STS Education is a leading provider of high school exchange programs, dedicated to empowering young people through educational and cultural experiences abroad. Established in 1958, the company offers a diverse range of exchange opportunities for students aged 14 to 18, allowing them to immerse themselves in new cultures while enhancing their language skills and personal development. With options available in over 20 countries, including the USA, Canada, and various European nations, STS Education caters to students seeking enriching experiences during their high school years. The company’s mission is to facilitate experience-based learning that fosters growth and self-confidence among young individuals. By participating in STS's exchange programs, students not only gain academic exposure but also develop a broader worldview through interactions with peers from different backgrounds. STS Education is committed to providing comprehensive support and guidance throughout the exchange process, ensuring that students have a rewarding and transformative experience abroad.
STS Education receives high praise from many reviewers for providing transformative exchange year experiences. Customers frequently highlight the thorough preparation and ongoing support offered by the agency, which helps students feel safe and valued throughout their time abroad.
Positive sentiments are echoed in comments about the friendly staff and the overall quality of the exchange programs, with many describing their experiences as life-changing. However, some negative feedback emerges regarding issues with host family placements and communication challenges, particularly with associated agencies. A few reviewers express dissatisfaction with the professionalism of staff, citing unresponsive or dismissive attitudes.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 3 |
| Oct 24 | 4.7 | 7 |
| Nov 24 | 4.4 | 9 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 4.7 | 3 |
| Apr 25 | 5.0 | 4 |
| May 25 | 3.0 | 2 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 3.8 | 4 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“We always felt that we could reach out with any question, big or small, and got quick and helpful responses every time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | −6% | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 |
Bottom line: STS Education is #5 of 5 on overall rating in this group. On service, Truka scores higher (5.0 vs 4.6).
60 reviews of STS Education. Filter by what matters to you.
My exchange semester with STS is the best thing I ever did. They helped me with the application process and I was placed in an amazing host family. Throughout my exchange semester a local coordinator from their partner organisation regularly checked in with me to see how I was doing and I could always ask them for help with anything. It was an unforgettable experience!
We contacted Sts with an inquiry that could have been clarified through an email. Instead, our child was subjected to a long interview and later received a disrespectful and condescending response based on information that was clearly stated in our initial email. An unnecessary belittling of a young, hopeful person.
Mike 717 Rice 294 KDC - 717-294 very helpful bringing the new sofa in, very friendly and fast service.
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We cannot in any way recommend STS exchange student program. Our son hosted a family in Missouri, and we had okay contact with them before he traveled to the USA. He was dismissed from the family after 10 days because he had watched pornographic content on his cellphone. It was common on the school transit bus and in the high school to watch and share pornographic content. The only way the host family found out was by tracking his cellphone in their home. He was removed from the host family one Monday after school without any warning or being confronted with the problem. After being removed from the host family he was suddenly also accused of having “sexually advanced” on the host family´s daughter among many other things. Our son is diagnosed with Aspergers but is a very normal functional teenager and is aware of his diagnosis. The host family’s mother is a child psychologist, and the father runs an organization for families with diagnosed children, so we thought it could help our son to be in a family with awareness of the diagnose Asperger. The family was late picking him up at the airport, for the first couple of days he was ignored due to the family also hosting last year’s exchange student, who had dropped by for a late holiday with the family. The mother was working at home most of the time, and the father didn’t live in the house, but was only visiting his family on Sundays. Before our son was dismissed from the family, we didn’t get any indication of the host family having any problems with our son, and after he was dismissed the host family has been silent and won’t answer our replies to get their side of the situation. We only got our sons side of the story, where all the accusations are false, besides he had watched pornographic content on his cellphone. He was removed from the family by the regional director, who soon after began accusing him of not being very cooperative and then he suddenly harassed their daughters, so they didn’t feel safe with our son. Once again, it was