I was assisted on chat by Ray Stone
I was assisted on chat by Ray Stone, he responded really quickly and sorted my issue straight away. Great service.

Study Hub is an online learning platform based in the UK that provides access to over 3,000 affordable online courses across a diverse range of subjects. The company aims to empower learners by offering accredited e-learning opportunities that enhance skills and career prospects. With a focus on flexibility and accessibility, Study Hub caters to a broad audience, including students, professionals seeking to upskill, and individuals looking to explore new career paths. The platform features various courses, including diplomas in nursing, health and social care, and data analytics, among others. Customers can benefit from lifetime subscriptions, certification options, and additional resources such as student ID cards and enrolment letters. Study Hub's commitment to quality education makes it a valuable resource for anyone interested in furthering their knowledge and expertise in their chosen fields.
Study Hub receives high praise for its courses and customer service, particularly highlighting the efficiency of staff member Ray Stone, who is frequently commended for his quick and helpful responses. Many customers express satisfaction with the quality of the courses, noting that they are informative and well-structured, allowing for flexible learning.
However, some reviewers report issues with the Digital Marketing Job Guarantee Programme, citing a lack of follow-through and unfulfilled promises regarding certificates. Complaints also arise about the necessity of paying to retake exams and the perceived value of certain certificates, which some users found inadequate for job prospects. Despite these concerns, the majority of feedback remains overwhelmingly positive, showcasing a strong reputation for course quality and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 3 |
| Jan 25 | 4.7 | 13 |
| Feb 25 | 4.6 | 11 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 3 |
| May 25 | 5.0 | 7 |
| Jun 25 | 4.5 | 8 |
| Jul 25 | 3.0 | 3 |
| Aug 25 | 4.6 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I was assisted on chat by Ray Stone, he responded really quickly and sorted my issue straight away”
“The customer service is poor, and the programme does not live up to the promises made at the start”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | −3% | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Study Hub is #1 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 4.6).
60 reviews of Study Hub. Filter by what matters to you.
I was assisted on chat by Ray Stone, he responded really quickly and sorted my issue straight away. Great service.
Ray Stone of Study Hub has been professional and efficient, each time I have communicated. I enjoy the courses. Well done.
Ray Stone really helped me with my concern. Everything was informative and all questions was answered.
I was so rude to them because some difficulty about refund. Its like bad mouthing someone who just provide a course. I didn't know what to do but the chat with customer service make me take cooking courses again that I feel confident about cooking.
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Online chat was quick and efficient. Ray Stone sorted the issue I had and provided a good service.
Great courses, and always excellent customer service from all on the help desk, highly recommended platform to keep updated on a variety of courses, 5 stars Thankyou
I studied the Project Management – Planning, Executing, Maintaining and Controlling course. Study Hub broke it down so well I was able to understand and pass with high marks first time. They made it incredibly simple, straight forward, concise and logical unlike several other courses I'd taken with other Training firms. I strongly recommend Study Hub courses.
I recently completed the Web Design (HTML, CSS, Bootstrap) Complete Course from Study Hub. The course was both exciting and challenging—especially the coding. After finishing, I noticed there was no quiz or assignment, so I reached out to Ray Stone for assistance. He responded promptly and shared the certificate request link. Thank you Ray for the excellent and swift support!
I made a bit of a mistake and thought my wife and I could do the course through one account but when u contacted customer service for help a friendly person called Ray Stone helped me realise what id done and and proceeded to offer a solution so I’m very happy and would definitely recommend
Excellent course platform- Ray was excellent in the live chat...highly recommended
I’ve just completed the Housing Support Worker course from The Study Hub and couldn’t be happier with the experience. The course content was clear, well-structured, and easy to follow—even for someone new to the field. It provided a solid understanding of the key responsibilities and skills needed to support vulnerable individuals with their housing needs. This course has boosted my confidence and definitely helped me take a big step toward a meaningful career in housing support. I’d highly recommend it to anyone looking to get into this line of work!
I signed up almost 2year with multiple courses. I finished level 3 diploma in health and social care and additional level 5 diploma in safeguarding for vulnerable adults. On my journey of studying I have learned a lot and use them at my place. My manager has noticed the difference and has started giving me opportunities working on, some of our clients care plan and DoLS. Study hub has been a great help and each time there’s any concerns . Someone is always there to assist me. I would definitely recommend this course to others. Thank you all the team at study hub .
First, I am thankful for the opportunity to study with Study Hub. The course was very detailed, supported by the links provided. I had some basic Social work knowledge in prior studies, but this programme will certainly enhance my present role as a Senior Administrative Manager of the Department of Youth. I am now equipped with quite a lot of helpful information to deal with vulnerable youths who are participating in our various training programmes.
I'm happy to know this Organisation. They helped me with my questions about study and certification. The Special Advisor at the online chat help desk is Ray Stone. Thank you so much, Ray, for your professional conversation! I'll recommend your company to my friends. Best wishes, Sofiia Kalinovska
Study Hub is an online learning platform based in the UK that provides access to over 3,000 affordable online courses across a diverse range of subjects. The company aims to empower learners by offering accredited e-learning opportunities that enhance skills and career prospects. With a focus on flexibility and accessibility, Study Hub caters to a broad audience, including students, professionals seeking to upskill, and individuals looking to explore new career paths. The platform features various courses, including diplomas in nursing, health and social care, and data analytics, among others. Customers can benefit from lifetime subscriptions, certification options, and additional resources such as student ID cards and enrolment letters. Study Hub's commitment to quality education makes it a valuable resource for anyone interested in furthering their knowledge and expertise in their chosen fields.
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