Course kept glitching
Course kept glitching. Finished module, clicked next, it'll take a while to load resulting in me having to refresh.

OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
OnCourse Learning receives a mix of feedback from its users, with many praising the ease of navigation and the quality of the courses. Reviewers highlight the informative content and effective instructors, with several stating that the platform is user-friendly and allows for self-paced learning.
However, significant complaints arise regarding customer service, with many customers reporting long wait times and unhelpful responses when seeking assistance. Issues with course credit reporting and an outdated user interface also contribute to dissatisfaction. While some users have had positive experiences and recommend the service, others express frustration and caution against using OnCourse Learning. Overall, the sentiment leans towards the positive, but the critical feedback on service and organization cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.5 | 26 |
| Aug 24 | 3.8 | 28 |
| Sep 24 | 4.4 | 39 |
| Oct 24 | 4.5 | 45 |
| Nov 24 | 3.9 | 42 |
| Dec 24 | 4.0 | 72 |
| Jan 25 | 3.4 | 38 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to navigate; resources at your fingertips”
“I took the NMLS education course with OnCourse Learning and would not recommend it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.7 out of 5 (good) | 2.8 out of 5 (fair) | −20% | 1,000 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: OnCourse Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of OnCourse Learning. Filter by what matters to you.
Course kept glitching. Finished module, clicked next, it'll take a while to load resulting in me having to refresh.
The courses are set up wrong with my choice. I requested my money back and still have not seen my refund
I still after 3 days don't have access to what I paid for.
My course is not on my portal so I am not even able to start .
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
i cant see the answer for the test i have to do120 questions and don't like new update not good test
I am not able to complete my course because my bio signature email is incorrect. I have contacted customer support and submitted a ticket. Still have not been able to start my course.
I called before stating I had questions and no response at all poor customer service
You sold me the wrong course. Missing thebrequired 1 hour for CA. It cost me being on time, which cost me a temporary suspension of 21 days, and a $100 fee. Plus 2 loan applications. For repeat customers not to mention the unprofessional nature of it and the embarrassment. You then had rhe nerve to change me for the missing hour - which meant 9 hours onstead of 8 on your system that makes 8 hours take 20! So not good at all. And nonfollownup despite 3 complaints plus this one.
Class was rescheduled with zero notice. I found out after I took 3 days off of work and drove 45 minutes with tolls to the location and they had no available list for the mortgage loan origination course. Apparently they rescheduled to February 14 but I have yet to receive any notification or acknowledgment from OnCourse about a reschedule. I have been calling them since 9am and it is now 1:30pm with no response or support. I have disputed the charges directly with my credit card company because customer support is not helpful.
Customer service response is not available.
I was not a fan. The system was difficult to navigate
You all dont give a crap about people. Money grab.
Everything imaginable. Your customer service was horrible. It took me 10 days of emailing and holding on the phone for hours, to get help that solved the issue. I ended up paying for my classes 3 times. Part of that was refunded, but in that process, 5.5 hours of completed class was erased. I had to start over a redo the whole 8 hours again.
I paid for an 8 hour CE course for California that did not include the required 1 hour content for CA. I kept calling and emailing support wondering why NMLS had not updated the system yet. They could have looked in the system to see if I was missing anything but they didn't. I got hit with a $100 late fee because I did not get updated in time. When I talked to an NMLS rep she confirmed they had problems with YOUR school and the course I bought. I was not the only one with this issue. It was very frustrating.
They take forever to respond via email(1-2 sometimes 3 weeks) and I’ve called multiple times for days and even left voicemails and still hear nothing back! Do not recommend!!
I completed my course over 24 hours ago. Still nmls hasn’t received any notification therefore I can’t renew my licenses regret to have used your services!!!
The customer service rep told me the wrong course to take so my 8 hours did not contain the Florida state component. I called back and was on hold for 1hour and 45 minutes. I could not wait any longer so I just paid the additional $37 dollars to get it done.
OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
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