Easy to deal with
Easy to deal with, professional.

Shore Rentals is a car rental service based in Auckland, New Zealand, providing a diverse selection of vehicles for both local and visiting customers. The company offers various car types, including economy, compact, SUV, and minivan models, accommodating a wide range of travel needs and preferences. Shore Rentals aims to deliver competitive rates, allowing customers to book directly online for enhanced savings. Targeting both tourists and residents, Shore Rentals focuses on delivering an efficient and user-friendly booking experience. Customers can conveniently select their desired pick-up and drop-off locations, as well as schedule their rental periods to suit their travel plans. With an emphasis on affordability and accessibility, Shore Rentals is committed to meeting the car hire needs of individuals and families exploring Auckland and its surrounding areas.
Shore Rentals receives overwhelmingly positive feedback from customers, highlighting the ease of the rental process and the quality of service. Reviewers frequently mention the professional and friendly staff, making the experience seamless from booking to vehicle collection.
Many appreciate the convenient location and the tidy, well-maintained cars, with several noting the competitive pricing and good value. The hassle-free nature of the rentals, including features like a 60-minute grace period, adds to the overall satisfaction. However, a few reviews express concerns about service issues, particularly regarding specific rental experiences. Despite these minor complaints, the majority of customers find Shore Rentals to be an excellent choice for car rentals. Overall, the sentiment is highly positive, with a strong emphasis on great service and ease of use.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 309 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 4 |
| Oct 24 | 4.8 | 4 |
| Nov 24 | 4.4 | 5 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 4.9 | 10 |
| Feb 25 | 5.0 | 7 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | — | 0 |
| May 25 | 4.8 | 6 |
| Jun 25 | 4.9 | 7 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 309 most recent reviews.
“Great service and great car from a handy location”
“The worst customer service extremely rude and unhelpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | +1% | 309 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 3.8 out of 5 (good) | 4.8 out of 5 (good) | — | 998 |
Bottom line: Shore Rentals is #1 of 5 on overall rating in this group.
309 reviews of Shore Rentals . Filter by what matters to you.
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Easy to deal with, professional.
Great service and great car from a handy location.
Good car, super easy booking experience via their website and easy collection-not to mention very close to my home as well!
Definitely 4.5 service. Booked online, arranged on time, no hassles or hold ups completed paperwork, went to view car and get some tips on car features. Great customer service. Delivered vehicle back, full tank and quick chat. Will use this family owned business again.
I rented a vehicle for our extended stay in New Zealand in February 2024. The service was great, easy to deal with and the vehicle was great.
Easy to get car No fuss
Great service and very competitive pricing
Staff were very friendly and helpful. Car was in great condition, very clean and nice to drive. Location was easy to find and pick up and drop off were seamless.
Easy to book car.
Great service. Great car Easy to pick up and return
Very lenient as they give 60min grace period and such a hassle free rental experience
Best hire company around, both for price and laid back genuinely obliging service
Easy to book the vehicle. Reasonable price. Good prompt communication from company.
Shore Rentals is a car rental service based in Auckland, New Zealand, providing a diverse selection of vehicles for both local and visiting customers. The company offers various car types, including economy, compact, SUV, and minivan models, accommodating a wide range of travel needs and preferences. Shore Rentals aims to deliver competitive rates, allowing customers to book directly online for enhanced savings. Targeting both tourists and residents, Shore Rentals focuses on delivering an efficient and user-friendly booking experience. Customers can conveniently select their desired pick-up and drop-off locations, as well as schedule their rental periods to suit their travel plans. With an emphasis on affordability and accessibility, Shore Rentals is committed to meeting the car hire needs of individuals and families exploring Auckland and its surrounding areas.
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