Missing Certificate
I completed a psychology course on Shaw academy and paid for the certificate but never received it and now I can't sign back in so I'm not sure what is happening.

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Shaw Academy receives mixed feedback from its users, with many praising the quality and accessibility of its courses. Reviewers highlight the platform's diverse course selection and the ability to learn at one's own pace, making it a valuable resource for self-directed education.
However, a significant number of consumers express frustration over financial issues, including unauthorized charges and difficulties accessing their accounts after payment errors. Complaints about customer service are prevalent, with many stating they received no assistance when trying to resolve these issues. Additionally, some users report problems with course completion and certificate issuance, further contributing to dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | 4.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Shaw academy is very useful for me”
“Charged me when i cancel before my free trial”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.8 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.3 out of 5 (poor) | 2.1 out of 5 (poor) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 25 |
Bottom line: Shaw Academy is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 1.8).
60 reviews of Shaw Academy. Filter by what matters to you.
I completed a psychology course on Shaw academy and paid for the certificate but never received it and now I can't sign back in so I'm not sure what is happening.
I have written down the text for you. Here it is: "It's a genuine review. I don't usually give negative reviews. Shaw Academy changed the platform without notifying customers and also transferring the account wasn't easy. It kept redirecting me to free sign-up and minimal content instead of the purchased course. It took 2 weeks of communication to get it resolved. The issue was finally resolved, but it took a lot of back-and-forth emails and wasted time, so I'm giving it 3 stars."
Hi, you recently upgraded to upskillist and I transferred my shaw academy account as instructed..now I got disrupted at the verge of finishing my course because of pending payment..i have an active lifetime membership from shaw academy since 2021 and since i transferred successfully i don't understand why this bit of information was not transferred. Please check on this and update me as soon as possible..the chat bot at upskill couldn't help much. So far the learning has been good but please assist as this course is time sensitive for a career growth. Thank you
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Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 52% are 1–2★.
CrowdTrust is a review platform designed to facilitate consumer feedback and ratings for various businesses, similar to platforms like Trustpilot. The company focuses on providing a space for customers to share their experiences and opinions, helping potential buyers make informed decisions. By allowing users to submit reviews and rate their interactions with different service providers, CrowdTrust aims to enhance transparency and trust in the marketplace. Targeting both consumers and businesses, CrowdTrust serves individuals seeking reliable information about products and services as well as companies looking to understand customer sentiments and improve their offerings. With a user-friendly interface and a commitment to fostering honest communication, CrowdTrust stands as a valuable resource for both sides of the market.
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