CrowdTrust is a digital review platform that enables consumers to share and access feedback on various products and services. Similar to platforms like Trustpilot, CrowdTrust focuses on providing valuable insights to help users make informed decisions based on real customer experiences. The company caters to a diverse audience, including individuals looking for reliable reviews on businesses across different industries, as well as companies seeking to enhance their reputation through customer feedback. With a user-friendly interface and a robust database of reviews, CrowdTrust facilitates transparency in consumer interactions. It allows users to rate and review their experiences while also offering businesses the opportunity to respond and engage with their customers. This platform serves as a bridge between consumers and businesses, fostering trust and accountability in the marketplace.
Reviewers express a mix of sentiments about Spotify Upgrade, highlighting both positive experiences and significant frustrations. Many customers appreciate the high-quality music and practical service, noting that Spotify is generally good and a blessing to use.
However, a substantial number of complaints revolve around account issues, with numerous reports of accounts being hacked or changed without consent. Consumers frequently mention the lack of effective customer support, citing unresponsive ticket systems and unresolved issues, which leads to feelings of being scammed. Some users describe the service as potentially illegal, emphasizing their dissatisfaction with the support provided. Overall, while there are positive aspects to the service, the overwhelming concerns about account security and inadequate support create a negative impression for many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 3.0 | 2 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“New Site: spotify”
“posting for a friend, service feels like a total scaM AND probs ILLEGAL it seems like they’re using stolen accounts...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.2 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 3.3 out of 5 (fair) | — | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 999 |
Bottom line: Spotify Upgrade is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 3.5).
60 reviews of Spotify Upgrade. Filter by what matters to you.
I mean they're legit but when your account stops working and you need a response don't expect to get one, expect to pay the $5 for a new account. I've had a support ticket open for several days with no response, but my order for a new account was completed instantly. Hopefully this review can get some attention and I can get that replacement.
So having bought a key I set up my account quite easy to do. 1 hour later kicked out of my plan. Got a replacement key and same again. Forth attempt now. Used new email address( must have about 20 gmail addresses now) Tried new passwords and country still not working. Can't really find the solution. My very first account lasted 7months before I got booted. HELP PLEASE
Support is fairly decent but I keep getting kicked off the family plan (I've tried 4 accounts) used different IPs and family plan countries I've done all the steps properly and it's still kicking me out, you might aswell just pay the normal spotify price it's not your time.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 53% of recent reviews are 4–5★ and 43% are 1–2★.
I just got the key a day ago, and I got removed off a day later. I then got a replacement key, and I got kicked off a few hours later. I tried joining the discord channel. but the invite link on the website is invalid. It says that I am available for a manual replacement, but I cannot contact them
CrowdTrust is a digital review platform that enables consumers to share and access feedback on various products and services. Similar to platforms like Trustpilot, CrowdTrust focuses on providing valuable insights to help users make informed decisions based on real customer experiences. The company caters to a diverse audience, including individuals looking for reliable reviews on businesses across different industries, as well as companies seeking to enhance their reputation through customer feedback. With a user-friendly interface and a robust database of reviews, CrowdTrust facilitates transparency in consumer interactions. It allows users to rate and review their experiences while also offering businesses the opportunity to respond and engage with their customers. This platform serves as a bridge between consumers and businesses, fostering trust and accountability in the marketplace.
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