Awesome
This was a very informative yet enjoyable experience for me and I highly recommend using open colleges for your urge to expand your experience.
Open Colleges is an educational institution that provides distance learning and online training programs. The organization typically offers vocational courses, professional development programs, and skills-based training across various industries and fields of study. Students can generally access coursework and educational materials remotely through digital platforms and correspondence methods.
Open Colleges receives a mix of feedback from its users, with 62% of reviewers expressing positive sentiments about their experiences. Many customers highlight the friendly and knowledgeable staff, particularly praising individuals like Ada and Sean for their helpfulness and clear communication during the enrollment process.
Reviewers appreciate the ease of navigating the course materials and the supportive guidance provided throughout their studies. However, there are notable complaints regarding difficulties in scheduling appointments with advisers and issues related to course fees, including instances of being overcharged. Some users express frustration over feeling misled or having a negative experience with the overall service. Despite these criticisms, the majority of feedback remains favorable, reflecting a generally positive sentiment towards Open Colleges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 1,039 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 2 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 3.0 | 3 |
| May 25 | 2.0 | 1 |
| Jun 25 | 4.3 | 4 |
| Jul 25 | 4.0 | 2 |
| Aug 25 | 4.7 | 7 |
| Sep 25 | 1.0 | 3 |
| Oct 25 | 4.3 | 11 |
| Nov 25 | 4.4 | 17 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful and accommodating to my time schedule for calls and responses to email”
“Their sales tactics are manipulative, and their customer service actively works against your rights”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | 1.7 out of 5 (poor) | +61% | 1,039 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Open Colleges is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 1.7).
500 reviews of Open Colleges. Filter by what matters to you.
This was a very informative yet enjoyable experience for me and I highly recommend using open colleges for your urge to expand your experience.
I loved the flexibility of being able to work at my own pace and having help on hand if I needed it! The assessors are lovely and easy to understand and the modules are clear and straight forward. Would always recommend OpenColleges for anyone!
Quick answers to the questions people ask most.
Open Colleges offers a wide range of vocational education and training courses across various fields including business, healthcare, beauty, fitness, counselling, and creative arts. All courses are nationally recognized and designed to provide practical skills for career advancement. Course formats include online study, blended learning, and some face-to-face components.
Course duration varies depending on the qualification level and study mode. Certificate courses typically take 6-12 months, while diploma programs usually require 12-18 months to complete. Students can often study at their own pace within reasonable timeframes.
Yes, Open Colleges is a Registered Training Organization (RTO) and all qualifications are nationally recognized under the Australian Qualifications Framework (AQF). Graduates receive certificates and diplomas that are accepted by employers and other educational institutions across Australia.
Open Colleges provides comprehensive student support including dedicated student advisors, online learning resources, and technical support. Students also have access to career services, academic assistance, and peer networking opportunities through online forums and communities.
Course fees vary depending on the qualification and field of study. Open Colleges offers flexible payment plans including upfront payment discounts, monthly payment options, and government funding schemes like VET Student Loans where eligible. Fee information is provided during the enrollment process.
Entry requirements vary by course, but many programs have flexible admission criteria. Most courses require completion of Year 10 or equivalent, while some may require specific prerequisites or work experience. Open Colleges also offers foundation courses for students who need to meet entry requirements.
You can contact Open Colleges through their website's live chat feature, by calling their student services team, or by submitting an online inquiry form. Course information is also available through their online course catalog and prospectus downloads.
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 32% are 1–2★.
Good student support. They’re very friendly and happy to help with whatever you need. Open Colleges was very understanding and supportive during COVID.
I am please to have finished the course, however the wording of the majority of the assessments had to be decoded. Not a lot was straight forward. It was easier to submit assessments I knew were not right just to get better feedback than asking on the forum. I believe the forum is for the students to ask questions and receive straight forward answers, not generic answers that have already been posted, then told to message directly through the message centre for further assistance. This really upset me and clearly doesn't help too many people due to the number of times the same question had been asked over the years on the forums was ridiculous. If the trainers had just answered it in a way that students understood in the first instance there wouldn't be repeated questions with the same generic answers. The Study Buddy System.... Having to log into just a get a message is super annoying! There should be an application that allows messages to come though without the need to log on every day. I often did not log on when I studied as I downloaded everything. I did however have to connect through my own social media networks to make it work. This is certainly in need of improvement. and one more thing.... students are marked on the nitty gritty of spelling and grammar etc, perhaps the course writers and workbook publishers need to do a big overhaul and proofread there own work before judging us on our work.
