Show Tickets is an online platform specializing in the sale of tickets for various events and entertainment experiences. Catering to a diverse audience, the company offers access to a wide range of events, including concerts, theater performances, sports events, and other live entertainment options. Customers can easily browse and purchase tickets through the user-friendly website, ensuring a seamless ticket-buying experience. The company aims to serve event-goers looking for reliable ticket purchasing options, providing detailed information about venues and upcoming shows. With a focus on customer satisfaction, Show Tickets strives to facilitate access to memorable entertainment experiences while maintaining a transparent and trustworthy ticketing process.
Show Tickets receives mixed feedback from customers, with a significant number expressing dissatisfaction. While some reviewers highlight enjoyable experiences at shows like iLuminate, noting the excitement and performer interaction, the majority report serious issues with ticket purchases.
Common complaints include being charged multiple times for tickets, receiving no tickets at all, and difficulties in obtaining refunds. Customers describe their experiences as frustrating, with one stating it was the worst ticket-buying experience ever. Although a few individuals appreciate the helpfulness of staff in resolving issues, the overall sentiment leans heavily towards disappointment due to the ticketing problems. Consequently, Show Tickets struggles to maintain a positive reputation among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.2 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 1 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“Went to the dance production company and sent an email to ShowTix to get a refund and you have to schedule a call a d...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.2 out of 5 (poor) | 33 out of 100 | — | 6 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 |
Bottom line: Show Tickets is #4 of 5 on overall rating in this group.
6 reviews of Show Tickets. Filter by what matters to you.
Over a year ago
I previously saw iLuminate Show, it was so exciting I was in a spot where I could and did stood up and danced the whole show. Even the performers will interact with you! I have recommended it to group... See more
Over a year ago
Diagram of seat selection was confusing online. Called, got info, upgraded, Happy Camper Now!
Over a year ago
Is there such a thing as 0 stars? I went to buy one ticket on my phone, the total was never shown, then after I paid, they charged me for SEVEN tickets. Went to the dance production company and sent... See more
Over a year ago
This has been the worst experience I have had buying tickets. I purchased tickets in June for a Vegas show for Sept 6. Keep in mind, I understand the complications everywhere with COVID. I purchase... See more
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Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 67% are 1–2★.
I previously saw iLuminate Show, it was so exciting I was in a spot where I could and did stood up and danced the whole show. Even the performers will interact with you! I have recommended it to groups. Ps when you initially check on prices be prepared to pay immediately, because in my experience the prices will increase
Diagram of seat selection was confusing online. Called, got info, upgraded, Happy Camper Now!
Is there such a thing as 0 stars? I went to buy one ticket on my phone, the total was never shown, then after I paid, they charged me for SEVEN tickets. Went to the dance production company and sent an email to ShowTix to get a refund and you have to schedule a call a day later to talk to anyone. After explaining I had already talked to the dance co, the caller put me on hold, only to tell me I had to talk to the dance company - then he hung up on me. Bunch of crooks!
This has been the worst experience I have had buying tickets. I purchased tickets in June for a Vegas show for Sept 6. Keep in mind, I understand the complications everywhere with COVID. I purchased $1000 airline tickets to get to Vegas to see this show for my anniversary. I confirmed prior to getting on the plane (I purchased the insurance for the airlines so I could have had a refund) that the show was not cancelled. I arrived 2 days prior to the show. Booked a room also at the Casino where the show was being held (also refundable within 24 hours of arriving) another $1000. At NO time was I contact, via phone call, email, text, smoke signals etc that the show was CANCELLED until we arrived at the theater! Spend an hour on the phone with someone I could hardly understand to process a refund. It is now 10 days later, still no refund so I call the Customer Care. Now I am being told a refund will apply to my account NO LESS THAN 60 DAYS FROM THE TIME OF PROCESSING. So I may get a refund after 60 day until eternity........ Never again will I use this company!
They charged me twice for one ticket. And I contacted with them for several times. After one month, they told me that they refused to return money!
This was a dreadful service. I was billed TWICE for tickets I purchased via showtickets.com, for a Broadway show, even though I had definitely only clicked the button to "buy" one time only. I called IMMEDIATELY and asked for one set of tickets to be refunded, and to keep the other set. It took two weeks to get a refund, although the two debits from my bank account occurred instantly after I made the one purchase. Then I arrived at the theatre - having flown in from out of town in part for this show. The Broadway theatre had only one record of a purchase of tickets by me, and that was for the tickets that had been cancelled. The show was SOLD OUT. Scheduling did not allow us to rebook. My bank balance still is out for two tickets for a Broadway show for which I paid showtickets.com but for which the theatre did NOT receive any payment. At best I'll have to wait another two weeks for a refund - at worst, I'm worried I may have lost a chunk of money.
Show Tickets is an online platform specializing in the sale of tickets for various events and entertainment experiences. Catering to a diverse audience, the company offers access to a wide range of events, including concerts, theater performances, sports events, and other live entertainment options. Customers can easily browse and purchase tickets through the user-friendly website, ensuring a seamless ticket-buying experience. The company aims to serve event-goers looking for reliable ticket purchasing options, providing detailed information about venues and upcoming shows. With a focus on customer satisfaction, Show Tickets strives to facilitate access to memorable entertainment experiences while maintaining a transparent and trustworthy ticketing process.
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