false accusations according to our son, and an example was that they texted him when dinner was ready, while he was sitting in his room. And when he didn’t see the text message, so then he was not very cooperative. We asked for an online meeting with the regional director, but it was denied. If that wasn’t enough, then he was accused of being harsh vocally on his political opinion towards his local director, which is another false accusation, since our son never raises his voice and is very balanced in any conversation no matter subject. The local director’s Facebook profile shows he clear opinion on what side he is on and what side he hates. No matter if our son is guilty or not guilty in all this harsh accusation, then we think it’s very important to keep a dialog between all parts of this sad situation. We asked for an online meeting with the staff from STS in the USA, which was denied. All dialog and information came from STS Sweden and there from was no sympathy or respectful dialog. They only believed in the information they got from the USA and didn’t care about what we or our son said about the situation and the false accusations against him. According to the STS rules it is forbidden to for the exchange student to access websites or watch films, in the host country, with pornographic content. Our son didn’t get a warning when it happened but got 20 minutes to pack and was dismissed from the host family. We didn’t get any warning either or notice of him being removed from the host family. All the details we got from our son as they happened were because of our daily contact with him. We believe that our son was removed from the family because of something else and was the start of STS turning our son into a monster with all those false accusations, so they could dismiss him from the STS’s exchange student program and send him home. The more accusations, the easier it was for STS to send him home. And STS thought that we would believe in all of them and accept that our son was that monster they created. But we didn’t believe STS and therefore they denied any dialog with STS in USA hoping we would surrender by time. Our son got 3 weeks in the USA, and we paid almost 20.000$, but STS refused to give us a refund. STS stole all our money without showing any rules and rights to do that. They don’t care!!! WE CANNOT RECOMMEND STS They are a sick organization without any responsibilities towards the exchange student or his family. It is now 3 months since our son got home and we are still in shock over the way STS has handled this bizarre case. We have written to the host family and the staff of STS in the USA several times to get their side of the story, but nobody wants to talk openly with us. We find that very suspicious. Maybe its time for STS to take us seriously!!! Emil, Jette and Svend Denmark
Kiedy nieco ponad rok temu, córka poprosiła o wyjazd na cały rok szkolny do USA pomyślałam, że nie podołam z załatwianiem tych wszystkim spraw, ale szczegółowa pomoc jaką otrzymaliśmy od strony organizatora STS była naprawdę na najwyższym poziomie. I tak córka jest w USA już prawie 4 miesiące, trafiła do cudownej rodziny i świetnej szkoły, córka jest bardzo happy, zaprzyjaźniła się z fajnymi ludzi z którymi napewno będzie utrzymywała kontakt, ja również mam bardzo dobry kontakt z rodziną goszczącą, która często relacjonuje co się u nich dzieje. Doświadczenie które zdobywa napewno zaowocuje w przyszłości.
I really recommend STS as a organization for your exchange year. They were one of the few that had the Nordics as an option and helped me a lot during the process of becoming an exchange student. It took quite some time until I got my placement, but I’m happy that they found an amazing host family in the end. Also during the year they offer a lot like trips for example. I had the most amazing year!
Ich war auf der Suche nach einem Sprachaufenthalt für meine Tochter. Und musste dann Folgendes erfahren: STS hat einen Kunden wegen einer sachlichen Bewertung verklagt. Sieht so das kundenorientierte Vorgehen eines Unternehmens aus? Ist das die Antwort auf berechtigte Kritik? Ich bin ehrlich gesagt, ein wenig schockiert.
Amazing experience! I received my host family placement less than a week before I left and it was very obvious that they had tried to place me with the best host family for me. We shared a lot in common and I had the best experience ever. I received a lot of support throughout the entire journey, even after. I've already recommended STS to my friends who have asked and I hope you also choose STS. Best decision ever.
Moje doświadczenie z STS jako rodzic jest bardzo dobre. Otrzymałam wyczerpujące informacje, towarzyszenie i prowadzenie w załatwianiu formalności było bardzo cenne, miałam możliwość zadawania pytań, teraz podczas trwania programu jestem w kontakcie również w razie potrzeby z koordynatorką w Polsce, a córka z koordynatorką na miejscu. Polecam
STS hjälpte mig med hela ansökningsprocessen vilket hjälpte mig så mycket för att ens åka på utbytesår!! Jag hade nog inte fått ihop det lika smidigt om inte STS hjälpte mig så mycket som dem gjorde, jag är glad att jag valde STS då dem svarade på Mail och ville hjälpa till och brydde sig om en både innan man åkte iväg samt under året!! Dem hjälpte mig också att hinna hem för att kunna få se mina svenska vänner ta studenten vilket jag är jätte tacksam för!!
