Project Solar is a software platform designed to support solar energy project development and management. The system likely provides tools for solar installation planning, project tracking, and performance monitoring to help solar industry professionals streamline their operations. The platform appears to serve businesses involved in solar energy deployment and maintenance.
Project Solar receives a generally positive reception from customers, with many praising the professionalism and efficiency of the installation teams. Reviewers frequently highlight the smooth and stress-free installation process, noting that the staff, such as Helal Ali, Brad, and Steve, are punctual, tidy, and respectful of properties.
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Customers appreciate the thorough communication and support throughout the project, which contributes to a solid overall experience. However, some consumers express frustration regarding the clarity of information about solar grants and the activation process, which can involve multiple phone calls and delays. Despite these concerns, the majority of feedback reflects satisfaction with the service and product quality. Overall, Project Solar is viewed positively, with a strong emphasis on professional service and effective installation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
60
100%
● Low
4.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 25
4.3
12
Nov 25
4.3
48
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 49 positive reviews
Professionalism35%
17 mentions
Friendly staff35%
17 mentions
Customer service29%
14 mentions
Fast & efficient24%
12 mentions
“From introduction to completion, our experience with Project Solar was totally stress free”
On “Professionalism” · Nov 28, 2025
Top complaintsof 9 negative reviews
Pricing33%
3 mentions
Communication33%
3 mentions
Payment issues22%
2 mentions
Response time22%
2 mentions
“Well not a great start”
On “Pricing” · Nov 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
Overall rating and review count for this company and similar companies
The level of customer service from this company has been incredible. From the initial contact, sales keeping in touch, arriving when they say they will, nothing can be faulted. The initial contact was with Hames Atkinson who explained everything in a clear way with no pressure. The scaffolding arrived on time with no hassle and the electrician Derry was brilliant. He explained everything and went above and beyond in his workmanship and customer care.
What is Project Solar and what services does it offer?
Project Solar is a comprehensive software platform designed to help solar installers and energy companies manage their operations from lead generation to project completion. Our SaaS solution includes CRM tools, project management features, proposal generation, and performance analytics to streamline solar business operations.
What are your customer support hours?
Our customer support team is available Monday through Friday from 8:00 AM to 6:00 PM PST. We also offer 24/7 technical support for critical system issues through our online help desk and emergency contact line.
How can I contact Project Solar for sales or support?
You can reach us through multiple channels: email us at support@projectsolar.com, call our main line at 1-800-SOLAR-01, or use the live chat feature on our website. For sales inquiries, you can also schedule a demo directly through our website.
What pricing plans do you offer?
We offer three main pricing tiers: Starter ($99/month), Professional ($199/month), and Enterprise (custom pricing). Each plan includes different feature sets and user limits, with all plans offering a 14-day free trial.
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Is there a free trial available?
Yes, we offer a 14-day free trial for all new customers with full access to our Professional plan features. No credit card is required to start your trial, and you can upgrade or cancel at any time during the trial period.
What is your refund and cancellation policy?
You can cancel your subscription at any time with 30 days written notice. We offer prorated refunds for annual subscriptions cancelled within the first 60 days, and monthly subscriptions can be cancelled without penalty at the end of any billing cycle.
Does Project Solar integrate with other software systems?
Yes, Project Solar integrates with over 50 popular business tools including Salesforce, QuickBooks, Google Workspace, and major solar design software like Aurora and HelioScope. We also offer API access for custom integrations with Enterprise plans.
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Made an appointment with this company after receiving a referral. They were quick to offer a 10 a.m. appointment the very next day (today), which seemed prompt and responsive. However, 10 a.m. comes and goes, and no one shows up. After calling at 10:20 a.m., I was told they couldn't get in touch with the surveyor. Shortly after, I received a call explaining that the surveyor had car trouble and needed to reschedule.
While I understand issues happen, I’m disappointed that we had to chase for an update instead of being notified proactively. We had rearranged our schedules to accommodate the surveyor, and it would’ve been appreciated if either the company or the surveyor had communicated the issue earlier. Poor communication is the real issue here.
If this is how things are handled before a quote, I can only imagine what the service would be like once a job is actually given. First impressions are lasting, and this was not a great start.
Matt and Kieron did an amazing job installing our solar panels, with very little disturbance caused. They put up brilliantly with 2 barky dogs and a toddler constantly at their feet, and were very friendly throughout. Everything was explained in full once installation was complete. Would definitely recommend.
Overall great service, fast installation completed less than a week after confirming our order, good interaction with the representative who visited us, spent time with us working through our energy usage, what we were looking for, explaining the system and how it works together with the benefits and savings
Every thing went completely to plan and as discussed,the fitters were fantastic,clean tidy and very prompt. The back up service from the girls in the office great to, we would recommend Project solar to anyone thinking of going solar.
Thanks guys all we now need is some sun.
