CrowdTrust is a community engagement platform designed to foster quality conversations online. By providing a commenting system that transforms traditional interactions into meaningful discussions, the company aims to create trusted spaces where communities can thrive. Its services are tailored for publishers looking to enhance audience engagement and drive traffic, as well as advertisers seeking improved visibility and attention metrics.
The platform hosts a diverse range of publishers and engages millions of active users, supporting a variety of media organizations in enhancing their online presence. CrowdTrust is focused on addressing the challenges of online toxicity by promoting healthier interactions and facilitating real-time conversations. Through its innovative solutions, the company empowers clients to build independent, vibrant communities while improving overall user experience.
Spot.IM receives a mixed reception from users, with a significant majority expressing dissatisfaction. Many reviewers criticize the platform for its buggy mobile experience and unreliable login features, often leading to frustration when trying to comment or access accounts.
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Complaints about shadowbanning and the deletion of comments are prevalent, with users feeling that their voices are being suppressed. Despite these issues, a small percentage of customers appreciate the service, highlighting positive interactions with customer support and praising the platform's functionality when it works correctly. Some users even describe Spot.IM as a "hidden gem," noting its potential for enhancing engagement on their blogs. Overall, while there are a few positive experiences, the overwhelming sentiment leans towards disappointment and frustration.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.0
17
100%
—
● Low
2.0 / 5 overall
=
17 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2023.
Last 3 months
1.0
12-month avg
1.5
All-time
2.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 23
2.0
1
Mar 23
—
0
Apr 23
—
0
May 23
—
0
Jun 23
—
0
Jul 23
—
0
Aug 23
—
0
Sep 23
—
0
Oct 23
—
0
Nov 23
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
Top praiseof 4 positive reviews
Customer service50%
2 mentions
“Their customer service was awesome and they invested a lot of time with me, helping me to set it up on my blog”
On “Customer service” · Jun 30, 2018
Top complaintsof 13 negative reviews
Response time31%
4 mentions
Customer service31%
4 mentions
Account issues23%
3 mentions
Subscription15%
2 mentions
“I really Hate this company, I am Blocked on AOL, Have been for a Long Time, They restored me once, then removed me ag...”
On “Response time” · Mar 4, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
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Spot.IM FAQ
Quick answers to the questions people ask most.
Is Spot.IM a legitimate company?
Spot.IM, now rebranded as OpenWeb, has received a mix of reviews with a significant number of users expressing dissatisfaction about account issues and customer service. With numerous reviews indicating serious concerns, potential users should approach with caution.
Is Spot.IM a scam?
While Spot.IM is not classified as a scam, there are numerous verified reviews highlighting issues such as shadowbanning and buggy experiences that raise safety concerns. Customer feedback suggests that while some users have had positive experiences, many have faced significant challenges.
What services does Spot.IM offer?
Spot.IM provides a platform for community engagement, including comment sections for websites. However, users have reported functionality problems, especially with mobile access.
What payment methods does Spot.IM accept?
Specific payment methods are not publicly detailed; interested customers should reach out directly to Spot.IM for this information.
All 5 questions →Show fewer questions
How can I contact Spot.IM for support?
Users have reported difficulties in contacting Spot.IM, especially when accounts disappear. It's recommended to check their official website for support options and to use social media channels for quicker responses.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
CrowdTrust is a community engagement platform designed to foster quality conversations online. By providing a commenting system that transforms traditional interactions into meaningful discussions, the company aims to create trusted spaces where communities can thrive. Its services are tailored for publishers looking to enhance audience engagement and drive traffic, as well as advertisers seeking improved visibility and attention metrics.
The platform hosts a diverse range of publishers and engages millions of active users, supporting a variety of media organizations in enhancing their online presence. CrowdTrust is focused on addressing the challenges of online toxicity by promoting healthier interactions and facilitating real-time conversations. Through its innovative solutions, the company empowers clients to build independent, vibrant communities while improving overall user experience.