SME Builders is a UK-based company that specializes in providing construction and building services tailored to the needs of small and medium-sized enterprises (SMEs). The company focuses on delivering high-quality workmanship in various sectors, including residential, commercial, and industrial projects. SME Builders aims to support SMEs by offering reliable, cost-effective solutions that meet their specific requirements.
Targeting business owners and property developers, SME Builders offers a range of services that encompass everything from initial design and planning to project management and execution. With a commitment to client satisfaction, the company ensures that every project is completed to the highest standards while adhering to industry regulations. By prioritizing transparency and communication, SME Builders fosters long-term relationships with its clients, contributing to the growth and success of local businesses.
SME Builders receives high praise from customers for their exceptional service and quality work, particularly in loft conversions and extensions. Many reviewers express their satisfaction with the professionalism and helpfulness of the staff, highlighting the thorough communication and attention to detail throughout the projects.
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Positive sentiments are prevalent, with numerous customers recommending the company for its high standards and efficient service. However, one critical review points out significant issues with poor communication, prolonged delays, and unexpected costs, which led to a frustrating experience. Despite this isolated negative feedback, the overwhelming majority of reviews reflect a strong approval of SME Builders' capabilities. Overall, the sentiment is largely positive, with many customers expressing their willingness to recommend the company.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
11
100%
—
● Low
4.6 / 5 overall
=
11 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2024.
Last 3 months
1.0
12-month avg
1.0
All-time
4.6
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
Top praiseof 10 positive reviews
Helpful support30%
3 mentions
Quality30%
3 mentions
Customer service30%
3 mentions
“I contacted the SME building team they was very helpful and co-operative”
On “Helpful support” · Aug 11, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Contractors.
Overall rating and review count for this company and similar companies
Very, very poor. Dreadful communication deficit, non first time fix, prolonged delays which resulted in severe inconvenience and additional costs. Job expanded to consume inordinate amounts of time an... See more
Would highly recommend this company. Had a new extension built and everything from the smallest detail was done to an exceptionally high standard the staff are also a great bunch. Would definitely not... See more
I contacted the SME building team they was very helpful and co-operative.
I explained that I've had a couple other teams in to have a look and give me a price. On a loft conversion and That the othe... See more
Simon was very informative. He came an assessed the loft and explained all the pro’s and con’s. We were given different options and ideas. I’m glad we went along with SME Builders, as we couldn’t be a... See more
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Very, very poor. Dreadful communication deficit, non first time fix, prolonged delays which resulted in severe inconvenience and additional costs. Job expanded to consume inordinate amounts of time and funds, bad experience compounded by exceptionally low quality finishing. Dismal lack of professional standards, avoid at all costs.
Would highly recommend this company. Had a new extension built and everything from the smallest detail was done to an exceptionally high standard the staff are also a great bunch. Would definitely not use anyone but SME
I contacted the SME building team they was very helpful and co-operative.
I explained that I've had a couple other teams in to have a look and give me a price. On a loft conversion and That the other companies couldn't do the work I wanted so I kept looking around I found this company they came and looked at the job straight away and said no problem its a job they can start and finish in amazing time with a brilliant price.
I went with SME because they are very experienced and there knowledge was brilliant couldn't believe how nice and professional they was also there prices are unbeatable.
The work was done to a very high top spec. Really impressed and happy with there work and how they was from start to finish, they kept everything clean and tidy no mess left and no damages dome to my property well doing the job.
I own a few properties so I have asked Simon if he could do them aswell which he is more than happy to do it for me.
Highly recommend business looking for a loft conversion or any other building aspects needed or wanted I.e extensions or new roofs on your property.
Simon was very informative. He came an assessed the loft and explained all the pro’s and con’s. We were given different options and ideas. I’m glad we went along with SME Builders, as we couldn’t be any happier with the installation. Very very pleased with the quality of work. I would definitely use them again and recommend!
I cannot recommend SME builders highly enough. We asked for them to do our loft conversion and we could not of anticipated how incredible it could be. The truly did exceed our expectations of what was possible for our home. From initial contact with Chris, the journey was seamless.
Absolutely fantastic service from start to finish. 😁
Very helpful and speedy service from SME. The team were very helpful, from providing a quote, to the eventual loft conversion. Me and my wife were very happy with the service provided, with the conversion delivered on time and to the required specification.
New roof Installation
I needed my roof replaced due to water damage from a previous installation and was recommended SME from a family friend who had a positive experience with them. The team were very polite when I enquired about costs, logistics and time, I have nothing but praise on how they conducted themselves from the day I enquired to when they finished installing the new roof. If you’re looking for expert professionals who are reliable, I would highly recommend SME.
We are extremely pleased with the quality of work and service received by SME Builders.
We had quotes from 3 companies to do a loft conversion but decided to go with SME as they came across a lot more knowledgeable and experienced.
Throughout the project, we were kept up to date and any questions we had were answered promptly.
Our experience with SME has been excellent from start to finish. Simon and his team were a delight to have in the house! We love the extra living space the loft conversion has created, it has made a huge difference to our family life.
I would highly recommend SME Builders to anyone who is considering doing a loft conversion!
Very pleased with the outcome of the new roof. SME arranged everything from start to finish including scaffolding, skips etc. and left the property spotless on completion. Would highly recommend!
SME Builders is a UK-based company that specializes in providing construction and building services tailored to the needs of small and medium-sized enterprises (SMEs). The company focuses on delivering high-quality workmanship in various sectors, including residential, commercial, and industrial projects. SME Builders aims to support SMEs by offering reliable, cost-effective solutions that meet their specific requirements.
Targeting business owners and property developers, SME Builders offers a range of services that encompass everything from initial design and planning to project management and execution. With a commitment to client satisfaction, the company ensures that every project is completed to the highest standards while adhering to industry regulations. By prioritizing transparency and communication, SME Builders fosters long-term relationships with its clients, contributing to the growth and success of local businesses.