RaceBets International Gaming is an online gaming platform that primarily focuses on providing betting services for horse racing enthusiasts. The company offers a user-friendly interface that allows customers to place bets on various international horse races, catering to both novice and experienced bettors. RaceBets aims to deliver a comprehensive gambling experience while adhering to the regulatory frameworks governing online gaming in different jurisdictions. Due to local gambling laws, access to the RaceBets website may be restricted in certain countries. As a result, customers in these regions are encouraged to reach out to the company's customer support for further information and assistance. With a commitment to responsible gaming, RaceBets International Gaming provides resources and support aimed at promoting safe betting practices among its users.
RaceBets International Gaming receives overwhelmingly negative feedback from its users, with a staggering 90% of reviews rating it 1 star. While a few customers appreciate the website's functionality and the betting options available, the majority express serious concerns regarding account management and customer service.
Many reviewers report issues with account restrictions after winning small amounts, alleging that the company limits their betting options unfairly. Complaints about the verification process being cumbersome and unresponsive customer support are also prevalent, with some users accusing the company of dishonesty and theft regarding their funds. Although a handful of positive experiences exist, they are vastly outnumbered by the negative ones. Overall, consumers strongly advise against using RaceBets due to these persistent issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 100 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 1.0 | 2 |
| Dec 22 | 5.0 | 1 |
| Jan 23 | — | 0 |
| Feb 23 | — | 0 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Read a lot of negative reviews about bets being restricted, which hasn't happened for me, but then again I've been wi...”
“So I decided to close my account with a balance of £77”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Casinos & Gaming.
| Company | Overall | Legit | Website & app | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.4 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 1.4 out of 5 (poor) | — | 100 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 999 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: RaceBets International Gaming is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 1.4).
100 reviews of RaceBets International Gaming. Filter by what matters to you.
Avoid like the plague. ATR complained to as they promote this firm but more interested in their retainer than looking after their customers. Took my money but would not pay 3 winning free bets. Do not be tempted by any false offer made on ATR site such as free bets etc.
What a rancid outfit!Deposited some money then wouldn't let me bet until they had seen utility biil,passport,birth certificate etc.etc.Told em to keep the £25 and shove it.
STAY AWAY ! This company should have their licence revoked due to false advertisement. Once you place your ql bet they will restrict you so its almost impossible to finish wagering your bonus. Report this dodgy company to: wwwDOTgovDOTuk/find-local-trading-standards-office
Quick answers to the questions people ask most.
RaceBets primarily offers horse racing betting options. For more detailed information about available sports and betting types, please visit racebets.com.
Withdrawing your winnings can typically be done through your account settings. Please check racebets.com for specific withdrawal methods and processing times.
If you experience any problems, such as account restrictions or difficulties with withdrawals, it's best to contact RaceBets customer service directly for assistance.
RaceBets may offer promotions or bonuses for new customers, but the details can vary. For the latest offers, please check their website at racebets.com.
Customer service hours can vary, so it's advisable to check the website for their current support hours or contact them directly for more information.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
What a really awful company!!! As others have said below, i signed up as a new user and was restricted from placing bets immediately. Basically, they are scamming you in with a welcome offer that they never uphold, pretty much guaranteeing that you will lose your deposit. I believe I have enough evidence here to report this to eCogra as fraudulent activity by RaceBets. I ADVISE ANYONE READING THIS TO STAY WELL CLEAR OF THIS COMPANY! "Whilst reviewing your account we noticed that some restrictions have been applied. You can still place bets at racetracks all over the world including the UK and Ireland however, you would have to take starting price as fixed odds bets are no longer available to you. Please bear in mind that a maximum stake may also be applied at our discretion. As a result of this decision, future promotions and offers have also been limited. This said, you may still be able to claim the Welcome Bonus, if you have not done so already. Any current, active bonuses will not be effected, although, bonus wagering requirements would need to be met by placing bets at starting price and with odds of 1.50 or above. Please understand that this was a business decision and we are not at liberty to disclose any further information on the matter. Kindly note that the decision is final and cannot be overturned. We will not be able to comment on any further contact in this regard. We appreciate this is disappointing and offer our apologies for any inconvenience caused. We hope you will continue to use Racebets and wish you all the best. Best regards, ***** RaceBets Customer Service."
Stay away from this site: Signed up, went to place a bet, and was informed that I couldn't. I rang their customer support and I was told that the account had been frozen (without reasoning) and i had been restricted. New account, new address. Never used them before in my life... So in summary, I signed up for a new account, deposited, and was restricted before a bet was even placed. I am now waiting to get my initial deposit back. Please, stay away from this company.
