OROGOLD Cosmetics is a beauty and well-being company specializing in premium skincare products. The company offers a diverse range of items including moisturizers, serums, and masks, all formulated with high-quality ingredients designed to enhance skin health and appearance. With a focus on luxury and efficacy, OROGOLD aims to provide consumers with effective solutions for various skin concerns, catering to those seeking advanced skincare options. The primary customers of OROGOLD Cosmetics include beauty enthusiasts and individuals looking for high-performance skincare products. The company's offerings are ideal for consumers who prioritize quality and are willing to invest in their skincare regimen to achieve desirable results. With a commitment to delivering innovative beauty solutions, OROGOLD Cosmetics continues to expand its reach within the competitive beauty industry.
Reviews for OROGOLD Cosmetics reveal a stark divide in customer experiences. While some consumers praise the products as "amazing" and report positive results, particularly with eye treatments and skincare, a significant number express dissatisfaction with the sales tactics and product suitability.
Many reviewers describe high-pressure sales encounters, feeling misled about product effectiveness, and experiencing adverse reactions to the products. Complaints about rude staff and aggressive selling techniques are common, with customers feeling uncomfortable and pressured to buy. Despite a few positive testimonials highlighting luxurious product quality, the overwhelming sentiment leans negative due to the poor customer service and questionable sales practices. Overall, OROGOLD Cosmetics faces substantial criticism, overshadowing the positive feedback.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 4.7 | 12 |
| Nov 25 | — | 0 |
| Dec 25 | 3.7 | 3 |
| Jan 26 | 1.0 | 1 |
| Feb 26 | — | 0 |
| Mar 26 | 1.0 | 1 |
| Apr 26 | 1.0 | 1 |
| May 26 | 5.0 | 1 |
| Jun 26 | — | 0 |
| Jul 26 | 1.0 | 1 |
| Aug 26 | 1.0 | 2 |
| Sep 26 | 1.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Thank you for the amazing experience and costumer service , i took full package of creams and machine , so far iam so...”
“My partner and I got sucked into a beauty store in by a very friendly and aggressive sales guy while strolling throug...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Quality | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.5 out of 5 (poor) | 100 out of 100 | 2.4 out of 5 (poor) | 3.3 out of 5 (fair) | 2.1 out of 5 (poor) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 3.8 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: OROGOLD Cosmetics is #5 of 5 on overall rating in this group. On value, Beauty Works scores higher (5.0 vs 2.1).
60 reviews of OROGOLD Cosmetics. Filter by what matters to you.
I have been using Orogold products for years. Earlier this year I bought some exfoliation scrub, under eye cream and moisturiser at your Dubai Mall outlet and am very happy with the results. Friends and colleagues have commented that I am looking younger :-) I was served by Mr. Carlos who was very professional and patient with me. Thank you Orogold!
Orogold cosmetics was the best treatment i got it for my self when i started using it my face really change its really the brst investement for me it doesn’t mutter the price in the end it makes me feel happy and it gave me more confidence now with this products i can go out without make up i can show my beauty i really like it and ill never stop use it
Amna was absolutely amazing to work with! She was helpful, patient, and made everything so easy. I really appreciated her kindness and professionalism.
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Polarized pattern: few middle ratings. 35% of recent reviews are 4–5★ and 65% are 1–2★.
This skincare empire is a MUST to visit! You can get your holy grails from here and I got mine 🥰 apart from the great products that we can actually use, it was also an exquisite experience from their customer service team that I had. Extremely commendable!
Best skin care
CARISISISISIMOS....y lo peor que NO HAY BUENOS RESULTADOS, DESPUES DE UN USO CONSTANTE DE MAS DE UN AÑO Y UNA INVERSIÓN MAYOR A LOS 200MIL PESOS mi piel, contorno de ojos, cuello y elasticidad de mandíbula, han empeorado, ni siquiera se han conservado pese a las muchas horas en su cabina de faciales 2 veces al mes.
Pongo este comentario porque ya es la 2ª vez que me paro, después de muchas veces desde mi 1ª vez, y pienso lo mismo que muchos. La chica no maleducada pero sí prepotente y un poquito grosera. Además fui tonta al poner el comentario que me "obligó" a poner de ella. Lo pongo entre comillas porque si no hubiera querido no lo escribo, pero en ese momento que solo quería irme (ya 2 y no más), pues lo hice y me arrepentí al momento de poner una valoración que no sentía. Por eso, cómo ya no tengo el QR dónde escribí mi valoración lo modifico aquí.
Pésimo de lo peor un robo
They are scammers. Please stay away from their stores. They use coercion & lies to make their sales & put people in thousands of dollars of debt.