I’m not going to comment on the ‘surveyor’ but the two who did the installation of our solar panels were great. Both Matt A and Kieron S worked hard from the minute they arrived to the minute they left. They were professional and respectful for the whole time.
I've had my solar system in place since June - it's generated 1.67MWh since; but it wasn't Project Solar that installed. After my experience I used them to give me an idea kf what NOT to get or be like.
The first issue I had was the pushy sales pitch which assumed everyone knows nothing about solar, the costs involved, the savings it can generate and all that. I tried not to be too rude and to get to the point, the reason they were actually there - to generate a quote for how many panels on the roof as well as the inverter and battery. Took an hour to get this this point.
I was eventually quoted something in the region of £25,000 for 7/8 panels on the south roof and 8 on the north. I argued you could fit more (based on other quotes id already had) but I was immediately shot down with NO! I also said, based on my low usage the cost of scaffolding and panels on the north and their ~50% worse power output, would not be worth it. Again, shot down, IT IS WORTH IT!!
Then the battery discussion: I had next to no choice on what I was offered in terms of size, again based on usage anything higher than 10kwh would be excessive - they kept pushing a battery management strategy to keep the import costs down or remove entirely. While this does have merit, the pennies saved with this would take decades to recoup the cost of the obscene £25,000 quote.
I think I audibly scoffed a the price when it was eventually revealed.
~£15,000 for the whole install plus scaffolding and to make it affordable, why not pay monthly for 25 years with a 10% interest rate, which added that extra £10,000. I almost fell off my chair. Gobsmacked.
I settled with a local company who fitted 6kwp of panels on the south roof only, a 5kwh battery and a 6kw inverter (Fox ESS). Scaffolding, installation and bird proofing took the total to around £8000.
What I have is more than enough for so much less.
Do your research! Don't get suckered in to low monthly prices with stupid high interest. Do you own financial affordability sums, get a loan from the bank cheaper, get a 0% credit card, anything than what project solar and pedaling. I feel sorry for people that fell for this and didn't go to a friendly, cheaper local installer.
(Based in north east)
Tom, Eaton and Keenan did a fabulous job in not very nice weather, under stressful circumstances beyond their control. Efficient installation and all working nicely. Happy with this project for my house.
I’d like to give a big shout out to Ben and Fraser the installers today. A great example, an asset to the company Project Solar Uk. Polite, knowledgeable and eager to assist thanks guys.
Sick of being harassed (I’ve told them to stop calling)
Sick of this company harassing me. I filled in a form in August - never heard from them. 2 months later my phone is being called nearly every day from different mobile numbers and random people form project solar U.K. trying to get me to book an appointment.
I have asked them to stop calling me and lo and behold within 1 or 2 days a new mobile number rings me from Project Solar.
If you are reading this and work there, get a grip on your lead gen / appointment booking system because this makes a mockery of your company.
Project Solar UK have been extremely helpful and detailed everything up front and they were happy to answers any question even although they had already given the answers, so that I could be clear about things before and during the whole process of having my solar panels fitted. Would recommend this company to anyone who is thinking of getting solar installed as they will spend time with you at the beginning to make sure it is the correct thing for you to do.
All through the quote and installation they have been extremely efficient and wanting me to understand what is going on with phonecalls and follow-ups.
Outstanding Service and Seamless solar installation
I had a very good experience getting my solar panels installed! Helal Ali, the salesman, was extremely professional and friendly. He took the time to explain every detail clearly and patiently. It really made me feel confident about my decision.
The installation team — Derry and Jason — were equally amazing. The whole process went smoothly from start to finish. They worked efficiently, kept everything very clean, and were kind and respectful throughout. They also took the time to walk me through the technical details, making sure I understood how everything worked.
Overall, the entire experience was seamless and professional. I couldn’t be happier with the service and highly recommend Project Solar UK to anyone considering solar!
I had 2 Romanian young men install my solar system today and it rained all day. They never complained once, just got on with the task in hand. They were very polite, cleaned up after themselves and Bogdan took his time to explain what happens next. A very satisfied customer. Thank you lads. Lesley
Absolutely. We use enterprise-grade security with 256-bit SSL encryption, SOC 2 compliance, and automatic daily backups stored in multiple geographic locations. All data is hosted on secure cloud infrastructure with 99.9% uptime guarantee.
Do you provide training and onboarding support?
Yes, we include comprehensive onboarding for all new customers with dedicated training sessions, video tutorials, and documentation. Professional and Enterprise plans also include personalized training sessions and ongoing account management support.
Can I customize the software for my specific business needs?
Our platform offers extensive customization options including custom fields, workflows, and reporting dashboards. Enterprise customers can also request custom features and integrations through our professional services team.
About Project Solar
Project Solar is a software platform designed to support solar energy project development and management. The system likely provides tools for solar installation planning, project tracking, and performance monitoring to help solar industry professionals streamline their operations. The platform appears to serve businesses involved in solar energy deployment and maintenance.