I registered with Racebets after seeing they were offering the best odds in a horse running the next day, most bookies were offering 20/1 but racebets offered 33/1, but there was a catch, I signed up and I read the promotion advertised in their website that you can get a matched free bet of upto £50, all standard payment method and wagering terms applied as expected, I made my first deposit of £50 via PayPal and added my selection to the betting slip, I tried to place a £25 E/W bet but a message appeared in screen to say I couldn’t place more than £20 each way at those odds, I’m wasn’t all that bothered since I was still getting much better odds than other bookies, an hour later I received an email saying my account was restricted and I could no longer place bets at fixed odds but rather at the SP and their decision was final and no further communication on the matter would be discussed, but it did state that although I could no longer opt in to any further promotions for free bets but the welcome offer that matched my first bet I could still receive, I did phone the company and I spoke to a guy who was very polite and helpful and I had mentioned I had read so many negative reviews about the company and his tone automatically changed and he took offence as if it was his company I was critizing (it could very well be him running it from his basement somewhere lol) and he assured me that wasn’t fair and the overwhelming majority of customers had a great service and experience with racebets, I went to opt into the new customer offer which I was still entitled too and of course! My account was not allowed to opt into it like the email said, from what I can gather the email I received is the same every single customer receives after registering or depositing and placing a bet, my selection didn’t win and although I feel cheated by a fake promo and a dodgy bookie god only know what would’ve happened if I won and tried to withdraw my winnings, I’m not a disgruntled punter, I simply trusted the company and the promotion as advertised through attheraces.com but I guess it’s best to stick to the big bookies like sky bet or bet365 they have decades in the business and a good reputation, take my advice if you are thinking of registering with a bookie for a new customer free bet promo or for slightly better odds, there are dozens or reputable bookmakers out there, it’s a shame that all new customers get that generated email about restricting accounts because you could’ve had loyal punters using your service for years to come, just thought I’d give my opinion
I agree with all the negative comments on here. My account was restricted within 10 minutes of opening because I tried to place a couple of bets at their advertised prices. Obviously they do not want winners or losers at any price, in fact I don't know why they are in business if they do not want any customers. I think the description of bookmaker is slightly flattering for these morons. Don't they understand that there are plenty of bookies out there making a good few quid by allowing punters to actually place bets with them!
Very very bad, stay away. Placed a bet this morning and then got an email 5 mins later saying that I could not place a bet on fixed odds anymore. First bet with them.... DO NOT USE. Get them closed down. Bookmakers like this do not deserve to be in business.
I would recommend that you avoid this company. I opened an account at 5pm, tried to place a bet which was refused at 6.30pm. I contacted their support line who got back to me to say restrictions had been place on my account !!!!!!!!!!!!! I had not even placed one bet. I have never experienced anything like it. AVOID. AVOID. AVOID.
Not long after I joined this site I had a little win first Canadian I won on horses got paid out no problem at all. The only thing I would say is maybe the mobile app could do with updating but overall good.
I wish I had read these reviews first the worst company in the world I don't know why they are still operating would give them no stars if I could. Placed my bet £12.50ew 2nd 12-1 returns £50 claimed my welcome bet and got email back I have been banned from all bonuses only had one bet and they refused to pay obviously you are supposed to loose shocking experiences. Ian Buchan
Honestly I've gambled with some shoddy bookmakers before but racebets take the cake, they informed me I wasn't eligible for any promotions, after my first bet. Now they've informed me I'm not eligible to use their site even without best odds guaranteed or any bonuses. They're trading team must be petrified. They don't update odds quick enough so perhaps if they spent less time checking their clients and more on their product maybe it would have been a more mutually beneficial relationship. Credit where credit's due though, their site is a genuine pleasure to use. Thoroughly impressed with that side, just a shame you can't use it for long!
Absolute disgrace of a company, nearly every time you go to place a bet it loads for 30 seconds and says the odds have changed, this happened to be on 10 occasions in a row. I got credited with a free bet for £50 to which I tried to place it and guess what the odds changed every time, then i got an email to say I can no longer use fixed odds and can only bet £4.39. This company is a pure scam to try and extort money of people using this offer, surely no one can regularly use a site where the odds change every time you use it. If you read this review or any others PLEASE dont bother with this awful company, it’s a total waste of your time and money
Signed up, as they seemed to have decent odds and offered a signup bonus. Tried to place a £50 bet on a great tip. They declined my bet after a 30 second limbo. I tried again, after their odds had dropped. They accepted it. Within minutes and long before the bet had settled, they emailed me to tell me that I had been disqualified from fixed odds bets and any bonuses. Total jokers. Avoid like the bubonic.
RaceBets International Gaming is an online gaming platform that primarily focuses on providing betting services for horse racing enthusiasts. The company offers a user-friendly interface that allows customers to place bets on various international horse races, catering to both novice and experienced bettors. RaceBets aims to deliver a comprehensive gambling experience while adhering to the regulatory frameworks governing online gaming in different jurisdictions. Due to local gambling laws, access to the RaceBets website may be restricted in certain countries. As a result, customers in these regions are encouraged to reach out to the company's customer support for further information and assistance. With a commitment to responsible gaming, RaceBets International Gaming provides resources and support aimed at promoting safe betting practices among its users.
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