OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
OnCourse Learning receives a mix of feedback from its users, with many praising the ease of navigation and the quality of the courses. Reviewers highlight the informative content and effective instructors, with several stating that the platform is user-friendly and allows for self-paced learning.
However, significant complaints arise regarding customer service, with many customers reporting long wait times and unhelpful responses when seeking assistance. Issues with course credit reporting and an outdated user interface also contribute to dissatisfaction. While some users have had positive experiences and recommend the service, others express frustration and caution against using OnCourse Learning. Overall, the sentiment leans towards the positive, but the critical feedback on service and organization cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.5 | 26 |
| Aug 24 | 3.8 | 28 |
| Sep 24 | 4.4 | 39 |
| Oct 24 | 4.5 | 45 |
| Nov 24 | 3.9 | 42 |
| Dec 24 | 4.0 | 72 |
| Jan 25 | 3.4 | 38 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to navigate; resources at your fingertips”
“I took the NMLS education course with OnCourse Learning and would not recommend it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.7 out of 5 (good) | 2.8 out of 5 (fair) | −20% | 1,000 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: OnCourse Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of OnCourse Learning. Filter by what matters to you.
System is horrible and I'm still not doing with my renewal because of all these systems issues. Every 5 min I have to renew and do the BIO security thing which is annoying and the system was glitchy.
I just did a survey and called and complained. You know my issues and I’m extremely upset with oncourse for two main reasons. First you made my elderly disabled father go through hell before you’d give him an alternative to biosig because of his shaking hands. Shame on you for that. Then you sold us both courses labeled comprehensive that didn’t include my state specific hour. That’s not comprehensive. I called to explain my problem and your rep gaslit me telling me I’d receive an email to resolve the problem. Never came. I knew she was a lying by the way she hurried off the phone. So now you got me to buy another hour so I don’t lose my license. You got me over a barrel. I’ll never use you again at my company. I’ve been using preschools and oncourse learning for nearly 15 years and this is what I get. You suck
The e signature process is awful and results in a lot of wasted time.,
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Didn’t solve my issue and hard to access the modules. It tells me I didn’t pay when I have confirmation in my email the lady lied to me and told me someone will call me back I never received cal
I can’t get in to take the courses I can’t duplicate the BIO SIGN signature. Trying To draw a duplicate signature with a computer mouse is damn ridiculous. I’ve spent almost two hours and I’ve had it. I will call NMLS tomorrow this is BULL SHIT!
Bio login was too hard
login website is is not user friendly and the time to access course material is very less. Usually every other online exam will give a minimum of 180 days access. I do not recommend this to anyone
Login protocol with the bio sig is the worst. Had to go through multiple iterations of redoing the 4 digit write in with a mouse... because evidently, this time was not similar enough to the last one. Horrible experience. Plus your program penalized me for being able to read and comprehend at what I think is a normal level. Having to get up and go do something else waiting for that particular screen to count down was beyond frustrating.
The lady instructor with the karen cut was horrible. She basically just read off the slides and added no additional input. It would have been more helpful to read a textbook so then I wouldn't be falling asleep to her talking. The guy instructor added some good examples and insights but also did just read off the slides in the initial chapters. The vocab slides are also useless. Turn them into a readable page instead of having monotone instructors basically read you the dictionary for 20 minutes.
This is the most terrible experience i had with this class cause of the bio sign whoever comes with that stupid idea.
I am trying to reach all the contact numbers you have on your site, but all of them take you to the same automatic system that says, "Please call back during normal business hours." However, I am calling during normal business hours, after 7:30 CST. I paid for a Prep XL course on Friday to do the exam the next Friday. The payment was withdrawn, Today is Monday and I still can't log in. The system says my account has been deactivated. no contact at all so far
Terribly designed course. Start with basic terms before diving into the legal things with no explanation of what the words mean. Possibly the worst online course I've ever taken.
After I completed the Georgia one our class online, you did not send the document to NMLS . Please send this document ASAP. thanks
I have wasted so much time with a password reset that should be really simple. I have only received one email with the option to reset that link has expired now every other email that I receive doesn’t show the reset option
I would NEVER recommend taking a course through them. I have had to have them set my course 5 times because of log in error, bio sig, it not showing they reset it, etc. I now have to file a claim through my bank to get refunded since I’ve been trying for over 30 days to take a class. HORRIBLE. They are no help at all.
OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
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