Rule Britannia
Rule Britannia and its amazing destinations, just come back from a 14 night cruise and just wow, amazing ship with great entertainment and the destinations we visited were such great choices
P&O Cruises is a well-established cruise line that specializes in providing vacation experiences at sea for a diverse range of travelers. The company operates a fleet of contemporary cruise ships that offer various itineraries to popular destinations across the globe. P&O Cruises caters to families, couples, and solo travelers, delivering a variety of onboard amenities and entertainment options to enhance the cruising experience. The company focuses on delivering a balance of relaxation, adventure, and cultural exploration, making it a preferred choice for holidaymakers seeking memorable vacations. With a commitment to customer satisfaction, P&O Cruises emphasizes quality service and a diverse selection of dining and recreational activities, appealing to both seasoned cruisers and first-time travelers alike.
P&O Cruises receives overwhelmingly positive feedback from its customers, with many praising the exceptional service and beautiful ships. Reviewers frequently highlight the attentive and friendly staff, noting their professionalism and genuine smiles, which enhance the overall cruise experience.
The entertainment and dining options are also commended, with several guests describing their trips as "amazing" and "fabulous." However, some customers express dissatisfaction with the customer service, citing issues such as poor responses to complaints and noise disturbances in cabins. Despite these criticisms, the majority of reviews reflect a strong appreciation for the value and quality of the cruises offered. Overall, P&O Cruises is viewed positively, with many eager to book their next adventure.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,148 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.6 | 297 |
| Jun 25 | 4.6 | 416 |
| Jul 25 | 4.5 | 419 |
| Aug 25 | 4.1 | 16 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The crew were all polite and friendly”
“We wrote to customer services who took weeks to respond who have offered the same and have said that they feel this i...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 3.9 out of 5 (good) | — | 1,148 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: P&O Cruises is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 3.9).
500 reviews of P&O Cruises. Filter by what matters to you.
Rule Britannia and its amazing destinations, just come back from a 14 night cruise and just wow, amazing ship with great entertainment and the destinations we visited were such great choices
This was an amazing family holiday with spectacular service and entertainment. This was our fourth P&O cruise and they just keep getting better. The ship was beautiful and spotless. The entertainment option and standard was out of this world. We truely love our holidays with P&O and would recommend every time
Just returned from 14 nights in the Mediterranean on Britannia. The whole cruise was amazing from start to finish. The entertainment, restaurants, speciality restaurants, cabin staff, crew, were all brilliant in what they did. Special mention to the entertainment guys in the Headliners show. Their work ethic was incredible, such energy! We’re off again soon to the Canaries with P&O and we can’t wait 😀
Quick answers to the questions people ask most.
P&O Cruises offers a variety of itineraries including Mediterranean, Caribbean, and Northern Europe. For detailed information on specific routes and destinations, please visit the website.
You can reach P&O Cruises' customer service through their website or by calling their support line. They are available to assist with any inquiries or concerns regarding your booking.
P&O Cruises features both family-friendly ships and adults-only options. Specific age restrictions may apply, so it's best to check the details on the website or contact customer service.
If you experience any issues while on board, it is advised to speak directly with the ship's staff or guest services, who are there to help. For post-cruise concerns, you can reach out to customer service via their website.
Pricing for P&O Cruises varies based on the itinerary, time of year, and type of accommodation. For the most accurate pricing information, please visit their website or contact customer service.
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Just returned from a cruise onboard Arcadia, fabulous itinerary, great ship (looks really nice after her recent refit) extremely friendly professional crew. All public areas have new carpets, furniture has been reupholstered, looks great. Our deluxe balcony cabin was lovely, new carpets, soft furnishings and curtains. New menus were much more interesting
Great holiday on Britannia sailing the Mediterranean for two weeks, fantastic service and crew, great port visits, highly enjoyable and highly recommended to others.
Britannia is the perfect choice for a holiday of a lifetime simply the best
Just finished a 19 night cruise on Arcadia everything about the holiday was excellent. Beautiful food and top class entertainment. Didn’t want to come home.
