Disappointing customer service
While the technical expertise was there, the client service was lacking. Calls weren't returned promptly and we felt like we weren't a priority. The work quality was decent but the experience was frustrating.

PwC (PricewaterhouseCoopers) is a multinational professional services network that provides audit and assurance, consulting, and tax services to businesses and organizations. The firm serves clients across various industries, offering expertise in areas such as financial reporting, risk management, technology consulting, and regulatory compliance. PwC operates through a network of member firms in countries around the world, serving both public and private sector clients.
Reviewers generally find PwC to be a reliable choice for business services, particularly praising the knowledgeable teams and effective consulting in areas like risk management and digital transformation. Many customers highlight the expertise of the staff, noting that they provide valuable insights and deliver quality results, especially in audit and tax advisory services.
However, there are notable criticisms regarding customer service, with some clients expressing disappointment over slow response times and a lack of prioritization. Additionally, while the quality of work is often commended, a few reviews mention that the overall experience can feel average or lacking in innovation. The fees are also a concern for some, as they are perceived to be higher than those of competitors.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting & Tax.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | +111% | 1,000 |
12 reviews of Pwc. Filter by what matters to you.
While the technical expertise was there, the client service was lacking. Calls weren't returned promptly and we felt like we weren't a priority. The work quality was decent but the experience was frustrating.
Quick answers to the questions people ask most.
PwC offers audit and assurance services, tax consulting, business advisory, risk management, and digital transformation services. They serve clients across various industries including financial services, technology, healthcare, and manufacturing. Their expertise spans from traditional accounting to cutting-edge technology solutions.
You can contact PwC through their main website at pwc.com where you'll find local office contact information. Most offices can be reached by phone during standard business hours, and you can also submit inquiries through their online contact forms. For urgent matters, many offices have dedicated client service hotlines.
PwC offices generally operate Monday through Friday from 8:00 AM to 6:00 PM local time. Hours may vary by location and during busy periods like tax season. It's best to contact your local office directly to confirm specific hours and availability.
PwC serves clients of all sizes, from startups and small businesses to Fortune 500 companies. They offer scalable solutions tailored to different business needs and budgets. Many offices have dedicated teams specifically focused on serving small and medium-sized enterprises.
PwC's fees vary significantly based on the type of service, project complexity, and duration. They typically provide customized quotes after an initial consultation to understand your specific needs. Many services can be structured as fixed-fee engagements or hourly arrangements depending on the project scope.
PwC has specialized expertise across numerous industries including financial services, technology, healthcare, energy, retail, automotive, and government sectors. Their industry-focused teams understand sector-specific regulations, challenges, and opportunities. This specialization allows them to provide more targeted and effective solutions.
You can schedule a consultation by contacting your local PwC office directly or submitting a request through their website. Initial consultations are often complimentary and help determine how PwC can best assist with your business needs. Response times typically range from 1-3 business days depending on the inquiry complexity.
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Yes, PwC operates as a global network with offices in over 150 countries and territories. They can coordinate services across multiple jurisdictions and provide consistent service delivery for multinational clients. This global presence makes them well-suited for businesses with international operations or expansion plans.
PwC professionals typically hold relevant degrees in accounting, finance, business, or specialized fields, along with professional certifications like CPA, CFA, or industry-specific credentials. Many team members have advanced degrees and undergo continuous professional development. The firm maintains strict quality standards and regulatory compliance across all service areas.
PwC (PricewaterhouseCoopers) is a multinational professional services network that provides audit and assurance, consulting, and tax services to businesses and organizations. The firm serves clients across various industries, offering expertise in areas such as financial reporting, risk management, technology consulting, and regulatory compliance. PwC operates through a network of member firms in countries around the world, serving both public and private sector clients.