Pony O Hair Accessories specializes in innovative hair care products designed to cater to diverse hair types and styling needs. The company offers a range of bendable hair ties and ponytail holders that are crafted to be comfortable, non-damaging, and suitable for fine to slightly thick hair. Their products are available for purchase on Amazon and are targeted primarily towards individuals seeking practical and stylish solutions for everyday hair styling. Focused on enhancing the hair accessory experience, Pony O's offerings are designed to provide both functionality and aesthetic appeal. The brand is committed to empowering small businesses, often partnering with them to bring their unique products to a wider audience. By prioritizing quality and customer satisfaction, Pony O aims to meet the needs of consumers looking for reliable and effective hair accessories.
Pony O Hair Accessories receives mixed feedback from consumers, reflecting both satisfaction and frustration. Many customers express love for the products, particularly highlighting their effectiveness for long and thick hair, with some stating they make styling easy without damaging waves or curls.
Positive reviews often mention fast shipping and responsive customer service, with one customer praising the owner for personally addressing a lost order. However, a significant number of reviews criticize the products for not holding hair securely, especially for those with fine or thin hair, leading to disappointment. Issues with delivery and product durability are also common complaints, with some consumers reporting that the accessories slip out or become unusable quickly.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 101 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 101 most recent reviews.
“The bun bar, bling, pins and pony-I’d make it easy to style my long, thick, wavy hair without ruining my waves/curls”
“I ordered Nov 22, my order never arrived in Mexico”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Quality | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 3.3 out of 5 (fair) | — | 101 |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 3.8 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: Pony O Hair Accessories is #5 of 5 on overall rating in this group. On delivery, Beauty Works scores higher (5.0 vs 2.9).
101 reviews of Pony O Hair Accessories. Filter by what matters to you.
Absolute rubbish. Doesn't hold my long hair in place at all, slips out within minutes. Complete waste of money So disappointed. I've also noticed that they reply to every bad review by saying they can't find you on their system. It's an absolute scam.
Very disappointing. Too heavy for fine hair and not easy to close.
I was excited to try this because I always get headaches from high pony tails. I have thick wavy hair. Well long story short it does NOT work. Like at all. It doesn't get tight and just falls right down. The company offers risk free 30 day trail, they don't tell you that you have to pay to ship it back. It would cost me $18.00 to ship it back which is more than double what I paid for the product itself. So I guess I got scammed into keeping this product that doesn't work. Don't waste your time!! EDIT to Respond: A shipping label cost $18.00 if I could add an image here I would to show you. If you think it is only $2 or $3 to ship it back for the sake of customer satisfaction you would send me that label. The product does not work. I have watched all videos and it does not make a sharp edge like you suggested. You put barley any pressure or slightly tilt your head, my hair falls right down.
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 39% are 1–2★.
I ordered two of these on the promise that they held hair and didn’t slip out like traditional hair ties. I secured them properly as per the instructions, went for a run twice and they kept sliding out, so had to stop my runs several times to re-do my hair! So annoying! Then, eventually, they were hanging off the ends of my hair and I lost them both - on two separate runs. So, absolutely pointless purchases as they are lying in the gutter somewhere! The product descriptions / selling patter should really state that they hold hair ONLY if you do not move much! These are NOT suitable for exercise!
The hair products don’t work. I have long thick hair. I tried the hair clip couldn’t even get in through my hair.Tried reaching out to the company. Purchased this junk in April for $46.93. It’s now June and no response from the company. Don’t waste your money on PONYO junk!!!
rather disappointed ... already the color doesn't match, I ordered brown and I received a very very light brown like taupe. I find that it's not pretty at all, it's rubbery so not very elegant in the hair ... The bun barz absolutely doesn't hold! The same for the pony-o... and it's very difficult to pass the hair through it. nothing extraordinary and it's very expensive especially when you buy it from France. I will not return it because the shipping costs are high and in the end even with the refund of the product, I will have spent exactly the same amount.
Very disappointed. Spent almost 25 EUR for 2 bands. At first, I was sure that they sent me a wrong size because the bands looked rather narrow. Then it appeared to me that I actually have no way of checking my order out. I never got a confirmation email, so I couldn't check what I ordered etc no more. However, let me assure you that the email I put in there was not wrong. How do I know this? Well let me tell you, I have in total 3 gmail accounts that I use for different reasons. I started getting ad emails to all of those after my purchase... Extremely shady. Not to mention, not knowing how to even review my order without any link, I have no idea how all those 5 star reviews ended up on their website, if you know what I mean ;). but back to the actual products: the ties don't hold anything. My hair is definitely not thick, rather normal/on the thin side. Sport is out of question with it. After 5 minutes it started to feel like it was pulling my hair... Also rather difficult to even put it up nicely to start with because the bending puts your hair out of shape at the front, especially, if you're into the tidy slick look. The fact that the reviews are either one star or 5 star is also telling. I wished I looked it up here before purchasing, rather looking at their own ads and reviews.
Bought both the bobble and the bun bar to use and was absolutely useless. I ordered those for thick hair and it is just loose. Bun bar doesn't even wrap around the hair properly. Save your money and stick to regular bobbles, these certainly don't do what they claim.
This company does not back their product. I purchased in January, wrote to them in September that it broke. The internal metal was no longer connected. Their answer? They offer 10% off the purchase of a new one and it is designed to wear out after so many uses. I barely use it! How is that good for the environment? Will not purchase more and do not recommend. Update 8/19/2022-response to PonyO: I didn’t use it more that 50 times and stored it flat. I do not recommend a company that does not back their product or help buyers. I did receive a call from the CFO today and he is sending me a new one based on my usage. I really appreciate the personal call.
Was so excited to try this with all the good reviews I'd read but I was so disappointed when it finally arrived. Having spent loads on shipping I had high expectations. Doesn't hold my long fine, straight hair for long at all. Keep having to pull it tight as it keeps slipping down. Looks like it's back to hair bands again for me.
Product doesn't work, don't waste your money.
Purchased recently, bought the XL and the mini (for top mini pony tails) from the official Pony O website. After seeing countless positive reviews on facebook,I thought it was a great opportunity to buy. All up was about $30 including shipping. Dont waste your money. As someone who works in a grocery store, this doesnt stay up and I have to constantly re do my hair. I wouldnt use it again as it only stays up for about 15/20 mins and it starts to go loose and my hair falls of. As my job requires food safety, I think a hair tye is alot better thn the pony o.
Pony O Hair Accessories specializes in innovative hair care products designed to cater to diverse hair types and styling needs. The company offers a range of bendable hair ties and ponytail holders that are crafted to be comfortable, non-damaging, and suitable for fine to slightly thick hair. Their products are available for purchase on Amazon and are targeted primarily towards individuals seeking practical and stylish solutions for everyday hair styling. Focused on enhancing the hair accessory experience, Pony O's offerings are designed to provide both functionality and aesthetic appeal. The brand is committed to empowering small businesses, often partnering with them to bring their unique products to a wider audience. By prioritizing quality and customer satisfaction, Pony O aims to meet the needs of consumers looking for reliable and effective hair accessories.
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