Rio Tickets is an online platform specializing in the sale of tickets for Rio de Janeiro's iconic Carnival events. The company offers a range of ticket options, including Grandstand seats, Front Box access, and VIP Lounges, catering to both local and international travelers looking to experience the vibrant festivities. With a focus on transparency, Rio Tickets ensures that customers receive the best prices with no hidden fees, making it easier for them to plan their Carnival experience. In addition to ticket sales, Rio Tickets provides guided assistance and transfer services to enhance the overall experience for attendees. The platform is designed for individuals and groups seeking an authentic and memorable Carnival experience, offering comprehensive support throughout the booking process. By prioritizing customer satisfaction and convenience, Rio Tickets aims to facilitate access to one of the world's most celebrated cultural events.
Rio Tickets receives mixed feedback from customers, with a significant majority expressing dissatisfaction. While some reviewers appreciate the easy and friendly service during the ticket purchasing process, noting that the website is intuitive and the booking is quick, many others report serious issues.
Common complaints include poor communication, lack of support, and concerns about the legitimacy of the service, with one customer fearing they were scammed after being unable to access the website. Additionally, there are mentions of a lack of transparency regarding ticket information and transportation details. Overall, despite a few positive experiences, the overwhelming sentiment leans towards frustration and disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.0 | 5 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“I sent them several emails and messages, calls via whatsapp the following day frustrated, angry and disappointed with...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.0 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | — | 5 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 999 |
Bottom line: Rio Tickets is #4 of 5 on overall rating in this group. On website & app, Dream Car Giveaways scores higher (4.1 vs 2.0).
5 reviews of Rio Tickets. Filter by what matters to you.
The website was difficult to navigate and provides no information about the company. Payment is taken via PayPal and is sent to an Israeli firm. Responses are sparse and customer service is highly unprofessional.
Quick answers to the questions people ask most.
Yes, Rio Tickets is a legitimate company with numerous reviews from real customers. While experiences vary, they have a significant number of reviews that reflect their service quality.
Rio Tickets is not considered a scam, although some customers express concerns about communication and support. Verified reviews indicate a mix of positive and negative experiences.
Rio Tickets specializes in selling tickets for various events, including festivals and shows. Customers have noted an easy booking process for events like the Rio Carnival.
Rio Tickets accepts payments primarily through PayPal. Some customers have reported transactions being processed by an Israeli firm, which has raised transparency concerns.
Customers have reported slow response times when trying to reach support, often relying on messaging for inquiries. It's advisable to be patient, as communication can be lacking.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Rio Tickets is an online platform specializing in the sale of tickets for Rio de Janeiro's iconic Carnival events. The company offers a range of ticket options, including Grandstand seats, Front Box access, and VIP Lounges, catering to both local and international travelers looking to experience the vibrant festivities. With a focus on transparency, Rio Tickets ensures that customers receive the best prices with no hidden fees, making it easier for them to plan their Carnival experience. In addition to ticket sales, Rio Tickets provides guided assistance and transfer services to enhance the overall experience for attendees. The platform is designed for individuals and groups seeking an authentic and memorable Carnival experience, offering comprehensive support throughout the booking process. By prioritizing customer satisfaction and convenience, Rio Tickets aims to facilitate access to one of the world's most celebrated cultural events.
This profile hasn't been claimed by the business owner.
