RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments.
The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
RedAwning Vacation Rentals has a positive customer experience.
RedAwning Vacation Rentals garners a mixed response from customers, with many praising the ease of booking and the quality of their stays. Reviewers frequently highlight the smooth reservation process and the cleanliness of properties, with some noting exceptional experiences with responsive hosts.
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However, significant complaints arise regarding property management and booking issues, including last-minute cancellations and unhelpful customer service. Many hosts express frustration over communication lapses and financial losses due to the platform's handling of reservations. While some guests enjoy their stays and commend the service, others report dissatisfaction with the overall management and property descriptions. Overall, RedAwning has a blend of positive and negative feedback, reflecting a need for improvement in customer support and reliability.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
1,000
100%
+0.2
● Low
3.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.3▲ 0.2
12-month avg
3.6
All-time
3.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.8
95
Sep 24
4.0
75
Oct 24
3.3
58
Nov 24
3.5
45
Dec 24
4.2
43
Jan 25
3.4
36
Feb 25
3.3
32
Mar 25
3.0
5
Apr 25
2.0
5
May 25
4.0
3
Jun 25
4.2
5
Jul 25
1.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 337 positive reviews
Easy to use35%
119 mentions
Fast & efficient13%
44 mentions
Customer service7%
25 mentions
Helpful support7%
25 mentions
“Very clean, easy check in, and absolutely beautiful views”
On “Easy to use” · Apr 8, 2025
Top complaintsof 137 negative reviews
Cancellation22%
30 mentions
Payment issues16%
22 mentions
Refund15%
20 mentions
Charges13%
18 mentions
“You canceled my reservation not 20 minutes before we arrived from Boston”
On “Cancellation” · Jun 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
I understand that the deep scrutiny me and my credit card underwent was aimed at ensuring that only quality customer are given green light on the premises. I am looking forward to experiencing the same kind of quality in terms of hospitality once there. Having appreciated the thoroughness of the reservation process I am sure I will not be disappointed
Your response was excellent. I would have given you 5 stars, however, vetting the properties would not have put us in the situation. Otherwise thank you!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Booking.com made for easy reservation. Maybe have cancellations between 14-21 days. First time using the app and looking forward to staying for a better experience with a review
Good location, clean accommodations. The front door handle needs looked at, it fell off as were leaving- hubby was able to stick it back in but maybe needs checked. The bedroom is next to a lot of loud noises- fridge, hvac, woke us both up off and on throughout the night
We thoroughly enjoyed our stay in the quaint little house downtown in Phoenix. The area was quiet, and the house was clean and welcoming. Our only complaint would be the sheets and bed. The sheets had lint balls from being tumbled in the dryer, and there were enough of them to be uncomfortable while sleeping. Bring your own bedding?
The cabin was very pretty, appears newly remodeled, very cute, very clean. The mattresses and bed frames were not great, not terribly comfortable and very creaky. The only real issue we had was the water was full of mud, in the toilets, in the sinks, in the hot tub. It was not usable at all until the service person came and changed a filter in the house. Still mud in toilets. Also, there was not nearly enough hot water. We had to stagger showers hours apart or take a literally cold shower. The location is nice, very pretty, very peaceful. We saw numerous deer crossing the lawns. The game room and the theater room were huge hits! Kept the kids busy. I probably would stay here again, but only if they fix the muddy water issue and the hot water issue.
We loved the layout. It was the perfect size as a base for our small family reunion. My 97 yr old mom had no issues moving around with her walker.
The deck was great for everyone to sit and chat about old times.
Would have loved to have grill tools available and a sponge or dish cloth for cleaning up. We were able to source those and it didn't impact our experience.
We had a great time at Sunflower #98.
We loved how everything was labeled of where it went.
The check out instructions are clear and easy. All communication was friendly and timely.
Our whole family was able to stay together.
Living space a little small for the number of beds.
RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments.
The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.