Relax Gaming is an established B2B iGaming provider and aggregator specializing in the development and distribution of casino games, including slots, bingo, and table games. Founded in 2010, the company aims to simplify content delivery across regulated markets, leveraging powerful technology to enhance integration processes. Their notable product, Relax Apex™, revolutionized the way operators access and implement gaming content, allowing for rapid market entry.
The company serves a diverse range of clients within the iGaming industry, including online casinos and game studios. With a focus on innovation and integrity, Relax Gaming has built a reputation for delivering award-winning content and providing comprehensive support for their partners. Their extensive portfolio features in-house developed games, such as the popular Money Train series and Tumble slots, alongside offerings from international suppliers, ensuring a broad selection for operators looking to enhance their gaming platforms.
Reviewers overwhelmingly express dissatisfaction with Relax Gaming, labeling it as a scam and urging others to avoid their games. Many customers report that the games yield minimal bonuses, often paying out only a fraction of the bet amount, with claims of extremely low return-to-player (RTP) rates.
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The sentiment is echoed in multiple reviews, where players describe experiences filled with dead spins and a lack of genuine winning opportunities. Additionally, there are accusations that Relax Gaming provides software to questionable sites, further damaging its reputation. Overall, the consensus among consumers is clear: Relax Gaming is viewed as a provider to stay away from, with no positive feedback to counterbalance the negative experiences shared.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
1.0
5
100%
● Not enough data
1.0 / 5 overall
=
5 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
1.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
1.0
2
Feb 25
—
0
Mar 25
1.0
1
Apr 25
—
0
May 25
—
0
Jun 25
1.0
1
Jul 25
—
0
Aug 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
Top complaintsof 5 negative reviews
Scam40%
2 mentions
“I stopped playing relax as that is scam but i gave it a try after not playing them for a while”
On “Scam” · Mar 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Casinos & Gaming.
Overall rating and review count for this company and similar companies
Awful. Their games on luckyland almost never give bonus, but when they do, they pay like 10-15 times bet amount. Rigged garbage. Their RTP is probably 2%
STAY AWAY!!!! I stopped playing relax as that is scam but i gave it a try after not playing them for a while. They just became worse than ever... only deadspins.. 10-1 deadspins in a row is there norm... See more
Relax Gaming has received mixed reviews with many customers expressing concerns about their games and payouts. With a significant number of low ratings, it's important to consider these real customer experiences before engaging.
Is Relax Gaming a scam?
Many verified reviews label Relax Gaming as a scam, citing issues with game fairness and payouts. Customer feedback often highlights dissatisfaction with their products and overall experience.
What services or products does Relax Gaming offer?
Relax Gaming offers a variety of online casino games, including slot machines and table games. However, reviews suggest that the quality and payout rates of these games are frequently criticized.
What payment methods does Relax Gaming accept?
While specific payment methods are not detailed, most online gaming platforms typically accept major credit cards, e-wallets, and bank transfers. It's advisable to check directly on their website for the most accurate information.
All 5 questions →Show fewer questions
How does Relax Gaming handle customer support?
Customer support options for Relax Gaming may vary, but typically include email and live chat. Many reviewers have noted difficulties in obtaining satisfactory solutions to their complaints.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Awful. Their games on luckyland almost never give bonus, but when they do, they pay like 10-15 times bet amount. Rigged garbage. Their RTP is probably 2%
STAY AWAY!!!! I stopped playing relax as that is scam but i gave it a try after not playing them for a while. They just became worse than ever... only deadspins.. 10-1 deadspins in a row is there normal way of operation. Horrible provider. STAY AWAY!!!!
AVOID at all cost! The worst provider by far! Don’t play their games and definitely do not buy their bonus games. They are truly scammers and they should be investigated.
Relax Gaming is an established B2B iGaming provider and aggregator specializing in the development and distribution of casino games, including slots, bingo, and table games. Founded in 2010, the company aims to simplify content delivery across regulated markets, leveraging powerful technology to enhance integration processes. Their notable product, Relax Apex™, revolutionized the way operators access and implement gaming content, allowing for rapid market entry.
The company serves a diverse range of clients within the iGaming industry, including online casinos and game studios. With a focus on innovation and integrity, Relax Gaming has built a reputation for delivering award-winning content and providing comprehensive support for their partners. Their extensive portfolio features in-house developed games, such as the popular Money Train series and Tumble slots, alongside offerings from international suppliers, ensuring a broad selection for operators looking to enhance their gaming platforms.