OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry.
Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
OnCourse Learning has a positive customer experience.
OnCourse Learning receives a mix of feedback from its users, with many praising the ease of navigation and the quality of the courses. Reviewers highlight the informative content and effective instructors, with several stating that the platform is user-friendly and allows for self-paced learning.
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However, significant complaints arise regarding customer service, with many customers reporting long wait times and unhelpful responses when seeking assistance. Issues with course credit reporting and an outdated user interface also contribute to dissatisfaction. While some users have had positive experiences and recommend the service, others express frustration and caution against using OnCourse Learning. Overall, the sentiment leans towards the positive, but the critical feedback on service and organization cannot be overlooked.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
1,000
100%
● Low
4.0 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
3.0▼ 0.4
12-month avg
4.1
All-time
4.0
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
4.5
26
Aug 24
3.8
28
Sep 24
4.4
39
Oct 24
4.5
45
Nov 24
3.9
42
Dec 24
4.0
72
Jan 25
3.4
38
Feb 25
—
0
Mar 25
1.0
1
Apr 25
5.0
1
May 25
—
0
Jun 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 371 positive reviews
Easy to use39%
143 mentions
Helpful support9%
32 mentions
Fast & efficient6%
21 mentions
Customer service5%
20 mentions
“Easy to navigate; resources at your fingertips”
On “Easy to use” · Jan 27, 2025
Top complaintsof 108 negative reviews
Customer service27%
29 mentions
Payment issues12%
13 mentions
Response time10%
11 mentions
Refund7%
8 mentions
“I took the NMLS education course with OnCourse Learning and would not recommend it”
On “Customer service” · Mar 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
My AMAZING experience with OnCourse Learning test prep
My experience with OnCourse Learning test proper was amazing! I passed the MLO test on the first try. The modules and set schedule is what makes this prep so great and efficient. The structured study plan allowed me to stay on task and hit my daily targets. It was also very helpful to see my average scores on display as a percentage to make sure I get a passing score on the actual exam.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I haven't started my course yet, but I had several questions. I emailed customer service, and they were very prompt and very helpful in clearing up any questions or issues I had.
I did the computer course. It was fantastic, I went in with very basic computer knowledge. I left with confidence, and with the tools to solve computer issues. It was more than a 5 star experience. I can now compete in the world of the internet, writing, spread sheets. word, excel, power point and so much more.
The staff are very competent, and have a great amount of patience. Karen is the facilitator, Jessica was my primary teacher, I will never be able to Thank her enough. Rachael, was my substitute teacher. Every single person, made a Hugh impact in my life.
Not sure what this rating is for? I had already responded to a survey on the course - was this for ordering a course? My experience on that was great. I didn't however receive communication back on my questions. but no worries figured out all on my own.
OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry.
Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.