My service representative's Diligent Work
My service representative, John was awesome. He solved a very difficult email problem. Now I have him and everyone at Mypcutilities on my team.
MyPC Utilities is a software company that specializes in providing a range of optimization tools designed to enhance the performance of personal computers. The company offers utilities that help users manage system resources, clean up unnecessary files, and improve overall system speed. By focusing on user-friendly solutions, MyPC Utilities aims to assist both individual consumers and small businesses in maintaining the efficiency of their desktop and laptop systems. The target market for MyPC Utilities includes everyday computer users who seek to optimize their devices for better performance, as well as small business owners looking to ensure their team's productivity by keeping their systems running smoothly. The company’s offerings are designed to handle common issues faced by users, making it easier for them to navigate and utilize their computers effectively.
MyPC Utilities receives overwhelmingly positive feedback from customers, with many praising the quick and effective service provided by the support team. Reviewers frequently highlight the staff's politeness and professionalism, noting that technicians are thorough in explaining the steps taken to resolve issues.
Users appreciate the ease of communication and the clarity of the process, which contributes to a stress-free experience. However, a few critical reviews raise concerns about unexpected fees, with one customer describing a situation where they were asked for additional payments after an initial charge. Despite these isolated complaints, the majority of users express satisfaction with the utility's ability to fix complex problems efficiently.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 162 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 23 | 5.0 | 2 |
| Aug 23 | 1.0 | 1 |
| Sep 23 | 5.0 | 4 |
| Oct 23 | 5.0 | 1 |
| Nov 23 | 5.0 | 2 |
| Dec 23 | 5.0 | 4 |
| Jan 24 | 5.0 | 1 |
| Feb 24 | — | 0 |
| Mar 24 | 3.5 | 2 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 162 most recent reviews.
“Excellent quick service to answer all my issues”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 162 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 | |
| 3.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 0% | 192 |
Bottom line: MyPC Utilities is #2 of 5 on overall rating in this group.
162 reviews of MyPC Utilities. Filter by what matters to you.
My service representative, John was awesome. He solved a very difficult email problem. Now I have him and everyone at Mypcutilities on my team.
I was having an issue with my computer, especially the email. I ended up purchasing the MyPC Utilities software and was initially assisted by technician Robert. i had extensive issues with my computer and was transferred to John an Advance technician who cleaned up my computer and resolved my issues. Thank you for working with me.
The techs were wonderful at fixing the issues. I didn't even understand what the issues were, but they were fixed. YAY! Thanks for the great job! NOW I can work on my laptop and my files will open so I can work on them.
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Spent several months trying to fix the problem with e-mail. No success, but MyPC Utilities solved the problem and made my computer run faster. Great service!
very experienced fixed my problem and warranted. Thank you.
I am older and not very computer literate. The original technician helped with the basics and the Advanced Technician Benjamin cleaned and updated all of my system. Spent time explaining, made suggestions of loading more data on system and showed me how to run my own scans and how to get technical advice easily if run into problems.
The techs who assisted me were knowledgeable and explained things well. Along with resolving my email issue, internal problems were addressed also and in a timely manner. Overall a good experience and I don't have to be frustrated at my computer situation anymore.
Great service!
I have struggled since August 25th of 2022 to find out what was wrong with fixing my email account. My PC Utllities helped me so much today. The program and online support is the best!!
I had two different techs help me today and they were able to resolve my issues I was having. I'm very grateful for all they have done on my Laptop.
I had been having problems attaching my scans to be sent through email on my PC. My PC Utilities tech analyzed my problem - I had my email configured incorrectly through a mail app. They set everything up in Outlook and now it works perfect! I highly recommend them!
Email problem was fixed. Easy to use. Very uncomfortable to have to write a review while someone has control of your computer.
i was unable to copy pictures, I received excellent assistance in solving and repairing the problem.
i was having problems savings my files to a new location. mypc utilities scanned my computer and found numerious issues and fix them. most satisfied.
program quit responding and interacting with other programs. MyPC Utilities cleaned up my computer, made sure all updates had been installed, worked with me to find the problem with my program, and they fixed it. I had been working for days to do it myself including uninstalling and reinstalling the program, rebooting, etc. Just thankful to have my computer working properly again, and it seems faster and more responsive.
I had an error on my email, and I contacted MyPcUtilities online and they done a lot of research and fixed my problems in minimal time. The technicians were amazing and made sure that I understood what and why they were doing what needed to be done. I recommend this service to everyone. I feel that it is very fair priced as well.
I got this to fix an error code and ended up being so happy to get advanced support for a little more - totally worth it. Only transferred ONCE, tech support was extremely adept and found multiple issues including a Trojan that slipped past my Avast. They fixed everything and I have months of support all in one place. Couldn't be more pleased.
I shut my laptop several months ago and was ready to completely walk away because I had so many missing files and updates. I gave it one more try today and contacted MyPC Utilities with much apprehension. I thought I'd be wasting money but hopefully give me a temporary fix until I could get another laptop. I paid my money and ultimately Charles the Tech took control of my laptop, with my permission of course. He worked with and for me and gained a lot of ground. We were almost there....However, the entire working system needed help (I don't know the technical term). Through negotiation and money of course, Ryan the Premium Tech was driving my laptop. He completed the process of fixing and all together didn't take a lot of time...For me anyway. Thank you to MyPC Utilities. I highly recommend the company and if by chance you get Charles or Ryan, I know you'll be pleased. I was and am. Stephani Johnston
MyPC Utilities is a software company that specializes in providing a range of optimization tools designed to enhance the performance of personal computers. The company offers utilities that help users manage system resources, clean up unnecessary files, and improve overall system speed. By focusing on user-friendly solutions, MyPC Utilities aims to assist both individual consumers and small businesses in maintaining the efficiency of their desktop and laptop systems. The target market for MyPC Utilities includes everyday computer users who seek to optimize their devices for better performance, as well as small business owners looking to ensure their team's productivity by keeping their systems running smoothly. The company’s offerings are designed to handle common issues faced by users, making it easier for them to navigate and utilize their computers effectively.
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