CrowdTrust is a review platform designed to facilitate consumer feedback and ratings for various businesses, similar to platforms like Trustpilot. The company focuses on providing a space for customers to share their experiences and opinions, helping potential buyers make informed decisions. By allowing users to submit reviews and rate their interactions with different service providers, CrowdTrust aims to enhance transparency and trust in the marketplace.
Targeting both consumers and businesses, CrowdTrust serves individuals seeking reliable information about products and services as well as companies looking to understand customer sentiments and improve their offerings. With a user-friendly interface and a commitment to fostering honest communication, CrowdTrust stands as a valuable resource for both sides of the market.
Shaw Academy receives mixed feedback from its users, with many praising the quality and accessibility of its courses. Reviewers highlight the platform's diverse course selection and the ability to learn at one's own pace, making it a valuable resource for self-directed education.
Read full summaryShow less
However, a significant number of consumers express frustration over financial issues, including unauthorized charges and difficulties accessing their accounts after payment errors. Complaints about customer service are prevalent, with many stating they received no assistance when trying to resolve these issues. Additionally, some users report problems with course completion and certificate issuance, further contributing to dissatisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.8
60
100%
● Low
2.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.7▲ 1.7
12-month avg
2.7
All-time
2.8
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
5.0
1
Nov 24
4.0
1
Dec 24
—
0
Jan 25
1.0
1
Feb 25
—
0
Mar 25
1.0
1
Apr 25
—
0
May 25
—
0
Jun 25
5.0
1
Jul 25
1.0
1
Aug 25
2.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 26 positive reviews
Easy to use23%
6 mentions
Helpful support12%
3 mentions
Website & app12%
3 mentions
Customer service8%
2 mentions
“Shaw academy is very useful for me”
On “Easy to use” · Jun 21, 2025
Top complaintsof 31 negative reviews
Refund45%
14 mentions
Scam45%
14 mentions
Account issues39%
12 mentions
Charges32%
10 mentions
“Charged me when i cancel before my free trial”
On “Refund” · Jul 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
Scum. Charged me when i cancel before my free trial. They wouldn't give my money back no matter how many times i asked. It was some years ago. Maybe 5 years ago. Don't remember exactly
Changed name from Shaw Academy to Upskillist and once again cheated people out of their hard earned money. Wake up people, all positive reviews on here are totally fake, this is a SCAM company and for some reason Trust Pilot are still allowing them a platform to cheat people to this day. Do not use this company! You have been warned. Based on my own personal experience..
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Como ya muchos han compartido el fraude que hay en este sitio es evidente cuando lo usas. Clases con nombres genéricos, videos de introducción con más animaciones que los temas que verás y las clases muestras programadas (porque no son al momento) no te dejan entrar a la hora que ocurren y para poder entrar a la clase muestra te piden la tarjeta de crédito y aquí es el gran error y te hacen el cargo meses después (puede ser uno a un año).
Mi opinión es: ALEJENSE DE ESTE SITIO y de su próximo dominio y marca: upskillist . com
El nuevo sitio tiene el mismo formato y acomodo del anterior, solo están actualizando el diseño.
Absolutely Scam. Just look for their unclean famous name on scam alert websites. Before saying how they stole money from me let me, I'll tell you how to notice and avoid scam websites like this. Look for contact or support page on their website. If there's none, as Shaw academy, Walk away as fast as possible. Before giving them your bank card info. They are scam artists. I was charged 15 dollars for so to say recorded courses. Unfortunately they had my banking info so they withdraw money out of my card each two weeks. despite me trying hard to reach out to them. an impossible thing to do. they're unreachable. No trace of a contact number or email on their website. I wanted to cancel my sub but it took more than 10 pages of new offers and bull crap to get me to the canceling page. but it was far from over. They never canceled. They even called me. A woman asking me if I want to buy a new course. As soon as she notices i dont want it to she went agressive and hung up on me. Just walk away if you dont want your money to get rubbed online. I wonder how they are still working and advertising. 4 stars!!! it is fake. it their own reviews.
Edit:
Now they have replied and have asked me for my personal information again. imagine me falling for that again. This is their last strategy.
.
Hey, You stole my money how dare you ask for my personal information again. It's even mentioned on shaw academy's Wikipedia page, how you force students to write positive reviews on trustpilot and remove their negative reviews.
I don't need your reply here and don't need the poems and nice words you're writing here. Who believes that! You stole the money of tens of thousands of people in pandemic and isolation era and made them lose hope in learning programing. There are big petitions against you. You'll be held Accountable. We will get to you.
