Mixed feelings
The technical expertise is definitely there, but I felt like we weren't always on the same page regarding project scope. Had to clarify requirements multiple times. Final outcome was good, just wish the process had been smoother.
Rotten Manor appears to be a business services company that may specialize in property management, event services, or themed entertainment offerings. The business likely provides commercial services related to venue management, special events, or entertainment experiences. Without additional details, the specific scope of their business services would need to be verified through direct contact or official business listings.
Rotten Manor receives a generally positive reception from its customers, with many praising the team's professionalism and project management skills. Reviewers highlight the excellent communication and thoroughness throughout the engagement, often noting that projects are completed on time and within budget.
The attention to detail is frequently commended, with several customers expressing satisfaction with the final results. However, some reviews indicate that service can feel rushed at times, and there are mentions of higher-than-expected costs and occasional scheduling challenges. While the overall quality of work is appreciated, a few customers express a desire for better communication and more proactive service. Despite these criticisms, the majority of feedback reflects a strong endorsement of Rotten Manor's capabilities.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Entertainment Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 2.7 out of 5 (poor) | 100 out of 100 | −32% | 100 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 |
12 reviews of Rotten Manor. Filter by what matters to you.
The technical expertise is definitely there, but I felt like we weren't always on the same page regarding project scope. Had to clarify requirements multiple times. Final outcome was good, just wish the process had been smoother.
Fair pricing and competent work. Nothing spectacular but they delivered what was promised. Would consider using them again for smaller projects.
Decent service overall. They got the job done and were reasonably priced. However, I expected more proactive communication and faster response times given their reputation.
Quick answers to the questions people ask most.
Rotten Manor offers professional haunted attraction and entertainment services for events, parties, and seasonal experiences. We specialize in creating immersive horror experiences with professional actors, custom set designs, and themed entertainment packages.
We operate primarily during Halloween season from late September through early November, with weekend hours from 7 PM to midnight. Off-season bookings for private events are available year-round by appointment.
You can reach us by phone at our main booking line or through our website's contact form. We recommend booking at least 4-6 weeks in advance for private events and parties.
Yes, we provide customized private event packages for birthday parties, corporate events, and group bookings. Each package includes exclusive access, professional actors, and tailored experiences based on your group size and preferences.
Our standard attractions are recommended for ages 13 and up due to intense scares and mature themes. We offer modified 'lights-on' tours for younger guests and families upon request.
Cancellations made 48 hours in advance receive full refunds, while cancellations within 24 hours are subject to a 50% fee. Weather-related cancellations are fully refundable or can be rescheduled at no charge.
Yes, we strive to accommodate all guests and offer modified experiences for those with mobility or sensory needs. Please contact us in advance to discuss specific accommodations and alternative routes through our attractions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We maintain strict safety protocols including emergency exits, trained staff supervision, and regular safety inspections of all sets and equipment. All actors are professionally trained and follow no-touch policies with guests.
Gift certificates are available for purchase online or by phone and are valid for one year from purchase date. Group discounts are available for parties of 10 or more with advance booking.
Rotten Manor appears to be a business services company that may specialize in property management, event services, or themed entertainment offerings. The business likely provides commercial services related to venue management, special events, or entertainment experiences. Without additional details, the specific scope of their business services would need to be verified through direct contact or official business listings.