The University of Phoenix is an accredited online college that offers a variety of degree programs designed specifically for working adults. With an emphasis on flexible learning, the university provides students the opportunity to pursue their education at their own pace, with classes starting every 5-6 weeks. The curriculum is aligned with real-world careers, covering fields such as Business, Healthcare, Information Technology, and Psychology, among others. Targeting adult learners seeking to advance their careers, the University of Phoenix aims to deliver quality education that is both accessible and relevant. The institution also offers resources such as scholarship finders and potential credit-earning opportunities to help students save time and money on their educational journey. By focusing on skills-aligned learning, the university strives to equip students with essential skills in a timely manner, enhancing their readiness for the workforce.
Reviewers express a largely positive sentiment towards the University of Phoenix, highlighting the supportive staff and flexible learning environment. Many customers appreciate the university's commitment to helping students succeed, with several mentioning personal achievements like making the dean's list and graduating with advanced degrees.
The engaging course material and responsive administration contribute to a welcoming atmosphere for learners at all levels. However, some students voice concerns about inconsistencies in teaching quality and issues with accessing excess funds, which can be frustrating. Despite these criticisms, the overall experience tends to be favorable, with many recommending the university for those looking to further their education. Overall, the sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 4.6 | 35 |
| Jan 26 | 4.4 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Deciding to return to school as an adult learner has been the best decision I've ever made”
“In my time as a student, I have faced ongoing hostile interactions with Professor Claude Toland that raise serious co...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 25 |
Bottom line: University of Phoenix is #4 of 5 on overall rating in this group.
60 reviews of University of Phoenix. Filter by what matters to you.
9 months ago
This by far is the worst school I have ever attended. Please for your sanity find a different school to attend. They are all over the place half of the classes that you take doesn’t even match your pr... See more
9 months ago
The staff helps and they are very much interested in helping you succeed 👏 👍 😀 😉 they help me and I made the deans list and I feel I can keep going making my family proud.
9 months ago
They are amazing. They listen to and respond quick. They overall do a fantastic job making you feel welcomed as a student at any level of your journey and that really matters. Just made the president'... See more
9 months ago
I have had a wonderful experience with University of Phoenix and I recommend anyone that is ready to pursue their education to a different level to enroll. The administrators and professors are extrem... See more
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This by far is the worst school I have ever attended. Please for your sanity find a different school to attend. They are all over the place half of the classes that you take doesn’t even match your program. Don’t even get me started on financial aid.
The staff helps and they are very much interested in helping you succeed 👏 👍 😀 😉 they help me and I made the deans list and I feel I can keep going making my family proud.
They are amazing. They listen to and respond quick. They overall do a fantastic job making you feel welcomed as a student at any level of your journey and that really matters. Just made the president's list- you can too! Don't give up and give University of Phoenix a try!
I have had a wonderful experience with University of Phoenix and I recommend anyone that is ready to pursue their education to a different level to enroll. The administrators and professors are extremely supportive and their goal is to help you achieve a dream that becomes a reality.
My dreams made it possible. Success is my ultimate goal.
My experience with University of Phoenix has been phenomenal. I started the program in 2008 for my Bachelor's degree in Business and graduated in 2013. Then I returned back in 2025 for my Master's degree in teaching. I couldn't be more thankful for such an excellent and flexible program for my daily schedule as a full time employee. Thanks to University of Phoenix, I feel I can reach my full potential and higher education for my future :)
Degree two and my experience is outstanding ! From academic advisors thoroughly reviewing your curriculum and helping choose courses with Sophia when available, to financial aid . No delays , burdens , no stress . The one class every 5 weeks is more than o can ask for, as a busy full time student and worker! Thanks University of Phoenix students his 2 time President’s and Dean’s list owe you another!! #UOPXmoments @uopx
Deciding to return to school as an adult learner has been the best decision I've ever made. I was nervous how this experience would unfold and I have to say the University of Phoenix has gone above and beyond to make me feel right at home. They have been there for me every step along the way. The amount of support you receive is incredible and I feel truly blessed to have them along side me on this journey. I cannot recommend this school enough. If you want more out of life than start here, you won’t regret it
I’m continually impressed by the seamless online coursework access at the University of Phoenix. Their Tribal Ops Team, engaging course material, and excellent instructors are why I recommend this university to everyone.
Ive had a few issues getting my excess funds, both times now, my first two classes. That is somewhat annoying, and seems like unnecessary. Other than that I love the program.
This school is incredible My son has never been so well in school in all his life and he is awesome in this school cuz you guys help him so much you guys are there for everything you guys answer questions I love the administrators I love everybody that I've talking to that's why you guys are the best
Best experience ever
The University of Phoenix offers a flexible and well-structured learning environment ideal for working professionals. Courses are practical, instructors are supportive, and assignments are applicable to real-world situations. A solid option for those seeking career-focused education with flexibility.
Exemplary student support in all aspects of the learning process. From enrollment to graduation, even career services to help afterwards.
I was able to achieve my goal of graduating with an MBA and the entire staff was easily available and supportive in my efforts. The coursework was informative and afforded me an opportunity to learn valuable information that will impact my career. I am honored and thankful to be a University of Phoenix graduate.
The University of Phoenix stands out for its strong focus on accessibility and flexibility in higher education. The university is designed to support working adults, parents, and nontraditional students by offering online programs, flexible scheduling, and year-round enrollment options. This makes higher education more attainable for individuals who may not be able to attend a traditional campus. The university also does well in aligning its programs with real-world career skills. Many courses are structured to be practical and career-focused, helping students apply what they learn directly to their professional lives. Additionally, the University of Phoenix provides student support services such as academic advising, career guidance, and online learning resources, which help students stay engaged and progress toward their goals. Overall, the University of Phoenix excels in providing convenient, career-oriented education while meeting the needs of adult learners through flexible and supportive learning models.
I am so grateful to be a student at the university of Phoenix
Some of the teachers aren’t as good. They give me 0 points even when the assignment is a couple hours late. I’m in a completely different time zone and different teachers have different grace periods. So far I’ve had two of the worse teachers for Teamwork and Collaboration, and for socials I believe it was.
So far the staff has been very helpful and insightful and eager to help me learn to succeed.
University of Phoenix is such a considerate and amazing school. They offer resources and different ways to help you be successful. I’ve been attending the school for 6 years and would never change my experience. I’m been so successful at UOP I’ve decided to start my Masters program! This school has given me the tools to be successful in every way. Graduate early and even support me when hardships took place.
The University of Phoenix is an accredited online college that offers a variety of degree programs designed specifically for working adults. With an emphasis on flexible learning, the university provides students the opportunity to pursue their education at their own pace, with classes starting every 5-6 weeks. The curriculum is aligned with real-world careers, covering fields such as Business, Healthcare, Information Technology, and Psychology, among others. Targeting adult learners seeking to advance their careers, the University of Phoenix aims to deliver quality education that is both accessible and relevant. The institution also offers resources such as scholarship finders and potential credit-earning opportunities to help students save time and money on their educational journey. By focusing on skills-aligned learning, the university strives to equip students with essential skills in a timely manner, enhancing their readiness for the workforce.
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