Nominex is a cryptocurrency exchange platform that facilitates the trading of digital assets and cryptocurrencies. The platform typically offers services such as spot trading, various trading pairs, and wallet functionality for users to buy, sell, and store cryptocurrencies. As a Web3-focused exchange, it likely provides access to both established and emerging digital tokens within the cryptocurrency ecosystem.
Nominex Crypto Exchange has a positive customer experience.
Nominex Crypto Exchange receives a mixed reception from users, with a significant number of positive reviews highlighting its reliability and low transaction fees. Many customers praise the platform as a trustworthy option in the cryptocurrency market, noting the helpfulness of the support team when issues arise.
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However, a concerning number of negative reviews label Nominex as a scam, with users reporting blocked accounts, withdrawal issues, and a lack of responsive customer service. Some individuals express frustration over lost funds and unaddressed complaints, suggesting a troubling pattern of account management. While many users appreciate the exchange's features and overall performance, the alarming reports of fraud and poor support cannot be overlooked. Overall, the sentiment leans positive, but the critical feedback raises significant concerns.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
60
100%
● Medium
4.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
4.3
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.0
2
Aug 24
1.0
1
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
1.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 48 positive reviews
Customer service13%
6 mentions
Easy to use10%
5 mentions
Reliability6%
3 mentions
Smooth experience6%
3 mentions
“I had a verification problem and could not withdraw, however, the support team was very patient and helped me solve t...”
On “Customer service” · Mar 19, 2024
Top complaintsof 10 negative reviews
Account issues40%
4 mentions
Scam40%
4 mentions
Response time30%
3 mentions
Communication20%
2 mentions
“Subject: Nominex Platform – Fraud and Unfair Account Blocking
I am filing a strong complaint against the Nominex pla...”
On “Account issues” · Aug 23, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
Overall rating and review count for this company and similar companies
I had a withdrawal issue but it was not attended to after two calls, two calls?! They left me hanging, if i had the solution i would not have reached out to them at all! I got my funds from the profes... See more
Hallo
Bei nomenix.com wurde ich betrogen
Mein Krypto wurde einbehalten und ich wurde geblockt
Alles wurde durch einen #berator # bei Telegramm gemacht . Er hat das empfohlen und danach mich auch ge... See more
Subject: Nominex Platform – Fraud and Unfair Account Blocking
I am filing a strong complaint against the Nominex platform. This platform is completely fraudulent and has treated its users unfairly. O... See more
They are professional scammers, and do not believe the positive comments. They are paid comments to raise the platform’s rating, but in reality, they are scammers . Do not transfer a single dollar to... See more
Nominex is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. The platform offers spot trading, futures trading, staking services, and a referral program with competitive fees and security features.
How do I create an account on Nominex?
To create an account, visit the Nominex website and click the 'Sign Up' button. You'll need to provide an email address, create a secure password, and complete identity verification (KYC) to access full trading features.
What cryptocurrencies can I trade on Nominex?
Nominex supports trading of major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and numerous altcoins. The platform regularly adds new trading pairs and tokens based on market demand and security assessments.
What are the trading fees on Nominex?
Nominex offers competitive trading fees that vary based on your trading volume and account level. The platform uses a maker-taker fee structure, with potential discounts available through their native token or higher trading volumes.
All 10 questions →Show fewer questions
How can I contact Nominex customer support?
You can reach Nominex support through their online help center, live chat feature on the website, or by submitting a support ticket. Support is typically available 24/7 to assist with trading and account-related inquiries.
Is Nominex available 24/7?
Yes, Nominex operates 24/7 as cryptocurrency markets never close. You can access trading, deposits, withdrawals, and most platform features at any time, though some maintenance windows may occasionally occur.
What security measures does Nominex implement?
Nominex employs multiple security layers including two-factor authentication (2FA), cold storage for user funds, SSL encryption, and regular security audits. The platform also offers withdrawal whitelist features and email confirmations for account changes.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I had a withdrawal issue but it was not attended to after two calls, two calls?! They left me hanging, if i had the solution i would not have reached out to them at all! I got my funds from the professionals in my DP.
