Professional Training Solutions is an educational organization that specializes in providing a range of apprenticeship courses and training programs across London, Surrey, and the South East. The company offers tailored training solutions in various sectors, including Education and Childcare, Health and Social Care, Leadership and Management, and Project Management. Their offerings include standalone courses, free qualifications in English and Math, and apprenticeships aimed at both learners and employers. The company's target customers include individuals seeking to enhance their skills through apprenticeships and traineeships, as well as employers looking to recruit and upskill their workforce. Professional Training Solutions focuses on delivering quality training while accommodating the diverse needs of its clients, ensuring flexibility in their learning and development processes. For more information, interested parties can visit their website at protrain-solutions.co.uk.
Professional Training Solutions receives overwhelmingly positive feedback from its students, with many praising the quality of the courses and the support from tutors. Reviewers frequently highlight the well-organized structure of the courses, such as the Level 2 Certificate in Understanding Specific Learning Difficulties and the Level 3 in Mental Health, noting that the lessons are engaging and accessible.
The supportive nature of the staff is a common theme, with many students feeling genuinely cared for and guided throughout their learning journey. However, some customers express concerns about outdated course materials and technical issues, such as broken links and malfunctioning software. A few reviews mention challenges with tutor changes, which impacted their overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 130 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 5 |
| Apr 25 | 5.0 | 3 |
| May 25 | 4.7 | 12 |
| Jun 25 | 4.8 | 16 |
| Jul 25 | 5.0 | 6 |
| Aug 25 | 4.8 | 5 |
| Sep 25 | 5.0 | 5 |
| Oct 25 | 4.7 | 9 |
| Nov 25 | 4.6 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 130 most recent reviews.
“My experience with PTS has been excellent from start to finish”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 0% | 130 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 |
Bottom line: Professional Training Solutions is #3 of 5 on overall rating in this group.
130 reviews of Professional Training Solutions. Filter by what matters to you.
I took Level 2 Certificate in Understanding Specific Learning Difficulties and I absolute enjoyed how it was organised and how flexible it was to those with other responsibilities. 10/10 experience.
Amazing team and amazing teacher. Everything went well, the lessons were nicely done.
Level 3 - Principles in End of Life Care has helped me not only to enhance my skills and knowledge in my voluntary role but also to gain a wider insight into how someone can remain empowered at the end of their life to ensure they have a good death. A subject that has been taboo for too long and needs to be spoken about openly.
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My experience with PTS has been excellent from start to finish. The team is professional, supportive, and genuinely invested in helping apprentices succeed. The training and resources provided were really valuable and helped me grow both personally and professionally. A special shoutout to my tutor, Stephanie Archdeacon, who made the journey even better with her amazing support and guidance. I’d highly recommend PTS to anyone considering an apprenticeship!
I recently completed my Level 5 qualification in Adult Social Care with Trust Polite, and I had a great experience throughout the course. My tutor was incredibly supportive and allowed me to work at my own pace, which made the learning process much more comfortable. Whenever I had any questions, my tutor was always on hand to offer help and guidance. I’m really pleased with the support I received and would highly recommend T
I recently completed the Understanding Mental Health Level 3 course under the guidance of tutor Marilyn Cambridge. This is such an important course, I feel genuinely equipped with the knowledge and skillset necessary to integrate this understanding into my professional career. The approach is practical, providing tangible skills that go beyond theory. Marilyn, my tutor, was simply excellent. She provided useful and insightful feedback, and showed incredible flexibility and support during times when I was struggling. I highly recommend this course to anyone looking to gain a practical, deeper understanding of mental health.
It's a great Institute to learn . Definitely recommend anyone who is looking forward to enrol for courses at this institute . Great Tutors , very helpful , always available and very professional approach . SO does the Admin team , very supportive .
the training was really helpful and help was available whenever needed.
I have felt very well supported throughout my diploma. My assessor is incredibly knowledgable and when I was promoted to Team Leader she provided additional resources and support to help my personal development. Amazing training provider. I would choose them again for sure.
I would like to share how much I have appreciated the support of my assessor, Cole Miller, during my Level 2 Certificate in Adult and Social Care. He has been an excellent teacher—patient, understanding, and always willing to give me the time I needed to complete my assignments, especially as I have a very busy job. His guidance has made the learning process much easier and more enjoyable. I am very grateful for his assistance and I am really looking forward to working with him again as I progress onto my Level 3.
I have completed the Early Years Educator Level 3 recently. My tutor and assessor were very supportive. They have outstanding teaching skills, and knowledge to guide us until end of the course.
Really enjoyed the course. I Iearned plenty.
My experience was top tier, I felt well supported throughout. My tutor was very knowledgeable, approachable and helpful. I felt a real sense of achievement and fulfilment by the end.
My tutor Sharon Jenner has been consistently supportive and approachable.Sharon took the time to understand my learning style and her encouragement has kept me motivated through the more difficult parts of the course. Thank you Sharon for helping through this apprenticeship.
When i started this course, i had a different tutor and towards the end of the course, my tutor was changed to Marilyn Cambridge and honestly I wouldn’t have asked for a better tutor. She tutored me through everything and made me comfortable . Corrected my mistakes and the feedbacks shaped me. Thank you Marilyn Cambridge, you are far too kind, a great teacher and friend.
The feedback provided by tutor helped me to gain knowledge about minor aspects to improve my writing.
I honestly couldn’t have asked for a better tutor than Cole Miller. His support, patience, and constant encouragement made all the difference throughout my Level 3 journey. No matter the time or day, he was always there ready to help, explain things clearly, and give that extra push when I needed it most. His belief in me kept me going even when I doubted myself. I genuinely don’t think I could’ve completed this without his help. Thank you, Cole you didn’t just guide me through the course, you helped me believe in myself.
Professional Training Solutions is an educational organization that specializes in providing a range of apprenticeship courses and training programs across London, Surrey, and the South East. The company offers tailored training solutions in various sectors, including Education and Childcare, Health and Social Care, Leadership and Management, and Project Management. Their offerings include standalone courses, free qualifications in English and Math, and apprenticeships aimed at both learners and employers. The company's target customers include individuals seeking to enhance their skills through apprenticeships and traineeships, as well as employers looking to recruit and upskill their workforce. Professional Training Solutions focuses on delivering quality training while accommodating the diverse needs of its clients, ensuring flexibility in their learning and development processes. For more information, interested parties can visit their website at protrain-solutions.co.uk.
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