Proactiv is a skincare company that specializes in acne treatment products and systems. The company offers a range of topical treatments, cleansers, and skincare solutions primarily marketed through direct-to-consumer channels and infomercials. Proactiv provides subscription-based delivery services for their acne management product lines.
Reviewers generally praise Proactiv for its effectiveness in treating acne, with many noting significant improvements in their skin after several months of use. Customers highlight the transformative results, particularly for severe acne, and appreciate the excellent customer support provided by the company.
However, some consumers report mixed results, mentioning that while certain areas of their skin clear up, others remain problematic. A common complaint is that the products can be too harsh, especially for those with sensitive skin, leading to issues like redness and peeling. Additionally, some users find the subscription model and overall cost to be a bit high. Despite these concerns, the majority of feedback reflects satisfaction with the product's performance.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 145 |
12 reviews of Proactiv. Filter by what matters to you.
Been using this system for 6 months and my skin has dramatically improved. You really have to stick with the routine though - missing days will set you back. The customer service is also excellent when I had questions about my order.
Bought this for my 16-year-old who was really struggling with confidence due to his acne. Within 2 months his skin cleared up significantly and his whole attitude changed. The auto-delivery is convenient and the products last exactly a month. Worth every penny for the boost in his self-esteem.
I've been using Proactiv for about 8 months now and I'm honestly amazed at the results. My acne was pretty severe and nothing else worked - not even prescription treatments. The 3-step system is easy to follow and I started seeing improvements within the first month. My skin is now completely clear and I feel so much more confident. The only downside is it can be a bit drying at first, but using a good moisturizer helps.
Quick answers to the questions people ask most.
Proactiv is a skincare company that specializes in acne treatment products. They offer a range of cleansers, toners, treatments, and moisturizers designed to help clear and prevent acne breakouts.
You can contact Proactiv customer service by calling their toll-free number at 1-800-876-9717. They also offer online chat support and email assistance through their website.
Proactiv customer service is available Monday through Friday from 6 AM to 6 PM Pacific Time. Weekend hours may vary, so check their website for current availability.
Yes, Proactiv offers a 60-day money-back guarantee on their products. If you're not satisfied with your results, you can return the products for a full refund within 60 days of purchase.
Proactiv offers an auto-delivery subscription service that ships products to you every 30, 60, or 90 days. You can modify, pause, or cancel your subscription at any time through your online account or by calling customer service.
Proactiv products are available through their official website, by phone, and at select retail locations including some pharmacies and department stores. Online ordering offers the most comprehensive product selection.
Most users begin to see improvement in their skin within 2-4 weeks of consistent use. However, individual results may vary depending on skin type and severity of acne.
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Not only do the products work great for my acne, but their customer service team is fantastic. When I had an issue with my shipment, they resolved it immediately and even gave me a discount on my next order. The skincare routine has become second nature and my skin looks the best it ever has.
I can't believe how much my skin has changed since starting Proactiv 7 months ago. I went from having painful cystic acne to completely clear skin. The benzoyl peroxide really works but you have to be careful with clothing as it can bleach fabrics. Small price to pay for clear skin though!
Proactiv accepts returns within 60 days of purchase for a full refund. Products should be returned with original packaging, and return shipping costs may apply unless the return is due to a company error.
Proactiv primarily serves customers in the United States and select international markets. International shipping availability and costs vary by location, so check their website or contact customer service for specific country information.
Proactiv is a skincare company that specializes in acne treatment products and systems. The company offers a range of topical treatments, cleansers, and skincare solutions primarily marketed through direct-to-consumer channels and infomercials. Proactiv provides subscription-based delivery services for their acne management product lines.