We appreciate P&O! Azura was just lovely for us. Fabulous eastern med itinerary. Shout out to the H2O gang. So fabulous with our daughter who has additional needs. They allow us respite. Shall certainly miss this when our daughter turns 18 next year. Bar waiter, Shalaz, was incredible too.
Returning to Azura for a trip around d the Eastern Mediterranean was amazing. Great ship, great crew, great experience. Loved every minute of our week away. Didn’t want to get off of the ship at the end.
Cruise to Norway, Denmark and the Baltic on Aurora. Loved it! Aurora recently refurbished and is one of the smaller ships in P&O’s fleet, but plenty to do and a great experience. Excursions great and well organised and good choices of ports/trips. Headliners Theatre company were fantastic!
An amazing Norwegian Fjords cruise with P&O on board Iona. The food was lovely with lots of places on board to eat. Great entertainment and places on board to chill and relax. We did the foodie tour in Stavanger which was very informative but all the dishes were fish so if you don't like fish donchoose this particular trip. We used the local hop on hop off buses which were great and I recommend. The formal night was lovely and it's great to get dresses up.
From the Terminal staff to the waiters and cabin stewards all were friendly and helpful. Brilliant entertainment and wonderful food. Still kept getting lost until day 5 at least but we were so relaxed at the end of our cruise, it was great!
Just returned from Norwegian Fjords cruise on Iona and it was excellent. Having mainly spent most holidays in the Mediterranean was a little apprehensive but that soon disappeared when in port. Norway is a fantastic place to see and well worth the visit. Can’t fault P&O again for the great time on board ship as well. Excellent service, so much to see and do and crew always willing to help.
First time cruising with P&O on the Iona around the Norwegian Fjords and it was incredible. The ship is stunning, the food is out of this world, staff are excellent. So much to see and do on the boat…even after 7 days there were places we didn’t get round to trying! Entertainment is excellent! Locations we visited were amazing! Some of the most beautiful scenery I’ve ever seen! Would go back on the Iona in a heartbeat!!
Our first-ever cruise with P&O was an absolute delight, and I’m already excited to book another! The cabin with a balcony was spotlessly clean, surprisingly spacious, and had ample storage, making it a comfortable home away from home. The food selection was outstanding—every meal was delicious, with so many options to suit every taste. There was never a dull moment with the variety of activities on board, from entertainment to relaxation, all perfectly organised. The shore excursions far exceeded our expectations, offering incredible experiences that were well worth the cost. The staff were exceptionally polite and attentive, adding to the overall enjoyment. For the value, this cruise was unbeatable, and we are already looking forward to my next P&O adventure!
We travelled on Iona earlier this year on a 5 week journey from Southampton to the Caribbean and back. The trip was faultless. The staff were amazing and extremely helpful. The dining was great in the main dining rooms plus we particularly enjoyed the Olive Grove, Mediterranean food cooked to perfection. Lunchtime we always ate in the buffet area where the choice was plentiful with an abundance of fresh meat, fish and salads to choose from along with hot dinner options. Entertainment was varied throughout the 5 weeks which was great, as new acts arrived we saw a range of great singers, magicians and comedians. We put ourselves to the test by choosing an inside cabin for 5 wks. It was perfect for us, we don’t spend a lot of time in the cabin, we choose to use the decks for sunbathing etc, never once felt claustrophobic. We enjoyed the trip so much that we’ve booked again for the same trip this coming Jan. Well done P&O and thank you for a perfect trip. People shouldn’t always read the bad reviews and choose not to travel, read the good reviews. Happy sailing 🛳️ 🥂 xxx
P&O Cruises is a well-established cruise line that specializes in providing vacation experiences at sea for a diverse range of travelers. The company operates a fleet of contemporary cruise ships that offer various itineraries to popular destinations across the globe. P&O Cruises caters to families, couples, and solo travelers, delivering a variety of onboard amenities and entertainment options to enhance the cruising experience. The company focuses on delivering a balance of relaxation, adventure, and cultural exploration, making it a preferred choice for holidaymakers seeking memorable vacations. With a commitment to customer satisfaction, P&O Cruises emphasizes quality service and a diverse selection of dining and recreational activities, appealing to both seasoned cruisers and first-time travelers alike.
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