CrowdTrust is a review platform designed to facilitate the exchange of feedback among users, allowing consumers to make informed decisions based on collective experiences. The platform provides a space for customers to share their reviews and insights about various products and services, helping to enhance transparency and trust in the marketplace.
With a focus on education and training, CrowdTrust is particularly beneficial for parents, educators, and students seeking reliable information about educational tools and resources. By aggregating user-generated content, the company enables its audience to explore a wide range of educational products, fostering a community where learning experiences can be openly discussed and evaluated.
Prodigy Education has a positive customer experience.
Prodigy Education receives high praise for its engaging educational platform and exceptional customer service, with many reviewers highlighting the quick response times and helpfulness of the support staff. Parents appreciate how much their children enjoy the game, noting that it effectively combines fun with learning, particularly in math.
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However, there are notable concerns regarding subscription practices, with some users feeling that the service is overly focused on selling memberships and labeling it a scam. Despite these criticisms, the majority of feedback remains positive, emphasizing the app's educational value and the quality of customer support. Overall, Prodigy Education is well-regarded for its product and service, though potential customers should be aware of the mixed sentiments regarding its subscription model.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
60
100%
+0.7
● Low
4.1 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.8▲ 0.7
12-month avg
4.1
All-time
4.1
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
1.0
2
Jan 25
1.0
2
Feb 25
2.0
4
Mar 25
1.0
2
Apr 25
4.4
5
May 25
4.4
16
Jun 25
5.0
13
Jul 25
4.9
7
Aug 25
4.4
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 46 positive reviews
Customer service59%
27 mentions
Fast & efficient30%
14 mentions
Helpful support20%
9 mentions
Website & app15%
7 mentions
“Great customer support, quick to react and explained the solution clearly”
On “Customer service” · Aug 28, 2025
Top complaintsof 11 negative reviews
Charges45%
5 mentions
Scam36%
4 mentions
Payment issues18%
2 mentions
Customer service18%
2 mentions
“first of all,Prodigy used to be really good, non p2w and super fun,but since they removed the ancient island runs, it...”
On “Charges” · May 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
Prodgiy is so fun!!!! But I Can NOT change my name. AND the pet store has changed. I'm a little upset but Prodigy is still the BEST GAME IN THE WORLD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!From Aria
I’ve always loved this app but this time around I’ve experienced trouble creating student accounts not sure of the problem. I’ve tried uninstalling the app and reinstalling but it still doesn’t fix the issue.
My child loved Prodigy, but he didn’t use it enough to justify keeping the expensive membership. I tried to cancel online but couldn’t. When I sent an email asking for help to cancel prior to the deadline; I was happy that customer service responded promptly and cancelled my membership.
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Coming from someone who has played the game for a very long time and has purchased memberships in the past, I think overall the platform is good; not great but good.
The gripes about it being totally pay to win with zero options for non-members isn't entirely true; I was still able to reach the end game by being strategic with what I had. Did a membership help me to unlock stuff faster? Yes. Does the game tempt you to buy a membership? Yes. But is it this evil corporate entity with zero regard for the experience of someone who plays it for free? Not really.
I agree that it has gotten a bit more pay to win with the addition of Magicoin, but I still find the game playable if you're active enough.
Of the nitpicks I have, none of them are attached to customer support. I've had a lot of bad experiences with customer support for other applications, but I was pleasantly surprised with this one. They were always super responsive and straight to the point. Sometimes cancelling memberships on other platforms is like trying to get rid of a nasty rash but with Prodigy it only took me a few clicks.
Prodigy are very responsive to any issues in changing subscriptions. Very helpful. My granddaughter loves the Math games and is just starting then Science games. She is doing very well with Math and I believe Prodigy is a great help for children’s learning abilities.
CrowdTrust is a review platform designed to facilitate the exchange of feedback among users, allowing consumers to make informed decisions based on collective experiences. The platform provides a space for customers to share their reviews and insights about various products and services, helping to enhance transparency and trust in the marketplace.
With a focus on education and training, CrowdTrust is particularly beneficial for parents, educators, and students seeking reliable information about educational tools and resources. By aggregating user-generated content, the company enables its audience to explore a wide range of educational products, fostering a community where learning experiences can be openly discussed and evaluated.