It was an overall great experience
It was an overall great experience, pleasure working with them, always responsive and supportive and did a great job! Thank you

Preserve Media is a family-run business located in Longwood, Huddersfield, West Yorkshire, specializing in the conversion of outdated media formats to digital formats. The company offers services that include transferring VHS videos, camcorder tapes, cassettes, slides, and cine film to digital files, making it easier for customers to preserve and enjoy their cherished memories. Clients can choose to receive their converted media on USB memory sticks, DVDs, or through cloud storage for easy sharing with family and friends. Targeting individuals and families looking to preserve their valuable memories, Preserve Media is known for its friendly customer service, competitive pricing, and efficient turnaround times. By providing a reliable solution for converting analogue media to digital, the company helps customers safeguard their memories for future generations.
Preserve Media consistently receives high praise from customers for its exceptional service and responsiveness. Reviewers highlight the excellent and speedy service, particularly in urgent situations like DVD production and video conversion.
Many appreciate the professionalism and helpfulness of the staff, with specific mentions of Bob's quick responses and support throughout the process. Consumers frequently recommend Preserve Media for its ability to digitize cherished memories, such as old family videos and wedding footage, often noting the impressive quality of the final products. Additionally, the pricing is described as reasonable and clear, further enhancing the overall positive experience. With no significant complaints surfacing, Preserve Media stands out as a reliable choice for media preservation. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent, speedy service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | — | 999 |
Bottom line: Preserve Media is #1 of 5 on overall rating in this group.
60 reviews of Preserve Media. Filter by what matters to you.
Over a year ago
It was an overall great experience, pleasure working with them, always responsive and supportive and did a great job! Thank you
Over a year ago
Bob was very helpful and quick to respond to our messages and sorted out putting our old family videos onto digital format for us. Digital format was easy to download from a link he sent us and all gr... See more
Over a year ago
So helpful and prompt A great service to retrieve your memories Highly recommend
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It was an overall great experience, pleasure working with them, always responsive and supportive and did a great job! Thank you
Excellent, speedy service. Helped me with urgent DVD production needed. Will be using again for my future requirements. Forgot to say - priced correctly and affordable. Really liked Preserve and the nice chap in charge. Thank you!
Bob was very helpful and quick to respond to our messages and sorted out putting our old family videos onto digital format for us. Digital format was easy to download from a link he sent us and all great. Very good service and would recommend highly to others for this service. Happy now we have our family videos on digital so we have them for future generations.
So helpful and prompt A great service to retrieve your memories Highly recommend
Great service from start to finish, great quality! Would definitely recommend
I had found a couple VHS tapes when removing stuff from my dad’s house. I didn’t know what to do with them so I googled how to digitalise them and preserve media came up. Rang the number and bob answered, told me I could drop them off next day and it’d take about a week to sort them. Sure enough I got a message to tell me it’s done and ready to collect. The price was good and to be able to rewatch precious memories and people who aren’t around anymore is priceless. Thank you again!
Preserve media were given a difficult task to improve the quality of a very old wedding video recorded off a TV so no original material to work with, yet they improved the clarity, trimmed it down and set it to music of our choosing all in time for my parents golden wedding anniversary, a perfect added gift. Communication excellent from start to finish highly recommend.
Brilliant experience really pleased to have our wedding video from nearly 42 years ago digitised brought back some great memories.
I have used Preserve Media before and was happy with the results. This time I had 3 VHS 180 tapes with overseas holidays from the 1990's. I asked for them to be put on a USB stick which duly happened and the results were excellent. All the work was completed in a timely fashion and at an acceptable price..
Converted some old Sony handy-cam footage into digital files . Clear pricing and good service . Recommended
Excellent communication , excellent service - easy to access files - simply brilliant!
Second time I've used Bob and service was great as usual.
Fantastic service, fast delivery, great quality and amazing value for money. (Don't use the big photo chains, they worked out more than double the price)
Great service , would definitely recommend
Preserve Media is a family-run business located in Longwood, Huddersfield, West Yorkshire, specializing in the conversion of outdated media formats to digital formats. The company offers services that include transferring VHS videos, camcorder tapes, cassettes, slides, and cine film to digital files, making it easier for customers to preserve and enjoy their cherished memories. Clients can choose to receive their converted media on USB memory sticks, DVDs, or through cloud storage for easy sharing with family and friends. Targeting individuals and families looking to preserve their valuable memories, Preserve Media is known for its friendly customer service, competitive pricing, and efficient turnaround times. By providing a reliable solution for converting analogue media to digital, the company helps customers safeguard their memories for future generations.
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