Compré el 09 de mayo 2025 durante mi espera en el aeropuerto de Guadalajara, soy de CDMX, compré algunas cremas y un aparato para el area de los ojos que en tienda en linea está en 30,000 pesos mexicanos. El chico Fede, suuuuuuuper amable, e insistente (obvio) sali de ahí con un gasto de aproximadamente 24,000.00 todo bien, el aparato lo use solo un par de veces porque se me olvidaba o no tenía tiempo hasta que durante el.fin de semana del 10. De agosto intenté usar el aparato, lo cargue , no funcionó, intenté con otro cargador, y nada, ya nunca más encendió. Lo deje cargando el tiempo que dice el instructivo (1.5 h) y nada. Duro escasos tres meses, pero eso sí "Fede" me escribió días antes súper amable ofreciendo sus promociones (francamente si tenía intención de comprar, pero aún no sabía que),días después, cuando le escribí para decirle el problema, ni siquiera se tomó la amabilidad de leerme y responder. Escribí a atención a clientes y te dicen que vayas a dónde lo compraste con tu ticket (imagínate que hubieran pasado más dos años, ¿Quien va a conservar el tickets durante tanto tiempo?), ahora resulta que tendré que comprar un vuelo solo para ir a Guadalajara a devolver la porquería esa que por cierto está echo en china,asio dice. ¡Absurdo! Cuando le expliqué que fue en un aeropuerto que no es mi ciudad dijo que un supervisor me contactaría, cosa que no ha pasado y francamente no sucederá, apunto estuvo de comprar el aparato de 100,000 pesos para la cara. Compré un aparato por 700 pesos que uso casi diario y llevo casi el mismo tiempo de uso y ahí sigue. No tiren su dinero en productos de orogold cosmetics, ¡FRAUDE! ¡PESIMO SERVICIO Y PRODUCTO! ¡NO COMPREN AQUI.
In Barcelona voor het eerst ervaring opgedaan met dit merk. Trap er niet in mensen! Als het deed wat ze beloven zou iedereen dit wondermiddel gebruiken. Toch?
I really don't understand what is the reason about bad service? I read few review and I was panicking. For me it's very great experience with ORO24 until now .People from different department always in touch with me for last 2,5 years .Mt brokers Kotto very helpful I have not any complain .Well done guys!!!
My partner and I got sucked into a beauty store in by a very friendly and aggressive sales guy while strolling through Casco Viejo, in Panama City. And we did purchase the OroGold Deep peeling Gel. It was pricey--Like $120 for a 3.38 oz pump bottle container. I have never in my life paid so much for any beauty product. We split the cost. The actual product -- the peeling gel worked very well. Unfortunately NOW the bottle does not pump it out! And there is really no easy way to extract the contents. we have cleaned the mechanism but no luck. So we have about $40 worth of product stuck in there we cannot use. I reached out to the OroGold company and they don't give a damn. They want me to contact the store! I have no idea the name of the store as this was over a year ago and in Panama. They take NO responsibility for their product. I would NEVER buy from them again. I will NEVER buy a product again due to BAD customer service. You will loose me as a customer forever!!
Ha sido un gran descubrimiento. Te asesoran muy bien para mejorar tus zonas más deterioradas con cosmética muy buena y aparatologia extraordinaria. Buenos resultados garantizados.
Son súper agresivos en la calle enseñando una muestrecita como si fuera un hueso a un perro. Se por una joven que fue a trabajar, que la obligaron a hacer eso y enseñar con diferente luz antes y después. Como se negó le dieron una bronca y se fue sin cobrar. Los productos menos que buenos
Hello, I live in London, ON.I recently came to Canada. One day, while I was at the mall, I was forcibly pulled into a so-called Orogold Cosmetics, where they manipulated and make me bad about my skin and gave me some products. Even though I kept saying no, they used tactics to convince me, saying it's just trail for a month and it won't start billing until then and if I didn't like it, I could return it. After using the products once I got home, I started getting pimples and really worsen my face. So, I went to return them, and that’s when they told me that I had signed documents, saying that I had agreed to everything. Actually, they gave me a tab and told to fill my details such as my name, number and address followed by my signature in just a TAB. They told me that I had signed in physical documents which stated that I wouldn't be able to return the items. I was shocked because I never signed any documents. In these big malls, they are openly scamming people like this. Please let me know, if there is any solution for this!!
Anyone who feels they have been scammed by this company need to reach out to a lawyer and file a complaint with the Ministry of Government and Consumer Services. Many of this companies practices are illegal and punishable by law - at least they are in Ontario. Ontario Law Society can provide a free consultation regarding this company and the company they use for the loans.
No compré porque la juventud y la belleza no se compran. Antes de comprar cremas tan caras prefiero comer sano que da más resultado. La venta es muy agresiva. Te dan a probar pero luego si no compras se desesperan y no lo pueden encajar
OROGOLD Cosmetics is a beauty and well-being company specializing in premium skincare products. The company offers a diverse range of items including moisturizers, serums, and masks, all formulated with high-quality ingredients designed to enhance skin health and appearance. With a focus on luxury and efficacy, OROGOLD aims to provide consumers with effective solutions for various skin concerns, catering to those seeking advanced skincare options. The primary customers of OROGOLD Cosmetics include beauty enthusiasts and individuals looking for high-performance skincare products. The company's offerings are ideal for consumers who prioritize quality and are willing to invest in their skincare regimen to achieve desirable results. With a commitment to delivering innovative beauty solutions, OROGOLD Cosmetics continues to expand its reach within the competitive beauty industry.
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