For some reason after I paid I cannot get access to the account I sent an email to support and they return the email with a block I don't understand so it's a scam
Upskillist online educational site rebranding from Shaw Academy site, doesn’t result in a seamless migration of courses, course progress or ensure uninterrupted continuation of learning endeavours
I originally joined Shaw Academy in 2019 to undertake a Foundation Trading course. The course supposedly consisted of live online tutorials and practical sessions, mainly via PowerPoint presentations. However, the live sessions were recordings viewable online only. The PowerPoint presentation and supplementary notes were available to download.
The Foundation Trading course content was structured to promote the more expensive advanced premium Ultimate Traders Programme (UTP) and sold as a special offer for lifetime membership to Shaw Academy courses and the UTP; which included access to regular trading seminars and trading tools, plus exclusive use of the UTP MT4 Indicator and Trade Sizer products, and ongoing technical support.
I purchased the lifetime membership & UTP course offer, the content of which also heavily promoted a partnership link with Let's Trade Brokers.
As my interest is in trading, I subsequently did additional courses:
• The Foundation Diploma in Financial Trading and Investment
• Diploma in Gold Investment
• Diploma in Cryptocurrency
Overall, all the courses and video content were good and informative, and I’ve valued the ability to continue to access the courses online and revise the content regularly.
However, with no notice over recent years, Shaw Academy has withdrawn access to the Foundation Trading course and support for the UTP MT4 Indicator and Trade Sizer, which no longer work.
Weeks of emailing their support desk and getting mostly automated unhelpful replies can be summarised as they no longer support these courses or products. No similar alternatives were offered.
This was further compounded when earlier this month (March 24), I received an email from Shaw Academy stating:
… We hope this email finds you well. As a cherished student of Shaw Academy, we're thrilled to unveil some exciting news. In line with our rebranding efforts, we're delighted to introduce you to Upskillist – our new identity that encompasses everything you've come to love about Shaw Academy and more.
With a user-friendly interface and enriched educational resources, we're confident that Upskillist will revolutionize your learning journey.
To facilitate a smooth transition, we kindly request you to take a moment to register on the Upskillist platform using the same email address you utilised for Shaw Academy. This will enable us to seamlessly migrate your course progress and account particulars, ensuring the uninterrupted continuation of your learning endeavours.
As requested, I registered on the Upskillist platform using my Shaw Academy site details, expecting all my existing courses and the content to be seamlessly migrated to the new platform; however, only the Cryptocurrency course was transferred.
Again, I engaged in a very frustrating series of emails with their support dept to try to regain access to the courses; however, the responses from Upskillist (AKA Shaw Academy) support have morphed from:
… to clarify that we maintain separate databases for each website to ensure data integrity and prevent any mixing of information. All data related to Shaw Academy courses, including progress and resources, are stored securely in our database.
If you have already completed any courses or are in the midst of studying, rest assured that your progress and results are recorded accurately. However, if you encounter any discrepancies or issues, please don't hesitate to reach out to us for further assistance.
We recommend restarting your courses on our Upskillist platform to ensure a seamless learning experience and access to all relevant resources.
To:
… the following courses, "Foundation Diploma in Financial Trading and Investment", "Ultimate Trading Program" and "Diploma in Gold Investment" have been removed from our repository. As a result, you will not find them on Upskillist as they have become obsolete…
Upskillist/Shaw Academy has not delivered on its promise to seamlessly migrate my legacy courses or ensure the uninterrupted continuation of my learning endeavours on their new site. At the very least, they should maintain access to the paid-for legacy courses, especially for existing clients who had access to the Shaw Academy courses before registering and being transferred to the Upskillist platform.
Only one of my five original courses survives. Upskillist’s offered solution was that I could sign up for other available courses; however, the issue is that they are not currently offering other equivalent trading courses.
To date, I’m very frustrated and disappointed with the customer care and service received from Upskillist and feel compelled to share my experience on Trust Pilot, as I expect I’m not the only person that this has happened to.
I had bought a lifetime membership a few years ago. The terms and conditions never mentioned anything about memberships being terminated for whatever reason. I tried to log back in and my membership has been terminated. Pulling the wool over people's eyes.
Its a scam, honestly I thought they would have been caught years ago. They charged me 40 euros a month for about 5 months, when I realized they would not give me a refund, they were offering a lifetime subscription. I have tried to get my 200 euros refunded, siNce I did not receive any confirmations and the email had .coN.
Ps: it took me five months to notice because the credit card was from an account from the previous country I lived in.
Trustpilot also erased my review.
I would not trust Shaw Academy,
You're better off choosing professional development from The CPD Standards Office
... Shaw Academy do not appear here ... look at CPD Standards
Had to call twice to cancel my membership, also asked for a phone number to ring and get a refund.
The first time, an advisor stated that's not possible - they're working remotely from home and don't have access to phones.
