Amazing!
I love how you can go through the coursework at your own pace and it is self-directing learning :)
Open Colleges is an educational institution that provides distance learning and online training programs. The organization typically offers vocational courses, professional development programs, and skills-based training across various industries and fields of study. Students can generally access coursework and educational materials remotely through digital platforms and correspondence methods.
Open Colleges receives a mix of feedback from its users, with 62% of reviewers expressing positive sentiments about their experiences. Many customers highlight the friendly and knowledgeable staff, particularly praising individuals like Ada and Sean for their helpfulness and clear communication during the enrollment process.
Reviewers appreciate the ease of navigating the course materials and the supportive guidance provided throughout their studies. However, there are notable complaints regarding difficulties in scheduling appointments with advisers and issues related to course fees, including instances of being overcharged. Some users express frustration over feeling misled or having a negative experience with the overall service. Despite these criticisms, the majority of feedback remains favorable, reflecting a generally positive sentiment towards Open Colleges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 1,039 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 2 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 3.0 | 3 |
| May 25 | 2.0 | 1 |
| Jun 25 | 4.3 | 4 |
| Jul 25 | 4.0 | 2 |
| Aug 25 | 4.7 | 7 |
| Sep 25 | 1.0 | 3 |
| Oct 25 | 4.3 | 11 |
| Nov 25 | 4.4 | 17 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful and accommodating to my time schedule for calls and responses to email”
“Their sales tactics are manipulative, and their customer service actively works against your rights”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | 1.7 out of 5 (poor) | +61% | 1,039 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Open Colleges is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 1.7).
500 reviews of Open Colleges. Filter by what matters to you.
I love how you can go through the coursework at your own pace and it is self-directing learning :)
I thoroughly enjoyed my time studying through Open college, I find their curriculum to be some what a little confusing with the way it was put together. Other than I'm glad I'm done
Please do not study through this provider. They offer 'online support' who can only help with navigation not any actual course content, for that you need to book a telephone appointment online which is often a week or more from when you need the help. Or you can inbox your teacher and hope to hear back in about 10 days or more. After accessing ONE MODULE and receiving little to no help in progressing, if you decide this provider is basically useless to you they can offer you $2000 of your $6500 payment as a refund. I have studied through OTEN however and find them far more supportive and helpful
Quick answers to the questions people ask most.
Open Colleges offers a wide range of vocational education and training courses across various fields including business, healthcare, beauty, fitness, counselling, and creative arts. All courses are nationally recognized and designed to provide practical skills for career advancement. Course formats include online study, blended learning, and some face-to-face components.
Course duration varies depending on the qualification level and study mode. Certificate courses typically take 6-12 months, while diploma programs usually require 12-18 months to complete. Students can often study at their own pace within reasonable timeframes.
Yes, Open Colleges is a Registered Training Organization (RTO) and all qualifications are nationally recognized under the Australian Qualifications Framework (AQF). Graduates receive certificates and diplomas that are accepted by employers and other educational institutions across Australia.
Open Colleges provides comprehensive student support including dedicated student advisors, online learning resources, and technical support. Students also have access to career services, academic assistance, and peer networking opportunities through online forums and communities.
Course fees vary depending on the qualification and field of study. Open Colleges offers flexible payment plans including upfront payment discounts, monthly payment options, and government funding schemes like VET Student Loans where eligible. Fee information is provided during the enrollment process.
Entry requirements vary by course, but many programs have flexible admission criteria. Most courses require completion of Year 10 or equivalent, while some may require specific prerequisites or work experience. Open Colleges also offers foundation courses for students who need to meet entry requirements.
You can contact Open Colleges through their website's live chat feature, by calling their student services team, or by submitting an online inquiry form. Course information is also available through their online course catalog and prospectus downloads.
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 32% are 1–2★.
I really enjoyed doing my course through open colleges. I found the course material suitable and useful. All assessors were quick to respond to any queries and were a wealth of knowledge. I love the fact it is all self paced which helps when managing families etc. My only recommendation is there needs to be more support for organising work placement. It was extremely difficult to get organisations to respond. Having a representative from open colleges who could contact the organisation would be helpful.
Open Colleges provide a professional and friendly support to students studying online courses. Being a student studying and working full-time during a pandemic was not an easy hurdle to overcome, I managed to accomplish my studies with help and encouragement from the module assessor and my family.