Hallo
Bei nomenix.com wurde ich betrogen
Mein Krypto wurde einbehalten und ich wurde geblockt
Alles wurde durch einen #berator # bei Telegramm gemacht . Er hat das empfohlen und danach mich auch geblockt ( Alexander arbitrage Krypto)
Subject: Nominex Platform – Fraud and Unfair Account Blocking
I am filing a strong complaint against the Nominex platform. This platform is completely fraudulent and has treated its users unfairly. On [17.8.2024], I deposited $5000 into my Nominex account. After just four days of using the platform, I was informed that in order to continue daily trading, I needed to upgrade my account level to $10,000. If I couldn’t upgrade, they threatened to block my account.
This action is in direct violation of the platform's own rules, which clearly state that users can continue using their current account level for 180 days. I was only four days into using my account when this issue arose, and since I didn’t have the funds to upgrade to $10,000, they threatened to block my account.
This behavior not only violates their own policies but also shows that they are clearly trying to extort users into depositing more money under unfair conditions. I have proof of these claims, including screenshots of the communications and terms, and I am prepared to provide this evidence.
This situation clearly proves that Nominex is an unreliable and fraudulent platform. I urge all users to stay away from this platform and to be aware of the risks involved.
This complaint highlights the main issues and calls attention to the violation of their own rules, adding weight to your argument with the mention of supporting evidence.
They are professional scammers, and do not believe the positive comments. They are paid comments to raise the platform’s rating, but in reality, they are scammers . Do not transfer a single dollar to this damned scam. I and five of my friends have our money suspended on this site. The total amount is close to ten thousand usdt, and we cannot control our money or transfer it outside the website. This is a scam. This is free advice. Do not send money to them. They have several platforms with different names that they use. In stealing people's money, he blocked me on Telegram after I asked him to transfer my money
Scam scam scam
Do not send any dollar or half a dollar to this site. It is a scam and deception to steal your money. It starts with a small amount, then they close your account and ask you to upgrade until a new one opens, and upgrading means sending more and more money that you cannot control. You cannot get it back. They defraud simple people who dream of providing for their children and rob them of their money i have sent 200 $ They did not allow me to retrieve it. Do not believe the flowery statements that the site owner writes in response to honest negative comments. He is a fraudster defending his source of livelihood.
I have invested into Nominex Farming in Defi-NMX. However, I am unable to view my transaction/operation history of before last 365 days. It does show me an option of year-to-date but when I click on it, nothing happens or shows up.
Please address this issue.
Beware this website is a scam
, after a week of logging in, the account is empty
rob me 0.015 Bitcoin
also the verification document disappear
the recommendation is no longer there either
they emptied my entire account
do not put any coins or documents in here
until today not return 0.015 Bitcoin
the beginning of communication
but stop communicating after mallow
it's just a big scam
Reply from Nominex Crypto Exchange
13 minutes ago
Info for all other people reading this negative message.
This is just a scammer who says that he made a deposit some time ago and now his balance is hidden and asking to send him his money. Also making some fake photoshop images.
Reply from cheated -
read people all over the internet
he also robbed many people
there are also reviews here
how many people did he rob
Nominex Support DOES NOT GIVE ME A SOLUTION!!! other than the response: "We are working on it."
I'm having issues when trying to withdraw from nominex.io; after I try to withdraw, I get: "Request to the server is failed. Please try again later". This seems like a scam; please help!
Update 02/20/24: my problem is NOT solved. Almost 3 months with my money LOCKED! Your latest response was: "
Nominex Support - Tue, Feb 13, 10:06 AM (7 days ago):
"You didn't migrate your funds during the transfer to Binance Brokerage program, when we migrated all the funds from Nominex's Wallets to Binance's wallet. Right now, we are forced by Binance to implement new KYC, this means we can't create new wallets on Binance until we introduce the requested KYC. After we finish it we'll be able to create new wallets and your funds will be ready for withdrawal."
