Helpful Experience
George was able to provide useful properties aligned to the criteria I was looking for. He was timely and polite over email and very helpful when taking me on a house viewing.

Streets Ahead Estate Agents is a family-run estate agency operating in South East London for over 30 years. The company specializes in a comprehensive range of property services, including residential sales, lettings, and property management. Streets Ahead aims to assist clients in finding their ideal homes or investment properties within the vibrant Croydon area and its surroundings. The agency caters to a diverse clientele, including first-time buyers, renters, and property investors, providing tailored solutions to meet their specific needs. With a reputation for reliability and expertise, Streets Ahead Estate Agents offers a user-friendly platform for browsing available properties, making it easier for customers to navigate the local real estate market.
Streets Ahead Estate Agents receives overwhelmingly positive feedback from customers, highlighting the exceptional service provided by staff members like Adem, Pawel, and Shannay. Reviewers frequently commend the team's professionalism, responsiveness, and willingness to go above and beyond, with many noting how well they communicate throughout the property buying or renting process.
Customers appreciate the smooth and efficient handling of transactions, often feeling supported and valued. However, a small number of reviews express dissatisfaction, with one customer describing their experience as "extremely poor" and advising others to avoid the agency. Despite these negative comments, the majority of feedback reflects a strong sentiment of satisfaction and trust in Streets Ahead. Overall, the company is seen as a reliable choice for property needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 790 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 3.7 | 9 |
| Feb 25 | 4.5 | 4 |
| Mar 25 | 4.4 | 7 |
| Apr 25 | 4.2 | 11 |
| May 25 | 2.8 | 9 |
| Jun 25 | 4.5 | 8 |
| Jul 25 | 4.8 | 4 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.8 | 24 |
| Dec 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I would definitely recommend Adem to anyone looking for a reliable and helpful agent”
“We were informed just one day before moving in that the property had unresolved electrical safety issues and that our...”
790 reviews of Streets Ahead Estate Agents. Filter by what matters to you.
George was able to provide useful properties aligned to the criteria I was looking for. He was timely and polite over email and very helpful when taking me on a house viewing.
Tori has been a brilliant portfolio manager while I rented my property through Streets Ahead. As soon as she took over my account she was a breath of fresh air compared to the previous colleagues I’d dealt with. Tori is always easy to get hold of, responds to my queries very quickly, communicates really clearly and doesn’t shy away from dealing with any challenging situations, she’s exactly what I wanted my managing agent to be. She’s definitely a big asset to Streets Ahead.
Thank you Pippa for all your help! She is always quick to respond to queries in a friendly and efficient manner :)
Quick answers to the questions people ask most.
Streets Ahead Estate Agents provides comprehensive property services including buying, selling, and renting residential properties. We also offer property valuations, market appraisals, and guidance throughout the entire property transaction process.
Our office hours are typically Monday to Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 4:00 PM. We recommend calling ahead or checking our website for current hours as they may vary during holidays or special circumstances.
You can reach us by phone during business hours, through our website contact form, or by visiting our office in person. We also respond to emails and can arrange appointments at your convenience.
Many estate agents provide complimentary property valuations as part of their standard services. Contact us directly to discuss your property valuation needs and any associated terms or conditions.
As a local estate agency, we focus on properties within our immediate area and surrounding neighborhoods. Please contact us to confirm whether your specific location falls within our service area.
Property sale timelines vary significantly based on market conditions, property type, location, and pricing. We can provide more specific guidance based on current market trends and your particular property circumstances.
Typical documents include property deeds, energy performance certificates, and various legal documents. We will provide you with a comprehensive checklist of required documentation when you instruct us to sell your property.
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I sold my house to the first viewer Streets Ahead in Purley introduced to me. I couldn’t have had a nicer buyer. Thank you Jason and Aidan. It was a pleasure to sell through you all the way to completion.
The gentleman who manages my flat is absolutely great. He is responsive and sorts out any issues.
Great service . Highly recommended. Everything done was very professional Thank you and good luck 🙏🙏
I had a wonderful and heartwarming experience with Streetsahead. Mr Jason Paris and his team supported in every step of the process. I wish them all the very best.
Enzo is such professional agent, always on time and easy to talk to. He knew I was interested in the property and help me secure it. Zahra did the admin and shared all the key information on time. Both great agents made find a property easy process without stress.
Great experience buying with Streets Ahead. We had been looking for a while and they managed to find us our perfect home. Very efficient and great communication. Thank you Jason! :)
Kristen Watson is an absolute professional and brilliant Lettings Negotiator. She certainly went above and beyond after challenging issues left behind with a previous tenant. Kristen dealt with everything with calm, professional but friendly assurance. She always responds promptly and is prepared with solutions. I would recommend her for all your property needs.
Big shout out to George at the east croydon branch. He was super proactive in reaching out to me. He provided excellent service and was a great point of contact
George Barnes was extremely helpful. He helped us secure our home, when we didn’t think was possible. We will work with him again in the near future. Thanks
the whole experience was very easy, it was a good idea to communicate on whatsapp with the agent and being able to deal with anything through text. My agent Ryan was super great, very polite and very helpful and he was very clear with that was needed.
Completely untrustworthy, one of their sales estate agents lied to us and the seller of a property, not communicating the conditions we had attached to our offer. This was discovered by our solicitor speaking to the Sellers' solicitor, after we had both wasted thousands of pounds because of Streets Ahead lying to us.
Searching for a place to call home can be an exhausting tasks. At Streets Ahead, George and Emma delivered a personalised service in helping us find a home. Thank you both for a wonderful experience.
My boyfriend Got told they can’t help us because I’m government funded which I’m pretty sure is discrimination?? Even tho I have never not payed my rent and have even offered to pay whoever 6 months rent upfront every 6 months!! But just because I have help with benefits they said they can’t help me ??
Many estate agents offer both sales and lettings services. Contact us directly to discuss our rental property services and how we can assist with your letting needs.
Estate agents typically work with buyers at all experience levels, including first-time purchasers. We can guide you through the buying process and help you understand each step involved in purchasing your first home.
Once instructed, we typically arrange professional photography, create marketing materials, and list your property on relevant platforms. We'll also conduct viewings and keep you updated on all enquiries and feedback from potential buyers.
Many estate agents maintain relationships with trusted mortgage advisors and solicitors to help streamline the buying and selling process. We can provide recommendations for professional services you may need during your property transaction.
Streets Ahead Estate Agents is a family-run estate agency operating in South East London for over 30 years. The company specializes in a comprehensive range of property services, including residential sales, lettings, and property management. Streets Ahead aims to assist clients in finding their ideal homes or investment properties within the vibrant Croydon area and its surroundings. The agency caters to a diverse clientele, including first-time buyers, renters, and property investors, providing tailored solutions to meet their specific needs. With a reputation for reliability and expertise, Streets Ahead Estate Agents offers a user-friendly platform for browsing available properties, making it easier for customers to navigate the local real estate market.
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