All in all a great experience, however at the end waiting for a transcript I paid for. I was informed I had to provide another first aid certificate as your course certificates can not be sent without a valid one. Given that first aid is a whole.module I believe the module should be moved to further into the course to avoid such problems at the end. I didn't receive an email or be told this had to happen until I called a week later asking where my transcript was. Very frustrating!
I don't know where to start from, But I'd like to express my heartfelt thanks to each and everyone that has been part of my educational experience. I'm honored to now say that I hold a Diploma level of qualification. My experience has been like a roller coaster, When I started my Module 2 I wanted to give up and withdraw because I knew I wouldn't be able to achieve this qualification requirement. But the Assessors of Open Colleges especially (Rosan Lal) gave me a confident and hope of being positive and take things at a time this I applied to my daily study routine and I found myself. And today I am graduating everything is possible in this world, So never give up keep trying !! Thank you Open colleges for everything you did and yes this covid19 really teared us apart but we kept going. So big Thank you to each and everyone of you. Best Wishes Deepak (Student OC) - Diploma of Community Services
Overall the Cert IV Bookkeeping/Accounting is a great course and I thoroughly enjoyed it. However I think it would be a benefit to student (especially those who are new to the field/going through a career change) is being a bookkeeper for a mock business. Where you need to set-up the books, chart of accounts, do receivables/payables, BAS, EOM, reconciliation etc. Even though there was a whole module in learning accounting software, unless you are familiar with it, it was difficult as I had to stop and read the instructions for the next step. It would have been good and beneficial if we could actually put what was learnt into practice as an extra assessment. Also getting halfway through MYOB only then having to learn RECKON was not fun and pointless in my view. Students should be learning ALL the available software or at least the more popular ones such as Xero or MYOB. I had issues with a trainer. I had questions with an assessment and I wasted over a week in emails back and forth, as her feedback was not making sense. It was only when I realised that she was giving feedback for the incorrect assessment. Apart from those minor issues, I absolutely lives the course and I so excites to start my next venture.
A lot of helpful trainers but also a few not helpful at all with attitudes. The training material is generally helpful but not all are up to day. Some assessment questions are confusing. I can see the platform is progressing and improving. Overall experience is not easy but they help me to get there in the end. And they value feedbacks which is good.
Once i got my head around open colleges format , completing the certificate 4 in mental health first 7 modules became easier to complete . The last work place module 8 was quite involved and unless you have a full time job you will have trouble accessing the information and experiences needed to complete all task . It will take a lot more than 120 hours . I found open colleges trainers and student support very helpfully and informative .
I would highly recommend open colleges to anyone planning on studying. The course material is set out in a way that is easy to follow and the assessors and staff are very helpful and understanding. I loved studying through open colleges and would consider going through them again should I decided to do more studying. :)
This was the second time that I had chosen to complete a course with Open Colleges. I found the experience to be fantastic all of the support I needed was on hand. I found the feedback from each assessment to be clear and helpful. If I ever decide to continue studies in the future I would choose open colleges again. Thank You all so much for the experience and support.
When asked for assistance, Lecturer read out the question in a webinar. Didn't answer clarification questions. Assignments were unclear, or had contradicting tasks. Emails took multiple working days to respond to. Typos throughout the modules. Painful process, but thankfully, never again.
Overall the assessors were great and easy to communicate as with the course modules. I did feel however that the assessment was not giving a real clear direction other than writing self notes from the tip videos supplied. I can see where people can potential struggle coming into this course if they don’t have the experience. Sometimes I felt like I was grasping trying to understand the task - action requirements. I suppose this is online learning and what is it all about is do your own research.
Overall my experience was good however the placement assignments were difficult to navigate and took a lot of work and calls to customer support. It didn’t help having Covid in the middle and no real allowance for this or extension of time which was disappointing
Open Colleges may recognize prior learning (RPL) and credits from other registered training organizations or educational institutions. Students need to provide official transcripts and course outlines for assessment. The recognition process is evaluated on a case-by-case basis.
Open Colleges has a withdrawal policy that allows students to cancel within a cooling-off period for a full refund. After this period, refund eligibility depends on the timing of withdrawal and course progress. Students should review the terms and conditions and speak with student services before making withdrawal decisions.
Many Open Colleges courses include practical components such as work placements, internships, or hands-on training requirements. The college works with industry partners to provide real-world experience opportunities. Specific placement requirements and arrangements vary by course and are outlined in the course information.
Open Colleges is an educational institution that provides distance learning and online training programs. The organization typically offers vocational courses, professional development programs, and skills-based training across various industries and fields of study. Students can generally access coursework and educational materials remotely through digital platforms and correspondence methods.
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