Simple and easy very good platform
Simple and easy very good platform

Super.com is an innovative review platform designed to enhance consumer trust in online purchasing decisions. The company provides a space for customers to share their experiences and opinions about various products and services, allowing potential buyers to make informed choices based on genuine feedback. Targeting both consumers and businesses, Super.com aims to bridge the gap between customer insights and company reputations. By facilitating transparent reviews, the platform empowers users to explore detailed ratings and testimonials across a wide range of industries. With its user-friendly interface, Super.com serves as a valuable resource for individuals seeking reliable information while shopping online, helping to foster a community of trust and accountability in the digital marketplace.
Reviewers consistently praise Super.com for its user-friendly booking process and competitive pricing, highlighting the ease of making reservations both online and via phone. Many customers note the fast service and great value, with comments like "Best prices" and "Great app!
Super easy to use!" reflecting a high level of satisfaction. The staff's friendly attitude during phone interactions further enhances the positive experience. However, a small number of reviews express dissatisfaction, particularly regarding specific hotel experiences and the overall booking process, with one reviewer stating, "IT WAS OK AT BEST." Despite these criticisms, the overwhelming majority of feedback underscores the convenience and affordability that Super.com offers. Overall, the sentiment is predominantly positive, showcasing a strong reputation in the travel and tourism sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 983 |
| Aug 25 | 4.8 | 17 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick and simple in expensive”
“After spending half an hour navigating their site, I found no contact number for customer support; however, I was abl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Value | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Super.com is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.7).
1,000 reviews of Super.com. Filter by what matters to you.
Do not use . Con . Charge you currency exchange .. and the worst bit . You buy the cancellation policy and they then won’t let you cancel . Ask you for a medical certificate if you have Covid . Stick with the mainstream agents . These guys are vile
My score is based on my online experience. My stay is afterward.
Booked a room though Super.com and then cancelled it the same day. Was informed I would receive a refund. Still no refund and they are now ignoring my emails. Confirmation No. B_18889517, Cancellation Ref 1711210193. Was informed if I get confirmation from the hotel I'd receive a refund. Super.com then states I was down as a no show when evidence was sent of the cancellation. This 3rd party website is anything but super. Avoid at all costs. All they have done is lie to me. Update: Super.com are still trying to fob me off with emails. Asking for information then more information. I send everything I have and it still isn't enough. Still more lies. Blaming their "third party" partner on the reason why they can't give me a refund. It's disgraceful the way they have treated me. Customer service is atrocious! Don't go anywhere near Super.com
Quick answers to the questions people ask most.
Super.com is a business platform that provides various services to help companies streamline their operations. The platform offers tools and solutions designed to support business growth and efficiency.
Super.com serves businesses of various sizes and industries. The platform is designed to accommodate different business needs and requirements across multiple sectors.
You can contact Super.com customer support through their website's contact form or support portal. Additional contact methods may be available depending on your service plan and needs.
Business hours may vary depending on your location and service type. It's recommended to check the website or contact customer support for specific hours of operation in your region.
Many business platforms offer trial periods or demonstrations of their services. You should visit Super.com's website or contact their sales team to inquire about available trial options.
Super.com implements security measures to protect customer data and business information. For specific details about their security protocols and compliance standards, you can review their privacy policy and security documentation.
Most modern business platforms offer integration capabilities with popular business tools and software. You can check Super.com's documentation or contact support to learn about available integrations.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Warning: Do NOT Book with Super.com – Suspicious Charges & Misleading Reviews I never book through random or unknown websites, but this time I trusted some of the reviews and booked a business trip through Super.com. Big mistake. My trip hasn't even happened yet, and they already tried to take a $15 unauthorized charge from my account. Thankfully, my bank flagged it and blocked the transaction. After digging into more user experiences, it’s clear this isn’t a one-time issue—this seems to be a pattern. They lure you in with seemingly good deals and then try to take more money on the side. Don’t be fooled by the many positive (green) reviews. After what I’ve experienced and read, it’s highly likely that some of those reviews are fake or paid for to cover up the real problems. As someone who regularly uses trusted platforms like Expedia, I strongly advise others to avoid Super.com. The hotel I booked with confirmed I was overcharged compared to their direct rate. You could end up paying more, getting charged twice, or worse—handing over your card info to a shady company. Bottom line: Super.com cannot be trusted. Book directly with the hotel or use a reliable travel site to avoid stress, overcharges, and potential fraud.
When I made the booking, it wasn't clear that I had to pay a fee to get the discounted rate. Be careful guys. If you make a booking at a discounted rate, they will sign you into a subscription and charge you a fee so technically you are not getting a discount because they are getting their money back by charging you a fee. They told me they have a rate for 'members' and 'non members'. When I made booking I chose the offer that was the cheapest thinking it was a special deal. Now they not refunding me because they say I selected the 'members' rate. But if I selected members rate and I am not at member then it should not be allowing me to select this rate. On one side they say this rate only applies to members but then on other side they allowing non members to choose the members rate and then charging them a fee. This is false advertising and tricking customers. Also their customer service agent Alana Lees was also very rude. As well as not being helpful, she cut off the chat in the middle of me still talking.
Fast and easy
Great experience!
Good Save money
I don't arrive until Saturday
Great and very satisfied
Super.com always has the lowest prices. Even lower than the well-known hotels say you can get on their sites! I would join at $9.99 per month, but $15 per month is a little expensive given that it is a recurring debit.
Great rates
Refund and cancellation policies vary by service type and agreement terms. You can find detailed policy information in your service agreement or by contacting customer support directly.
Many business platforms offer training resources and onboarding assistance to help new users get started. Contact Super.com directly to learn about available training options and support resources.
Service plan changes can typically be made through your account dashboard or by contacting customer support. The specific process may depend on your current plan and desired changes.
Service availability may vary by geographic location and local regulations. Check Super.com's website or contact their team to confirm service availability in your specific region or country.
Platform updates and new feature releases vary by company and service type. You can typically find information about recent updates and upcoming features in your account dashboard or company communications.
Super.com is an innovative review platform designed to enhance consumer trust in online purchasing decisions. The company provides a space for customers to share their experiences and opinions about various products and services, allowing potential buyers to make informed choices based on genuine feedback. Targeting both consumers and businesses, Super.com aims to bridge the gap between customer insights and company reputations. By facilitating transparent reviews, the platform empowers users to explore detailed ratings and testimonials across a wide range of industries. With its user-friendly interface, Super.com serves as a valuable resource for individuals seeking reliable information while shopping online, helping to foster a community of trust and accountability in the digital marketplace.
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