an assignment, I enjoyed reading my reviews which I found to be very fast. The tutor review, whether it be in a video or note, was well conducted and I was given honest and informative feedback. I was able to figure out anything that I lacked and anything that I could’ve included. I was never failed on an assignment or had to rewrite one. And I’m grateful for the advice I was provided. I would like to give a special thanks to my tutors, especially Sinead, Marie, Geeg, Abby and all the other tutors who helped me when I had a question for my courses. They are all very nice and welcoming and their advice is always helpful and professional. Overall I thoroughly enjoyed my learning online. My experience was excellent and if I needed to do more courses if gladly return. I highly recommend it. Very efficient, just like an online TAFE course. I enjoyed my time and I’m glad to have taken my next step in my career path.
All was a nice conversation with the man. However, he hasn't supported me enough due to I am profoundly deaf. He didn't persist at all. I found one of the course onlines with no upfront fees. I recommend Learning Online must make a special consideration for the Disabled people in the future.
I have yet to start my course, but the service that I have received cannot be faulted. The online portal/ website is very user friendly.
Everyone is so amaizng and welcoming, makes learning something new and simple not scary and hard! Cant wait to start and so pumped to working with my tutors ☺️
Leaning Online is an amazing website. The information provided is nicely presented and easy to understand. Highly recommended for anyone wanting to study online.
Aaron was absolutely amazing to deal with. I’m so excited to start my floristry course!
My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
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