PokerStars is an online poker platform that offers various poker games and tournaments to players worldwide. The service provides digital poker rooms where users can participate in cash games, sit-and-go tournaments, and multi-table tournaments across different poker variants. The platform operates as a regulated online gaming service in jurisdictions where online poker is legally permitted.
Reviewers generally praise PokerStars for its robust software and extensive tournament offerings, highlighting it as a top choice for both beginners and seasoned players. The platform's reliability and professional integrity are frequently mentioned, with many users appreciating the smooth mobile experience and quick deposit options.
However, there are notable concerns regarding customer service, with some customers expressing frustration over slow response times, particularly in resolving issues like tournament disconnects. Additionally, while the game selection is lauded, a few users feel that the rake is higher compared to other sites, and withdrawal times can be excessively long. Overall, while PokerStars excels in many areas, improvements in customer support and withdrawal efficiency are needed.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Casinos & Gaming.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 999 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 |
12 reviews of Pokerstars. Filter by what matters to you.
5 months ago
PokerStars has the biggest player pool which means games are always running. The competition can be tough but that's what makes it exciting. Interface is clean and easy to navigate.
5 months ago
Love being able to play on my phone during commute. The mobile app works perfectly and syncs well with desktop. Quick deposits and good game selection.
5 months ago
Hands down the most professional poker platform I've used. Great variety of games and stakes.
5 months ago
Been playing on PokerStars for over two years now and it's been a solid experience. The software is reliable and the tournament selection is excellent. Customer support could be faster but overall ver... See more
Quick answers to the questions people ask most.
PokerStars is an online poker platform offering cash games, tournaments, and sit-and-go games across various poker variants including Texas Hold'em, Omaha, and Stud. They also provide sports betting and casino games in select jurisdictions where legally permitted.
Yes, PokerStars operates 24 hours a day, 7 days a week. Games and tournaments run continuously, though scheduled maintenance may occasionally occur during off-peak hours.
You can contact PokerStars support through their Help Center on the website, live chat feature in the software, or email support. Response times vary but they typically respond within 24-48 hours.
Minimum deposits typically start at $10-20 depending on your payment method and location. Minimum withdrawals are usually $10, though this can vary by payment method and jurisdiction.
PokerStars operates under various gaming licenses depending on the jurisdiction, including licenses from the Malta Gaming Authority and UK Gambling Commission. Availability varies by country due to local gambling regulations.
PokerStars accepts major credit/debit cards, bank transfers, e-wallets like PayPal and Skrill, and other regional payment methods. Available options depend on your location and local banking regulations.
Withdrawal processing times vary by method: e-wallets typically take 1-3 business days, while bank transfers and card withdrawals may take 3-7 business days. Initial withdrawals may require additional verification time.
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PokerStars has the biggest player pool which means games are always running. The competition can be tough but that's what makes it exciting. Interface is clean and easy to navigate.
Love being able to play on my phone during commute. The mobile app works perfectly and syncs well with desktop. Quick deposits and good game selection.
Hands down the most professional poker platform I've used. Great variety of games and stakes.
Been playing on PokerStars for over two years now and it's been a solid experience. The software is reliable and the tournament selection is excellent. Customer support could be faster but overall very satisfied.
Used to be my go-to poker site but some recent updates have made the experience less enjoyable. Still good game selection but the rewards program isn't what it used to be.
As someone who plays poker professionally, I need a platform I can trust. PokerStars delivers on reliability and game integrity. The multi-table functionality is excellent and cash games run 24/7.
Had an issue with a tournament disconnect and it took customer service three days to respond. Eventually got it resolved but the delay was frustrating. Games themselves are fine.
The poker games are top quality and I love the mobile app. My only complaint is that withdrawals take way longer than they should - sometimes up to a week. The game variety and software quality make up for it though.
You can't really go wrong with PokerStars. Largest player base, best software, and most tournaments. The VIP program could be better but everything else is top notch.
It's okay for casual play but the rake feels a bit high compared to other sites. Good software though and never had any technical issues.
The WCOOP and SCOOP series are absolutely incredible. Best tournament structures online and the prize pools are massive. Software runs smoothly even during peak times.
Started here as a complete beginner and the learning resources were helpful. Now playing higher stakes and still happy with the platform. Wide range of limits available.
Yes, PokerStars provides deposit limits, time limits, self-exclusion options, and reality checks to help players manage their gambling. They also partner with responsible gambling organizations for additional support resources.
Yes, PokerStars offers mobile apps for iOS and Android devices, as well as a mobile-optimized website. The mobile platform includes most features available on the desktop version.
PokerStars offers welcome bonuses for new players and regular promotions for existing customers. All bonuses come with terms and conditions including wagering requirements that must be met before withdrawal.
PokerStars is an online poker platform that offers various poker games and tournaments to players worldwide. The service provides digital poker rooms where users can participate in cash games, sit-and-go tournaments, and multi-table tournaments across different poker variants. The platform operates as a regulated online gaming service in jurisdictions where online poker is legally permitted.