The marking between assessments sometimes took approx. 20 days, which delayed you moving onto the next module.
I have finally completed my Counselling Diploma. I found the content of the course really well laid out and easy to digest, however the direct contact and support from Open Colleges was poor. The turn around time for marking at one stage was over 30 days, making it very difficult to learn and improve with momentum. The Assessors/Teachers were really helpful but for most of my time, inundated and difficult to reach. My advice to anyone who decides to take this course, really think about how much support you need. I found this course isolating, I tried many times to reach out to find a study buddy in Melbourne, but it fell through each time. that's not necessarily OC's fault, but it's food for thought. Second part of advice is to really search for a placement opportunity from the get go- don't wait, don't dilly dally, it was very hard for me to find an organisation to take me on as they usually are taking on uni students.
Everyone is very helpful with my course.and very hands on. Keep up the good work.😊
I loved my experience with Open Colleges - the work was fun yet challenging and I learnt so much. The staff at Open Colleges are very friendly and helpful, and were very quick to answer any of my enquiries. Thanks to Open Colleges, I know have a pay rise at work and a higher position.
I've just recently completed my diploma in Human Resource Management online through Open Colleges. My experience as a whole was really good. I gained an ample amount of knowledge and skill from the training, The trainers are extremely knowledgeable and are ready to assist when required. Response times to queries was likewise really good, from both the trainers and the student support team. During my course I encountered some personal family issues. The organisation was extremely understanding and I was able to extend my course duration out to help me sort out these issues. Open Colleges is very deserving of the 5 star rating.
Please never study with Open Colleges. It is the biggest regret I have done. They are scammers and all they care about is money. They took extra fees from my account for MONTHS. and blamed it on my bank.. then back tracked what they said and apologised, then kept taking more money . $12 EXTRA every payment!!!!! There is no student support. They will no refund me. Even though it’s their fault. They take days to reply to emails. All they care about is money. They make it Impossible to cancel from the course and you will have to pay a fee. They know they’re doing people wrong yet they get away with it! So many people I have read online have also had the worst experience with this company. If you are reading this and looking into studying with Open Colleges, please do your research and read more reviews like mine. I will never recommend this online college to anyone . They will make you pay a fee the longer you are into your course, the more your fee is to cancel. They will never admit they’re wrong and some of the replies I’ve gotten were so unprofessional. No matter your circumstances, they will overlook it and make you pay to cancel. They’re at fault & they got away with it. I hope someone takes it to the news so AUSTRALIA knows not to use this company
I found the open space tricky to navigate. Also there seemed to be lots of people involved when experiencing an issue as Assessors could not always help as they didn’t have access. Eg. I thought I’d finished but there was a module that had not loaded properly but I could not see that anywhere nor could my assessors.
The learning experience I had with Open Collages has been very positive. I have come away with a national accreditation and found the course to be very current with regards to information and structure within the industry that I was studying. The course is well set out, the learning support is very structured and I never felt if I did experience difficulties that I was on my own. I would highly recommend this type of online learning. If you are motivated and stick to your study commitments this is a great way to gain work ready qualifications
Open collages has been amazing to study through! Where i live didnt offer the course face to face so i had to go online (not my prefered method of study) but the trainers were amazing and super helpfull as was student support. They are understamding when life sometimes gets in the way and help you in whatever way they can! I would most definitely study through them again if i needed to! Highly reccomend
Open Colleges may recognize prior learning (RPL) and credits from other registered training organizations or educational institutions. Students need to provide official transcripts and course outlines for assessment. The recognition process is evaluated on a case-by-case basis.
Open Colleges has a withdrawal policy that allows students to cancel within a cooling-off period for a full refund. After this period, refund eligibility depends on the timing of withdrawal and course progress. Students should review the terms and conditions and speak with student services before making withdrawal decisions.
Many Open Colleges courses include practical components such as work placements, internships, or hands-on training requirements. The college works with industry partners to provide real-world experience opportunities. Specific placement requirements and arrangements vary by course and are outlined in the course information.
Open Colleges is an educational institution that provides distance learning and online training programs. The organization typically offers vocational courses, professional development programs, and skills-based training across various industries and fields of study. Students can generally access coursework and educational materials remotely through digital platforms and correspondence methods.
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