Nominex is a cryptocurrency exchange platform that facilitates the trading of digital assets and cryptocurrencies. The platform typically offers services such as spot trading, various trading pairs, and wallet functionality for users to buy, sell, and store cryptocurrencies. As a Web3-focused exchange, it likely provides access to both established and emerging digital tokens within the cryptocurrency ecosystem.
Nominex Crypto Exchange has a positive customer experience.
Nominex Crypto Exchange receives a mixed reception from users, with a significant number of positive reviews highlighting its reliability and low transaction fees. Many customers praise the platform as a trustworthy option in the cryptocurrency market, noting the helpfulness of the support team when issues arise.
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However, a concerning number of negative reviews label Nominex as a scam, with users reporting blocked accounts, withdrawal issues, and a lack of responsive customer service. Some individuals express frustration over lost funds and unaddressed complaints, suggesting a troubling pattern of account management. While many users appreciate the exchange's features and overall performance, the alarming reports of fraud and poor support cannot be overlooked. Overall, the sentiment leans positive, but the critical feedback raises significant concerns.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
60
100%
● Medium
4.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
4.3
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.0
2
Aug 24
1.0
1
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
1.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 48 positive reviews
Customer service13%
6 mentions
Easy to use10%
5 mentions
Reliability6%
3 mentions
Smooth experience6%
3 mentions
“I had a verification problem and could not withdraw, however, the support team was very patient and helped me solve t...”
On “Customer service” · Mar 19, 2024
Top complaintsof 10 negative reviews
Account issues40%
4 mentions
Scam40%
4 mentions
Response time30%
3 mentions
Communication20%
2 mentions
“Subject: Nominex Platform – Fraud and Unfair Account Blocking
I am filing a strong complaint against the Nominex pla...”
On “Account issues” · Aug 23, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
Overall rating and review count for this company and similar companies
It's quite complicated at first but it worth it you can earn passive income everyday. The holder bonus is brilliant, hope that you can make it newbie friendly.
this site blocks fund without any reason and there staff do not reply and they restrict even trading so you will lose coin value and you will not get reply from them.
They claim that you do not need to do kyc. I dont have a problem with kyc but i have a problem with there lie and you cant trust your data with companies like these.
trustpilot also shows positive reviews by default on the whole page. makes me sceptic about trustpilot too..
Пользуетесь анонимной криптовалютой? Готовьтесь к прохождению KYC.
22/04/22 на биржу завел XMR, после чего аккаунт попал под ограничения (отключена возможность продать/купить, вывести средства). В этот же день было написано сообщение в поддержку на сайте бирже через чат, но ответа нет по сей день.
Не получив ответа от поддержки, я решил описать свою проблему в оф.тг.чате Nominex, и изъявив свое желание закрыть аккаунт и вывести остаток средств, модераторы порекомендовали обратиться по адресу support*nominex.io. Написав заявку по указанному адресу, принялся ожидать ответа, но спустя 5 дней никакого ответа не последовало и мною было принято решение повторно описать свою проблему в тг.чате Nominex, где модераторы уже более конкретно ответили, что при отказе от прохождения KYC, средства не будут возвращены. Такого безобразия не встречал даже на Binance, чьим брокером выступает Nominex. Сейчас совместно с юристом готовим досудебную претензию с отсылками на законодательную базу и т.п. Очень жаль, что поддержка биржи не user-friendly.
Проблема была полностью решена 27.04.22. Отдельная благодарность менеджеру поддержки пользователей Иванки.
Nominex is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. The platform offers spot trading, futures trading, staking services, and a referral program with competitive fees and security features.
How do I create an account on Nominex?
To create an account, visit the Nominex website and click the 'Sign Up' button. You'll need to provide an email address, create a secure password, and complete identity verification (KYC) to access full trading features.
What cryptocurrencies can I trade on Nominex?
Nominex supports trading of major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and numerous altcoins. The platform regularly adds new trading pairs and tokens based on market demand and security assessments.
What are the trading fees on Nominex?
Nominex offers competitive trading fees that vary based on your trading volume and account level. The platform uses a maker-taker fee structure, with potential discounts available through their native token or higher trading volumes.
All 10 questions →Show fewer questions
How can I contact Nominex customer support?
You can reach Nominex support through their online help center, live chat feature on the website, or by submitting a support ticket. Support is typically available 24/7 to assist with trading and account-related inquiries.
Is Nominex available 24/7?
Yes, Nominex operates 24/7 as cryptocurrency markets never close. You can access trading, deposits, withdrawals, and most platform features at any time, though some maintenance windows may occasionally occur.
What security measures does Nominex implement?
Nominex employs multiple security layers including two-factor authentication (2FA), cold storage for user funds, SSL encryption, and regular security audits. The platform also offers withdrawal whitelist features and email confirmations for account changes.
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Muy Buen proyecto y estable me quedo tranquilo aquí. Además de tener el respaldo de que es un exchange centralizado y que tienen comunicación con sus usuarios.
Отличная биржа! CEX пользуюсь почти год, DEX еще не пробовал. Претензий нет. Ввод вывод работают моментально, поддержка отвечает быстро. Торговые пары все что и на бинанс. Выгодный фарминг. Больше всего нравится возможность торговать без комиссии, чем и пользуюсь. Разработчики на месте не сидят, постоянно улучшают функционал. Твердая пятерка бирже!
Очень крутая биржа, с удобным интерфейсом! Лучшая реферальная программа не только из всех бирж, а и другие проэкты могут позавидовать. Очень вежливая и быстрая поддержка! Возможность торговать бесплатно. Это лучшее предложение! Только 5 звёзд!
You can deposit cryptocurrencies by generating a wallet address in your account dashboard and transferring funds from external wallets. Withdrawals require entering the destination address and completing security verification, with processing times varying by cryptocurrency.
Does Nominex have a mobile app?
Nominex offers mobile applications for both iOS and Android devices, providing full trading functionality on the go. The mobile app includes all major features such as spot trading, account management, and real-time market data.
What is Nominex's referral program?
Nominex offers a multi-level referral program where users can earn commissions by inviting others to join the platform. Referrers receive a percentage of their referred users' trading fees, with potential for additional bonuses based on activity levels.
About Nominex Crypto Exchange
Nominex is a cryptocurrency exchange platform that facilitates the trading of digital assets and cryptocurrencies. The platform typically offers services such as spot trading, various trading pairs, and wallet functionality for users to buy, sell, and store cryptocurrencies. As a Web3-focused exchange, it likely provides access to both established and emerging digital tokens within the cryptocurrency ecosystem.