The second time, an advisor stated they only operate over email as my email address is attached to my account.
Both times, the advisor was able to locate my account from the mobile number I was calling from, they made it really difficult to get a refund.
Further to this, their website is focused on coercion and deceit, 'one click' purchases dominate their website in effort to swiftly take your money.
When you ask for a refund over email they aim to coerce you into coming back, offering free trials, free 'learning' for your benefit which is very intimidating.
adding in this review again as it was deleted back in 2020.
I signed up for a free trial, and then received a phone call. On the phone the person asked me, if I would like to receive FREE resources and FREE courses for FREE. I said yes, and then my card was charged over $100.
When I realized that, I was confused and called support. The agent said refund was not an option. I ended up disputing this charge with my bank and the anti-fraud department handled it and gave my money back.
I would give 0 stars if this is allowed on TrustPilot. Why is this scam company still in business?
Also, I left the same comment 2 years ago and it was somehow removed. So I added it back.
I have been waiting since October for certificate for a course I completed in September. I paid £60 for hard copy certificate believing that Shaw Academy was a trusted educational platform, and this would be something that I could add with my others professional certificates. The course I completed was a Diploma leadership and management that took me over three months to complete.
Despite multiple requests for updates on where the certificate is / what is the ETA, finally through fear of scam I requested my money back. To date I have not received the certificate nor have I received my refund. I have been fobbed off with excuses of ‘didn’t have the address’ / ‘can take up to 2 months to arrive’ / ‘there have been postal issues’ / ‘the delivery was not tracked’
Having read others comments and articles in various Irish financial reports I believe that Shaw Academy are in financial difficulties. I shall not expect my certificate or my refund, however I have learnt a great lesson form Shaw Academy - Do your research!! Happy New year
Attention ! Grosse Arnaque, prelevement frauduleux pour un soit disant "support" de cours, quelques slide sous forme powerpoint qui ne valent rien pour justifier un essai soit disant gratuit qui devient payant à 20€ !!
Fuyez !
Surprised to see this scamming company is still in business. My pointer literally HOVERED over a link and I was charged for a class. After a lot of time wasted and dealing with bots and Paypal, I never did get my money back. If you are thinking of visiting this scammy site- DON'T!. You will be sorry. I, for one, haven't visisted their scam of a site since. If a class action lawsuit is filed, and it should be, I hope they get put out of business.
---------------------------------
EDIT
I most certainly will not provide my information to this company. They have cost me hours that I can't get back chasing after this issue, lied to Paypal so I couldn't get a refund, and now they want to help? Sorry, I don't believe it. If my honest reveiw is removed, then so be it. One bad experience does not deserve a repeat.
Two years ago Shaw Academy scammed me. I subscribed to a one-month free trial course, which - because it was not suitable for me - I canceled after two days. Nevertheless, after a month, the cost of the course was charged to my bank card. After a long correspondence - which I probably did not with a live operator, but with a bot - they refused to refund the amount taken without authorization. In the end, the anti-fraud department of my bank took over the case, so I managed to get my money back. If you like the service they provide, I wish you good luck, but if not, be careful with them. I do not recommend them at all!
[update]
I guessed that you would not find my case
#129160 Bad experience - Application for refund
I consider the case closed and I have only described my experience
Its a shame Trustpilot won't make a stand here,
Shaw academy have been scamming people for several years now and reporting genuine Trust Pilot reviews that bring light to this (there used to be a warning by trust Pilot they were doing this)
I literally just clicked on something and money disappeared from my account. Also, during the night some more money has disappeared to this stupid "school". I don't understand how this is a still functioning place. AVOID AT ALL COST!
Scammers , and the whole thing I learnt is to not trust Shawacademy
Signed up fro a free trial for a photography course , after seeing some reviews online I decided not to go through with it and wanted to cancel the service. I asked them to terminate the subscription before the trial expired and never attended any of the online class. I was then billed for 2 months of service even though I had asked for the course to be cancelled before the trial period ended. I eventually had to block them from completing the transaction on my credit card. Just do yourself a favor and go with any of the other reputable, trustworthy tutorial sites online.
CrowdTrust is a review platform designed to facilitate consumer feedback and ratings for various businesses, similar to platforms like Trustpilot. The company focuses on providing a space for customers to share their experiences and opinions, helping potential buyers make informed decisions. By allowing users to submit reviews and rate their interactions with different service providers, CrowdTrust aims to enhance transparency and trust in the marketplace.
Targeting both consumers and businesses, CrowdTrust serves individuals seeking reliable information about products and services as well as companies looking to understand customer sentiments and improve their offerings. With a user-friendly interface and a commitment to fostering honest communication, CrowdTrust stands as a valuable resource for both sides of the market.
