Haven't used the LMS yet...
Haven't used the LMS yet...

OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
OnCourse Learning receives a mix of feedback from its users, with many praising the ease of navigation and the quality of the courses. Reviewers highlight the informative content and effective instructors, with several stating that the platform is user-friendly and allows for self-paced learning.
However, significant complaints arise regarding customer service, with many customers reporting long wait times and unhelpful responses when seeking assistance. Issues with course credit reporting and an outdated user interface also contribute to dissatisfaction. While some users have had positive experiences and recommend the service, others express frustration and caution against using OnCourse Learning. Overall, the sentiment leans towards the positive, but the critical feedback on service and organization cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.5 | 26 |
| Aug 24 | 3.8 | 28 |
| Sep 24 | 4.4 | 39 |
| Oct 24 | 4.5 | 45 |
| Nov 24 | 3.9 | 42 |
| Dec 24 | 4.0 | 72 |
| Jan 25 | 3.4 | 38 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to navigate; resources at your fingertips”
“I took the NMLS education course with OnCourse Learning and would not recommend it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.7 out of 5 (good) | 2.8 out of 5 (fair) | −20% | 1,000 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: OnCourse Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of OnCourse Learning. Filter by what matters to you.
customer service was terrible, no one knew what they were doing for a simple fix. they kept me on hold over 5 hrs. in two days. the first 3 hours was completely useless and no one ever called me back. then i had to repay for the same course. i like the website but you would think on the busiest days of the year for the company they would have better customer service techs that are properly trained.
My course was supposed to start on Dec 17th. It did not automatically start and I had to call to get it corrected. I lost 1.5 days out of a 14 day course.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Not clear on time expectations.
HAD TO USE ANOTHER CC
I hate that I have to write a code. I would rather use email verification.
The sign in portal is terrible. It wastes so much time and barely recognizes the same straight line.
The time out session is too short.
An 8 Hr CE that takes about a week to do? Too much reading. Next time I'd prefer to take an online, live or in person class.
I don't like how quick it reverts back to the log in screen and that I have to bio sign in EACH time. Also, I kept losing the signal on the first night, not the internet however. The Q&A can be worded tricky, in my opinion. Speaker is good, like that he puts meaning into it, keeps my attention, which is hard to do when the information seems repetitive year after year, generally speaking.
i dislike that I did both courses 7 +1 and I wasn't able to access the portal giving me each time an error. I called in and customer service email me my 7 hours and told me they did not show my 1 hour and they said on 09 17 they would let me know. I had to call back on the 19th and finally i received it
The “off shore” help are hard to understand. It would help if they talked slower. I was so frustrated that I asked for an English speaking help. They (had 2) were very nice but very hard to understand. Rick
This course is good to get a general outline and understanding of what you are dealing with. It is not sufficient enough to pass the exam and you will need to have a lot of other study programs in place if you want to pass the exam on the first try. However its good for those that have experience in the field and now looking to get their license or for whatever reason, need the 20 hours to renew their license
I dislike that when you get something on the practice test wrong there isn't a way to just study the things you got wrong. Other than that I definitely like the material given.
I found OnCourse Learning through another, very respected, training company. With their endorsement, I decided to train with OnCourse. I’m barely through 1/10th of the coursework, and I’m pleased thus far with the video instructor and format. Also, the staff was very helpful with answering my questions prior to purchasing. What’s unfortunate is the cost to produce the course material (manual, syllabus, examples, etc). The course material is more than 400 pages alone, and with the examples (more than 80 pages), this added more than $100 to the cost so far. I didn’t account for that. All will be fine if I’m prepared enough with the course to enter the national certification with confidence and success. This is a review in progress.
The courses are amazingly thorough, the lessons are well laid out and the sample tests are great. The teachers are amazing! They're super throrough, really know their stuff and are very quick to respond. Calling customer service was excellent too, they knew what I needed and provided a quick helpful solution. The timers are the worst parts about it. Within the lessons, if you go back for a second, it resets. There are sections I know by heart and could actually teach others in expert mode, yet I couldn't skip ahead. The other thing is the lessons time out CONSTANTLY! If you leave the computer for a minute or two, you have to log in all over again. Navigation is kind of clunky too. Also it doesn't work on mobile phone very well. It's 2024, the mobile version should be perfected by now! Otherwise very good content. I really like how the system emails you reminders of where you are in the course, what you should have done and what to do next. Very good navigation outside of the app. PS: THE TIMERS ARE ABYSMAL!!! I FINISHED EARLY AND NOW IT'S PUNISHING ME BY MAKING ME STAY LOGGED IN, WASTING MY TIME, SLOWLY WATCHING THE TIME COUNT DOWN FOR NO REASON. EVERY TIME I LOOK AWAY FOR A COUPLE OF MINUTES TO MAKE COFFEE OR A QUICK BATHROOM BREAK, IT TIMES OUT AND YOU HAVE TO LOG IN AGAIN! SO FAR I'VE LOGGED BACK IN AT LEAST 15 TIMES!!! I'M NOT EVEN EXAGGERATING. AND THE TIME GOES UP BY A FEW MINUTES. THIS IS BEYOND HORRIBLE!!!
The assignment page is not clear and I sent in a message to see if I was right in assuming if our posts to prompts was the assignment and have not heard back.
My team and I have used OnCourse training in the past and it was always super fast to report back to NMLS, for some odd reason this time they're taking their time, even for a 1hr course and when I reached out the answer was that they have up to a week to do it :|.
OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
This profile hasn't been claimed by the business owner.