I loved the class and the…
I like the program overall. However, I wish we did more practical work instead of listening to lectures and watching videos, which are helpful but do not really prepare us for the counseling work.

The University of Phoenix is an accredited online college that offers a variety of degree programs designed specifically for working adults. With an emphasis on flexible learning, the university provides students the opportunity to pursue their education at their own pace, with classes starting every 5-6 weeks. The curriculum is aligned with real-world careers, covering fields such as Business, Healthcare, Information Technology, and Psychology, among others. Targeting adult learners seeking to advance their careers, the University of Phoenix aims to deliver quality education that is both accessible and relevant. The institution also offers resources such as scholarship finders and potential credit-earning opportunities to help students save time and money on their educational journey. By focusing on skills-aligned learning, the university strives to equip students with essential skills in a timely manner, enhancing their readiness for the workforce.
Reviewers express a largely positive sentiment towards the University of Phoenix, highlighting the supportive staff and flexible learning environment. Many customers appreciate the university's commitment to helping students succeed, with several mentioning personal achievements like making the dean's list and graduating with advanced degrees.
The engaging course material and responsive administration contribute to a welcoming atmosphere for learners at all levels. However, some students voice concerns about inconsistencies in teaching quality and issues with accessing excess funds, which can be frustrating. Despite these criticisms, the overall experience tends to be favorable, with many recommending the university for those looking to further their education. Overall, the sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 4.6 | 35 |
| Jan 26 | 4.4 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Deciding to return to school as an adult learner has been the best decision I've ever made”
“In my time as a student, I have faced ongoing hostile interactions with Professor Claude Toland that raise serious co...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 25 |
Bottom line: University of Phoenix is #4 of 5 on overall rating in this group.
60 reviews of University of Phoenix. Filter by what matters to you.
I like the program overall. However, I wish we did more practical work instead of listening to lectures and watching videos, which are helpful but do not really prepare us for the counseling work.
I am very happy in my heart because I was able to complete the first step of my university studies, and I obtained an AA Degree. When I gave birth to my third baby, that was when I stayed home from school to take care of my baby. From that time, I hesitated to continue my education. I thought by that time when I have many kids that school is enough. Some of my friends at work shared with me about the university. I kept observing the joy of my friends in the classes they were taking at the University of Phoenix. I started thinking that it would be a good opportunity to complete classes for an AA Degree. I immediately worked on registering and began the classes. There were times I felt weak when coming home from work. But I forced myself because I thought I needed to finish my classes. My birthday is in August, and it was the best gift for my birthday because in the month of August I completed my classes and received my AA Degree in Business.
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Overall it’s been a positive experience. Online learning takes discipline and structure along with initiative, your experience will be very different then in person.
Great communication with the school from the very beginning they're very supportive and helpful at every turn.
The University of Phoenix is an accredited online college that offers a variety of degree programs designed specifically for working adults. With an emphasis on flexible learning, the university provides students the opportunity to pursue their education at their own pace, with classes starting every 5-6 weeks. The curriculum is aligned with real-world careers, covering fields such as Business, Healthcare, Information Technology, and Psychology, among others. Targeting adult learners seeking to advance their careers, the University of Phoenix aims to deliver quality education that is both accessible and relevant. The institution also offers resources such as scholarship finders and potential credit-earning opportunities to help students save time and money on their educational journey. By focusing on skills-aligned learning, the university strives to equip students with essential skills in a timely manner, enhancing their readiness for the workforce.
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