Had hard to find parts for my Pioneer…
Had hard to find parts for my Pioneer DJM3000. Delivered to the U.S. very quickly.

SBS Audio Visual is a specialized event production company based in the UK, offering a comprehensive range of services including event production, audio-visual equipment rental, and installation. The company caters to various sectors, providing tailored solutions for music events, fashion shows, corporate gatherings, weddings, sporting events, and private celebrations. Their offerings include customizable sound systems, staging, lighting, and DJ packages designed to meet the specific needs of each event. With a focus on delivering high-quality service while remaining budget-conscious, SBS Audio Visual aims to create memorable experiences for their clients. Their team of experienced event designers works closely with customers to ensure that every aspect of the event aligns with their vision, providing support throughout the planning and execution stages. SBS Audio Visual is committed to enhancing the quality and impact of events through professional audio-visual solutions.
SBS Audio Visual receives high praise for its exceptional service, with many reviewers highlighting the fast and efficient delivery of products. Customers appreciate the quick responses and professional communication, often noting that their orders arrive on time and without issues.
The availability of hard-to-find spare parts is another significant positive, making it a go-to source for many. However, some consumers express concerns regarding issues with parts and the need for better email communication regarding their orders. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with a majority of users recommending the company for its quality products and speedy service. Overall, SBS Audio Visual is viewed favorably by its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 3 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 3 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Thank you for the smooth and quick responses”
“No refund for the obviously unsent package even a month later”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Entertainment Services.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.9 out of 5 (good) | 0% | 100 | |
| 2.7 out of 5 (poor) | 100 out of 100 | — | — | — | −32% | 100 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: SBS Audio Visual is #1 of 5 on overall rating in this group.
100 reviews of SBS Audio Visual. Filter by what matters to you.
Had hard to find parts for my Pioneer DJM3000. Delivered to the U.S. very quickly.
J'ai acheté le produit envoi international et recu2 jours après top
excellent and professional treatment
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Placed my order got an estimated delivery date, and the product arrived on time with no issues. Highly Recommended! Good service
I ordered a Xone:92 master PCB from SBS audio visual, and unfortunately ordered a newer revision PCB that no longer works with my version 1 mixer. SBS staff responded quickly to emails about the mistake and helped me understand why it wasn't compatible with my version of mixer. They very graciously offered to refund the cost of the part. All through the process the staff responded quickly and was very understanding and I'm very appreciative of this excellent communication and service.
Thank you for supplying my spare parts, a serious company with good communication, persevering mood and fast shipping, I will repeat without a doubt.
The communication and honesty from SBS was fantastic and exactly what you need. They delivered (drop shipped) as promised and thankfully the replacement part rectified the issue with the low level fogger. We have bought small repair items from SBS in the past and 100% recommend them to anyone who wants to but AV equipment or repair parts.
Made it from Uk to Eu in precisely one week (monday to monday), despite one holiday in said week, passing customs, asking me if I wanted to cancel because a single part wasn't available anymore, and ordering the parts at manufacturer. Idk maybe they're sitting real close to allen & heath, but I am thoroughly impressed.
First order did not arrive. Status "announced" at the carrier for weeks. No refund for the obviously unsent package even a month later. Second order of the urgently needed potentiometers arrived with most likely non-OEM parts. Resistance of the potentiometers was 10kOhm instead of the 20kOhm they should have had according to the part number. UPS requested 15€ of fees on top of the 30€ for shipping for 15€ worth of parts.
Perfect, fast shipping!
Good prices, quick delivery!
Tutto ok, ho aspettato molto tempo ma ero stato avvisato
THX!!!!!!!
I’m so happy , very fast delivery , excellent product , everything was correct, I’m from Mexico and it came in 7 days wow ! I’m gonna buy my spare parts in sbs always, thank you very much
Great company!
SBS Audio Visual is a specialized event production company based in the UK, offering a comprehensive range of services including event production, audio-visual equipment rental, and installation. The company caters to various sectors, providing tailored solutions for music events, fashion shows, corporate gatherings, weddings, sporting events, and private celebrations. Their offerings include customizable sound systems, staging, lighting, and DJ packages designed to meet the specific needs of each event. With a focus on delivering high-quality service while remaining budget-conscious, SBS Audio Visual aims to create memorable experiences for their clients. Their team of experienced event designers works closely with customers to ensure that every aspect of the event aligns with their vision, providing support throughout the planning and execution stages. SBS Audio Visual is committed to enhancing the quality and impact of events through professional audio-visual solutions.
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