My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
Learning Online receives overwhelmingly positive feedback from its users, with many praising the helpfulness of the staff and the quality of the courses. Reviewers highlight the organized layout of the learning platform, which enhances the overall learning experience, and express appreciation for the supportive tutors who provide valuable feedback.
Customers like Fraser and Charlotte commend the staff for their exceptional assistance during the enrollment process, making it simple and exciting. However, a small number of critical reviews raise concerns about transparency and communication, particularly regarding enrollment practices and a perceived lack of duty of care. Despite these issues, the majority of users report a satisfying and enriching educational experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 927 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 1 |
| Dec 24 | 3.5 | 4 |
| Jan 25 | 4.4 | 14 |
| Feb 25 | 5.0 | 12 |
| Mar 25 | 4.2 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 2.8 | 4 |
| Sep 25 | 4.0 | 1 |
| Oct 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nicholas Medland was very helpful and infomative looking forward to the learning now”
“To make matters worse, they funneled the payment through Payright finance, which means we are now locked into debt fo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 2.7 out of 5 (poor) | −4% | 927 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Learning Online is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.7).
500 reviews of Learning Online . Filter by what matters to you.
I have really struggled timewise to fit study in and get my work completed on time but the Team have been super supportive and obliging with giving me the opportunity to try and complete my course. The Info is great....I love the set out of the material. Thankyou so much....I am enjoying the course very much.
I just had my introduction interview call with Kirsty one of the tutors at learning online. Kirsty took me through the course to ensure I had an understanding of how to use the platform and where to find relevant information. Kirsty gave the call a personal touch, getting to know about me and having a chat about both of our experiences and interests. I have no doubt that help is available at every corner and I love that Kirsty and the team at Learning online have already made me feel confident towards my studies. It’s comforting to have all the knowledge and skills I need for my course available and the kindness of the tutors makes it easy to reach out if I need to! My experience has been fulfilling and enjoyable.
I am now half way through my course when I received a loan statement which showed i was owning 3k. When I signed up for the course the was told that i can go on a repayment system per month to pay for the course and that was the only information I was given. because of this i was under the impression that when i finish the course i would have paid for it. so i was very shocked when i saw how much i owned. when I called the place the loan was through (which i did not get to choose) they informed me that learning online had set up the loan for 2.5years. when i called learning online i spoke to a guy who told me that is what they do and i could choose to make larger repayment if i want to pay it sooner. I would be fine with this if was told when I signed up for the course but now i would have to make ridiculous payments to pay for the course in the time frame i originally had planned to have it paid for. This has made me very mad and unmotivated to complete my course.
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they take their time to make sure everything is being understood and that you feel supported
Wow the excitement for officially now being enrolled into a course I'm beyond excited to complete is an overload. Huge thank you to Kyle who made the process extremely easy and making it all happen in just one day! It's time to jump start in and get started and finally be able to focus on my passion in life and make dreams become reality. Again forever greatful to Kyle for making this possible with such an easy signing up process!! Look forward to my future 😊
Studying with
Just got off the phone with Jimmy, he was really lovely and helpful.
Emily was very friendly and helpful to me. She explained everything to me very well and was super helpful setting up my payment plan. I normally have very bad phone anxiety but talking to her was really easy due to her being very understanding :)
Phone calls were very helpful and everyone was very nice on the phone :)
Given step by step help on where to fine different tips on where things are on the portal. Plus very helpful on how to download assessment and upload when your finished and ready to get marked.
Spoke to Jimmi and he was honestly the greatest help, making the entire process thoroughly enjoyable and easy. Jimmi explained everything clearly from start to finish and had amazing words of encouragement the whole time. I am so happy with my decision to go through Learning Online.
10/10 would be tutored by Kirsty again 👍
Kyle and his team have been so amazing. They have been very patient and understanding and helping me step by step. ABSOLUTELY AMAZING PEOPLE
Very helpful welcome to learning online. Easy to talk to. Good at explaining the courses. At times a lot of information to digest. Maybe needs to be slowed down somewhat. Great onboarding also by the tutor on my course. Helpful, knowledgeable and able to answer questions. Great experience so far.
Overall great company and good people. But the certificate looks like you could print it at home, with no certificate numbers or signatures makes it look bad. And an employee wouldn't look at it at all. If this can be sorted please advise. Thankyou
Very easy to talk to and made me feel super comfortable. Very supportive team.
APPALLING. High pressure sales. "MATT" At the end of the 20+ minute spiel, I told him I would talk to my partner & respond via email, which I had to repeat numerous times. He said "why can't you speak to me via the phone?" I responded - "because I'm busy with work" he responded "so your too busy to do the course" He lost my $ALE right there!
Kyle Ward was sensational to start my learning journey. He was great to talk to, really cared about my story and didn't force or push me into anything (which was frankly a breath of fresh air). I look forward to kicking off my course and getting started!
My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
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