Project Solar is a software platform designed to support solar energy project development and management. The system likely provides tools for solar installation planning, project tracking, and performance monitoring to help solar industry professionals streamline their operations. The platform appears to serve businesses involved in solar energy deployment and maintenance.
Project Solar receives a generally positive reception from customers, with many praising the professionalism and efficiency of the installation teams. Reviewers frequently highlight the smooth and stress-free installation process, noting that the staff, such as Helal Ali, Brad, and Steve, are punctual, tidy, and respectful of properties.
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Customers appreciate the thorough communication and support throughout the project, which contributes to a solid overall experience. However, some consumers express frustration regarding the clarity of information about solar grants and the activation process, which can involve multiple phone calls and delays. Despite these concerns, the majority of feedback reflects satisfaction with the service and product quality. Overall, Project Solar is viewed positively, with a strong emphasis on professional service and effective installation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
60
100%
● Low
4.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 25
4.3
12
Nov 25
4.3
48
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 49 positive reviews
Professionalism35%
17 mentions
Friendly staff35%
17 mentions
Customer service29%
14 mentions
Fast & efficient24%
12 mentions
“From introduction to completion, our experience with Project Solar was totally stress free”
On “Professionalism” · Nov 28, 2025
Top complaintsof 9 negative reviews
Pricing33%
3 mentions
Communication33%
3 mentions
Payment issues22%
2 mentions
Response time22%
2 mentions
“Well not a great start”
On “Pricing” · Nov 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
Overall rating and review count for this company and similar companies
Found them while searching for solar panel grants as advertised on the Internet. Signed up etc , booked an initial appointment then to be told that " you know there is no grant but we gonna tell you h... See more
From introduction to completion, our experience with Project Solar was totally stress free. Our surveyor, Helal Ali, was thoroughly professional and couldn’t have been more helpful in explaining all a... See more
What is Project Solar and what services does it offer?
Project Solar is a comprehensive software platform designed to help solar installers and energy companies manage their operations from lead generation to project completion. Our SaaS solution includes CRM tools, project management features, proposal generation, and performance analytics to streamline solar business operations.
What are your customer support hours?
Our customer support team is available Monday through Friday from 8:00 AM to 6:00 PM PST. We also offer 24/7 technical support for critical system issues through our online help desk and emergency contact line.
How can I contact Project Solar for sales or support?
You can reach us through multiple channels: email us at support@projectsolar.com, call our main line at 1-800-SOLAR-01, or use the live chat feature on our website. For sales inquiries, you can also schedule a demo directly through our website.
What pricing plans do you offer?
We offer three main pricing tiers: Starter ($99/month), Professional ($199/month), and Enterprise (custom pricing). Each plan includes different feature sets and user limits, with all plans offering a 14-day free trial.
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Is there a free trial available?
Yes, we offer a 14-day free trial for all new customers with full access to our Professional plan features. No credit card is required to start your trial, and you can upgrade or cancel at any time during the trial period.
What is your refund and cancellation policy?
You can cancel your subscription at any time with 30 days written notice. We offer prorated refunds for annual subscriptions cancelled within the first 60 days, and monthly subscriptions can be cancelled without penalty at the end of any billing cycle.
Does Project Solar integrate with other software systems?
Yes, Project Solar integrates with over 50 popular business tools including Salesforce, QuickBooks, Google Workspace, and major solar design software like Aurora and HelioScope. We also offer API access for custom integrations with Enterprise plans.
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Found them while searching for solar panel grants as advertised on the Internet. Signed up etc , booked an initial appointment then to be told that " you know there is no grant but we gonna tell you how you can pay us" . I messaged back and I said that I found them through the gov grants process somehow,how comes silently there is no grant at all. No reply, no show on the agreed day or time.
From introduction to completion, our experience with Project Solar was totally stress free. Our surveyor, Helal Ali, was thoroughly professional and couldn’t have been more helpful in explaining all aspects of the installation. Now fully installed and operational, the follow up process has been, again, totally smooth and stress free.
We would have no hesitation in recommending Project Solar, nor indeed Helal Ali, to help you through the whole process of a Solar Installation.
Do, at least, give them the opportunity to quote you and I would guarantee you will not be disappointed.
The company made the process very easy and informative, with a solid customer service experience throughout.
The company made the process very easy to follow and simple. The information provided was in depth and very explanatory. Staff have been great, with regular check ins and asked if they needed to answer any questions daily.
The installation process was very smooth and the 2 installers I dealt with (Bogwan and Razvan) were excellent. They were very polite, tidy, efficient and worked hard during a very cold day to get the work done.
From the beginning and at every point of the process project solar explained costs and the realities of solar panels, for me it was about future proofing my ever increasing energy bills
Luke, Marcus and Joe were a brilliant team, super professional, extremely tidy and efficient. I couldn’t recommend them enough. Very happy with their work and would highly recommend and encourage anyone interested in getting solar panels to use Project Solar.
Excellent service from initial quotation / measuring / assessing , to the instalation of both roof panels and electrical equipment.
Too early (one day!) to assess the potential savings
Absolutely. We use enterprise-grade security with 256-bit SSL encryption, SOC 2 compliance, and automatic daily backups stored in multiple geographic locations. All data is hosted on secure cloud infrastructure with 99.9% uptime guarantee.
Do you provide training and onboarding support?
Yes, we include comprehensive onboarding for all new customers with dedicated training sessions, video tutorials, and documentation. Professional and Enterprise plans also include personalized training sessions and ongoing account management support.
Can I customize the software for my specific business needs?
Our platform offers extensive customization options including custom fields, workflows, and reporting dashboards. Enterprise customers can also request custom features and integrations through our professional services team.
About Project Solar
Project Solar is a software platform designed to support solar energy project development and management. The system likely provides tools for solar installation planning, project tracking, and performance monitoring to help solar industry professionals streamline their operations. The platform appears to serve businesses involved in solar energy deployment and maintenance.