Muy buena atención.Soy cliente y nunca…
Muy buena atención.Soy cliente y nunca me han fallado todo genial .Muchas gracias

Online Tours is a travel agency specializing in providing services for trips to Cuba. The company operates through its website, onlinetours.es, where it offers a range of travel-related products including flights, vacation packages, hotel bookings, and car rentals. Online Tours aims to connect customers with the best travel options available, ensuring competitive pricing and favorable conditions for travelers. The target market for Online Tours includes individuals and families looking to explore Cuba, as well as residents seeking special offers for travel to the island. The agency collaborates with local agencies in Havana, Madrid, Barcelona, and Las Palmas to facilitate seamless travel experiences. With a focus on customer satisfaction, Online Tours also provides additional services such as visa arrangements and various travel discounts.
Online Tours receives overwhelmingly positive feedback from customers, who frequently highlight the excellent service and promptness of the staff. Reviewers appreciate the quick management of travel arrangements and the helpfulness of representatives like Alicia and Jezabel, who are noted for their professionalism and friendliness.
Many consumers express satisfaction with the ease of communication and the competitive pricing offered by the company. However, there are some complaints regarding difficulties in adding extra luggage, with one customer mentioning a frustrating experience despite reaching out well in advance. Overall, Online Tours is praised for its efficient service and customer support, making it a preferred choice for travelers, particularly to Cuba. The sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 25 |
Bottom line: Online Tours is #4 of 5 on overall rating in this group.
60 reviews of Online Tours . Filter by what matters to you.
Muy buena atención.Soy cliente y nunca me han fallado todo genial .Muchas gracias
Siempre buen servicio
Excelente atención y prontitud en la gestión.
MUCHAS GRACIAS A TODOS LOS TRABAJADORES DE ONLINETOURS EN ESPECIAL ALICIA Y JEZABEL POR SU AMABILIDAD,SIMPATÍA Y PROFESIONALIDAD.NO TENGO NINGUNA RELACCIÓN COMERCIAL NI FAMILIAR CON ONLINETOURS´´´LA RECOMIENDO 100%.
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Todo muy rápido y muy buenas ofertas, la recomiendo
Muy eficientes esta empresa
Desde el primer momento que contacté con Milagros, para tramitar los visados del grupo que organizaba a Cuba, fueron facilidades , me ofreció buenos precios en los pasajes de vuelos, posteriormente me tramitó los bonos de AVE , con innumerables cambios y trastornos de titulares, todo fueron facilidades y siempre buscando soluciones con mucha amabilidad y comprensión. Me ayudó mucho a una perfecta organización del viaje . Muchas gracias
Varias veces he contratado con Online Tours y siempre muy bien. Precios trasparentes y sin cambios. Facilidad de contratación.
Siempre una atención excelente
Fácil comunicacion tanto por teléfono como por washap
El equipo de trabajo de onlinetours son muy atentas y educadas y siempre están para ayudar y prestar un buen servicio
Agilidad en el trámite y respuesta positiva de todo el equipo de soporte online
Todo perfecto, sobre todo los precios con W2Fly.
Online Tours is a travel agency specializing in providing services for trips to Cuba. The company operates through its website, onlinetours.es, where it offers a range of travel-related products including flights, vacation packages, hotel bookings, and car rentals. Online Tours aims to connect customers with the best travel options available, ensuring competitive pricing and favorable conditions for travelers. The target market for Online Tours includes individuals and families looking to explore Cuba, as well as residents seeking special offers for travel to the island. The agency collaborates with local agencies in Havana, Madrid, Barcelona, and Las Palmas to facilitate seamless travel experiences. With a focus on customer satisfaction, Online Tours also provides additional services such as visa arrangements and various travel discounts.
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