Was very happy with the product
Was very happy with the product, a small issue but it was rectified fairly quickly
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Restaurant Kits garners overwhelmingly positive feedback, with many reviewers praising the excellent food quality and ease of preparation. Customers frequently highlight the quick delivery and the variety of meal options available, making it a convenient choice for home cooking.
The instructions are noted as clear and simple, contributing to a satisfying cooking experience. However, some consumers express disappointment with customer service, particularly regarding issues with incorrect meal kits and a lack of response to inquiries. While most reviews celebrate the delicious meals and the overall experience, a few mention concerns about packaging and meal completeness. Despite these minor complaints, the majority sentiment remains highly favorable, reflecting a strong appreciation for the product and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 353 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2022.
| Month | Average | Reviews |
|---|---|---|
| Nov 21 | 1.0 | 1 |
| Dec 21 | 4.0 | 1 |
| Jan 22 | — | 0 |
| Feb 22 | — | 0 |
| Mar 22 | — | 0 |
| Apr 22 | — | 0 |
| May 22 | — | 0 |
| Jun 22 | — | 0 |
| Jul 22 | — | 0 |
| Aug 22 | — | 0 |
| Sep 22 | — | 0 |
| Oct 22 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 353 most recent reviews.
“The food was really tasty and the instructions were very simple to follow”
“delivery) was fine, but I won't be trying another kit, it's too much money to risk a disappointing experience”
353 reviews of Restaurant Kits. Filter by what matters to you.
Was very happy with the product, a small issue but it was rectified fairly quickly
The food was really tasty and the instructions were very simple to follow. Delivery was on time However, the packing of the items could have been better - the sauce was on its side and had leaked over the other items. As they were all well covered they weren't ruined but obviously everything had to be cleaned and there was less sauce than expected
Nice food, great options from the website, good delivery. The Modern Moroccan meal kit we had was nice, but would probably be nicer to have in the summer as the majority of it didn't require heating up. Some very tasty flavours, some spicy and some more mellow, but interesting overall.
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Great kit, tasted just like the dish in the restaurant and required minimal effort. Dropped 1* as they charge the full delivery fee per kit (not per order) and I couldn't order two different sizes of the same kit in the same order. For 6 people I had to order 2x 4 ppl kits. A single delivery fee and I would consider ordering more!
Great food with simple to follow instructions and not overpriced. Really simple to order and arrived promptly. Only suggestion would be to include the bourbon required for the pickle back cocktail!
This kit was really good. It was quite expensive but I wouldn’t say it wasn’t value for money as there was a lot, two big portions. It was a little fiddly to put together in my tiny kitchen but that’s me rather than the kit. Thought overall it was delicious and while the bavette isn’t the fanciest cut of meat it was delicious.
I want to edit this review (left below for context). While the initial experience wasn’t fantastic I’ve been really impressed by how RK handled my dissatisfaction. Not only did they address the issues I raised but a subsequent order was seamless and extremely tasty. So, I take back what I said about not using them again and would definitely do so. Overall, not a great experience sadly. Confusion over when the box would be delivered - we ordered for the Thursday, RK said it would be delivered in the Friday, DOD said the order had been cancelled and then it arrived on the Thursday after all. We were really looking forward to the food, from a restaurant we’ve visited many times and really liked. However, the food was incredibly disappointing - meat inedibly tough, sides bland and dessert was tooth-rottingly sweet. On the plus side, the instructions were very clear and well written and the packaging was fully recyclable. Not worth the money and will not use again when there are some really professional and tasty options out there.
Adam Handling lobster roll was very good, but the video instruction differed from the instructions delivered in the kit. I hadn't appreciated how easy the lobster was to overcook (having arrived pre-cooked already, just needing heating). I feel the instructions could have been clearer in a few places.
Arrived well packaged Easy to follow instructions Great quality Whilst we both enjoyed the meal experience we thought it a one off Not likely to repeat but that is no reflection on the kit!
Really good Very efficient ordering system and kept up to date on delivery Slightly dodgy avos but apparently very tasty food ( it was a gift)
Superb meal and a very good portion of everything, except the lobster tails,(hence the 4 star rating and not 5) these were very much on the small size and certainly not as seen in the picture. There were so many amazing flavours and yet they were all delicate and nothing overpowered the lobster tails and crayfish that went with it. It was lovely to have good portions of beautiful vegetables.
Ordered two meals from Restaurant kits - one (Dab Dab Wings) was delightful, tasty, fresh and really easy to make. The portion size was perfect, and everything just tasted wonderfully. The other kit (Subaya traditionally inauthentic ramen) was unfortunately not as nice as the other one, but after speaking to RK they helped me sort everything out by providing a replacement. This was a different Ramen kit, without any of the issues I had with the previous one - just tasty and lovely!
What a great initiative to help restaurants not only continue employing staff, let alone share their food around the entire country! Such a great array of food, easy booking service, and 10% off first order is a bonus. Bought a 4x serve of the Dib Dab Wings and there’s a monster amount - so be hungry! Interesting mix of flavours, sauces were the favourite. The service from RK staff was great, we needed a reply quite quick and although the email/phone line isn’t as (emails intermittently on weekends) monitored as during the week, the staff on Socials were great at fast replies. We did have a bit of difficulty finding a precise due by date for the box (Box was sent as a birthday gift so the day of consumption was a bit up in the air - this wouldn’t be an issue if you plan to eat it on a specific date). When ordered I thought it was a 3 day consumption, and after a few messages was confirmed it was 5 which was great. The only improvement I could suggest is perhaps a QR code leading to a page on the website perhaps saying “this is when your box needs to be consumed by” or a due date on the box itself. Keep it up guys x
Pit Cue was one of our favourite restaurants and so pleased they are available on restaurant kits!! The sliders were amazing- so so delicious!!!! My one wish is that restaurantkits also did some generic sides so you could add a salad or chips to the order so it was a more rounded meal. But delivered on time and everything included as usual. And the cool box packaging is ace.
I ordered 2 meals for the Week end. I love cooking from scratch but don't always have the time or ingredients. These kits just solved it for me. The Pho Ga for 2 was amazingly good even a bit on the large side just for 2 but very flavoursome. Just maybe swap one portion of rice noodles and increase the 10g - literally 8 pieces to share - of beansprouts? The Carne Asada Tacos for 4 dish was also very good indeed, very little prep. Not so sure about microwaving tacos, easier to warm them in a hot frying pan on a low heat... Click and collect would be a nice thing to have for those that live locally.
The food arrived well packaged and easy to cook following the instructions. The curry, rice and daal were very tasty but very spicy hot.
CrowdTrust is a review platform designed to facilitate consumer feedback and enhance transparency in various industries. By allowing users to share their experiences and opinions about products and services, the company aims to foster trust between consumers and businesses. The platform serves a diverse range of customers, including consumers seeking reliable reviews and businesses looking to improve their reputation through authentic customer insights. The company provides an easy-to-use interface for users to submit reviews, rate services, and engage with other customers. This helps potential buyers make informed decisions based on real experiences. CrowdTrust is committed to promoting honest feedback, which supports businesses in understanding their strengths and areas for improvement, ultimately contributing to better customer service and satisfaction in the marketplace.
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