As I replied to this email. I never got any notification about any update I should be doing. Should I guess? Or were you simply not planning things correctly (plan B for the people that don't access nominex on a weekly basis)? I'M STILL WITH MYT MONEY LOCKED AND YOU SEEMS AN SCA
Tengo una opinión positiva del exchange dado que es broker de binance, nunca ha sido hackeado hasta el momento, llevando un par de años funcional, ahora bien debo hacer crítica constructiva con el equipo y con la desinformación actual.
Llevamos un año esperando noticias los inversores del proyecto y haciendo preguntas y sugerencias para mejorar su token y estamos esperando esa acción por parte del equipo, esas respuestas.
Si hay algún problema durante el uso de Nominex/nomiswap enseguida tratan de solucionarlo y sino se transmite el problema al servicio técnico y tardan unos días en darte la solución pero te la acaban dando.
Se debe mejorar el aspecto comunicación, social y seguir el roadmap mejorando el exchange añadiendo esas funciones tan demandadas tipo futuros, bots...debe ser el exchange de referencia para traders. Se trata de un proyectazo y debe seguir en la misma linea y fuerza de cuando nació, con ese movimiento en redes que hacía el equipo y dando actualizaciones a menudo.
Como punto crítico es esto. Como punto positivo son sus datos (nomiswap) en la bsc. Estando entre los 15 o 10 primeros en volumen, tvl...
Haciendo lo básico se puede situar perfectamente entre los 3 top exchange por la calidad de su equipo, ahora trabajando en otro proyecto de gran proyección futura, cadabra; producto defi deflacionario.
In April, the exchange blocked my account without specifying the reason for blocking. We conducted a video interview, then the communication was by mail, and the manager answered me once a month, and then stopped answering at all. They do not respond to my requests to provide a hash of the transactions that they are interested in. Almost all transactions are made from my cold wallets and I am ready to provide information about this, but they do not need it. They don't respond to chat or email. I was very upset and had to be treated by my doctor because I lost a lot of money. Do not trust your money to this exchange if you want to save your health and your money.
I use Nominex and Nomiswap for almost 2years now.
Never seen an exchange before with almost 0% transaction and trading fee´s.
Also if I had problems with my wallet or account the support team immediately helped me to fix the issues.
I am very satisfied with their services.
This exchange has shown its reliability over time and the market. This is the only instrument in my portfolio that has shown its best side in 1.5 years! I wish the team inspiration to implement new plans!
Realmente de lo MEJOR del mercado, solo creció y creció el valor del token, las funcionalidades de la plataforma, las rentabilidades, es de lo MEJOR del mercado DEFI sin lugar a dudas esto va a seguir creciendo y hará grandes a sus inversores, el potencial y la sustentabilidad de este proyecto es MUY ALTO, en un mercado bajista ha logrado crecer y es uno de los tokens con mas rendimientos en este año, LO RECOMIENDO AL 100%.
I have been using it for more than 6 months and it is awesome. Easy, robust, and with plenty of rewards. NMX is a great token, and has done quite well in the recent market crashes.
You can deposit cryptocurrencies by generating a wallet address in your account dashboard and transferring funds from external wallets. Withdrawals require entering the destination address and completing security verification, with processing times varying by cryptocurrency.
Does Nominex have a mobile app?
Nominex offers mobile applications for both iOS and Android devices, providing full trading functionality on the go. The mobile app includes all major features such as spot trading, account management, and real-time market data.
What is Nominex's referral program?
Nominex offers a multi-level referral program where users can earn commissions by inviting others to join the platform. Referrers receive a percentage of their referred users' trading fees, with potential for additional bonuses based on activity levels.
About Nominex Crypto Exchange
Nominex is a cryptocurrency exchange platform that facilitates the trading of digital assets and cryptocurrencies. The platform typically offers services such as spot trading, various trading pairs, and wallet functionality for users to buy, sell, and store cryptocurrencies. As a Web3-focused exchange, it likely provides access to both established and emerging digital tokens within the cryptocurrency ecosystem.