Jag var supernöjd med mitt val av organisation när jag skulle åka på mitt utbytesår till Frankrike. STS anordnade en träff på våren innan vilket var kul och spännande och gav bra information och idéer. Under hela året kände jag mig trygg i att jag visste att STS fanns där utifall jag skulle vilja kontakta dem eller behöva något. Jag hade absolut valt STS igen :D
My experience with STS was really good, not just because of the fun trips we got to do in New York and in the Rocky Mountains with the other students but also because of the repeatedly check ins on all of us which made me feel really safe and taken care off. They also made check in’s with my host parents and I’m really glad they made us meet the other exchange students to bring us closer in this special situation we’re all in with being in another family and so on, this made me feel less alone and I got to understand that we all struggle with similar things. I’m over all super satisfied with my experience with STS and I would recommend everyone to do it!
Jag åkte på utbytesår 23/24 och hade ett av mina mest livsavgörande resor. Det är till stor förtjänst till min local coordinator som jag fick genom STS. Hon var satte alla studenter i första rum och tog hand om oss med all sin kärlek. <3
I did an exchange year in the U.S. STS helped me with my application and also had really good communication between me and the school I went to. During my exchange year they always checked on me so everything was fine and they really cared about me during my time in America. They also organized a welcome camp for 3 days, which was really good and made all of us exchange student prepared for the year.
The trip with STS was truly the best year of my life. The food, the people, the culture etc. was just amazing. STS was always there with me every step of the way and helped with any problems I had. It just happened that the placement I got wasn't to my liking so we called to a friend of ours and they were willing to let me stay. At this point it was only a couple days before I left and they still managed to pull it off.
Jag åkte på utbytesår med STS 23/24 och jag hade ett fantastiskt år! Jag hamnade i en familj jag trivdes superbra i och klickade med direkt. Dessutom fick jag chansen att spela fotboll på mitt High School och jag fick välja de kurserna jag var intresserad av. STS fanns som ett stöd under hela året och jag hade bra kontakt med min lokala kontaktperson. STS hjälpte också till under hela processen till att jag åkte iväg, bland annat genom att ansöka om visa och att fylla i papper. Rekommenderar STS starkt!
I was placed in a wonderful family and every month my local Cordinator contacted me and did a check up if things were going well. We received help during the application process and STS always tried to help. Sometimes it took a while to get the help but we still always got it. STS also helped me book meetings at the embassy which I’m very grateful for because otherwise I would not have gotten a visa in time.
My exchange year was truly one off the best things I have ever done, I have many amazing memories like football games, thanksgiving and prom. I still have contact with my family every week and I’m planning on visiting them soon. Got the best family I could get that really help make my year. We did so many trips together and had so much fun.
STS were very helpful with everything, and made it clear you could reach out if you needed help with anything. I’m so grateful to have been able to study a year abroad, and very thankful to STS for making it possible
STS Education is a leading provider of high school exchange programs, dedicated to empowering young people through educational and cultural experiences abroad. Established in 1958, the company offers a diverse range of exchange opportunities for students aged 14 to 18, allowing them to immerse themselves in new cultures while enhancing their language skills and personal development. With options available in over 20 countries, including the USA, Canada, and various European nations, STS Education caters to students seeking enriching experiences during their high school years. The company’s mission is to facilitate experience-based learning that fosters growth and self-confidence among young individuals. By participating in STS's exchange programs, students not only gain academic exposure but also develop a broader worldview through interactions with peers from different backgrounds. STS Education is committed to providing comprehensive support and guidance throughout the exchange process, ensuring that students have a rewarding and transformative experience abroad.
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